Went into look at a new car for the wife, was greeted by Matt and Brad who was very helpful and we ended up driving a car away in less than 24 hours, They was very professional and didn’t press us t... Ver mais
Localização
Trocar localizaçãoRavens Way, NN3 9UD Northampton, England, GB
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Veja o que dizem as avaliações
Geani and Dan h were very helpful when we came to sytner they showed us 2 cars and gave us a test drive they were open and transparent through the whole process We have since put a deposit down... Ver mais
A empresa respondeu
From start to finish was such a good service especially the young man called Oliver Turner. Was so lovely and went above and beyond to get us the best deal on our part exchange. We have always had a... Ver mais
A empresa respondeu
Matt and Brad were very professional and good with their sales techniques, neither was pushy and they seemed to care and want to help, nothing was too much.
Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
Ravens Way, NN3 9UD, Northampton, England, Reino Unido
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience with Sam and Big Ollie
Had a great sales experience with Sam and Big Ollie. They made the part-ex and sales journey very easy. They were both easy going without the usual over bearing car salesman pushiness.

Resposta da Sytner Group - Sytner Select Northampton
Sophie was amazing today
Sophie was amazing today! Not pushy at all extremely helpful would highly recommend!
Grace & James

Resposta da Sytner Group - Sytner Select Northampton
Great service
Came along for a booked appointment and met with Daniel K. He put us at ease straight away, was really helpful and professional throughout. He showed us around the car and same on the test drive with the controls inside. Really great overall experience and went away a happy customer! Thank you!!

Resposta da Sytner Group - Sytner Select Northampton
Jack was helpful and thorough with the…
Jack was helpful and thorough with the handover. Rooney helped with paperwork and made it easy and simple. Delight to work with them. Thank you

Resposta da Sytner Group - Sytner Select Northampton
The worst experience
The worst experience. Our initial dealings with the sales guy Bradley was excellent, we found a car and paid a deposit to reserve. We were then passed to the Sales Manager Alex, not a professional experience at all. We were told more about his personal life than anything else as he sat with his can of Monster, not a great look. Arranged to collect our car the following week. We received a Sytner demands and needs document via email and nothing else. I called 3 days prior to our agreed collection appointment to confirm it was still okay and was told it was. I followed up with an email to both the sales manager and sales man, no response from the manager and a response from the sales man to say he was out of the office but as far as he was aware all okay. We arrived at our appointment, the sales manager was clearly not expecting us and we were ushered into his office to be told the car wasn’t ready and he didn’t know we were coming. Apparently it’s awaiting a part although he had no idea which part. I said I had tried to email him but no response and he said he had been out of the business for the last 4 days. We left having arranged for them to update us on when it will be ready and arrange a delivery to us. 3 days later not a word so the order was cancelled. I sent an email outlining my frustrations to the sales manager and his manager and received a very obvious Chat GPT response within about 10 mins and not even an acknowledgment from the Manager. The fact the car wasn’t ready is not the problem, the awful service received was. My observation whilst there is a highly disorganised branch run by salesmen with absolutely no customer service to back up the sale. It’s clearly all about taking making the sale and what comes after is a gamble! I wouldn’t touch Sytner Select in future. We found an alternative car with Evans Halshaw in Bedford and have had a completely opposite experience, they have been an absolute pleasure.

Resposta da Sytner Group - Sytner Select Northampton
Help resolving an issue …
After a few little problems with the sale, Nikki has been extremely helpful with the after sales care and has helped so much to resolve the issues, thank you fir all your help Nikki

Resposta da Sytner Group - Sytner Select Northampton
Very good service
Very good service, very polite and friendly all round brilliant service

Resposta da Sytner Group - Sytner Select Northampton
Excellent customer service
I viewed a couple of cars recently at the Northampton branch and was pleasantly surprised. There was a very large range of vehicles to choose from and the staff went above and beyond to assist with all my queries. A young lady called Justyna served me and couldn’t be more helpful! She was friendly, courteous, approachable and answered all my questions without any pressure to sell the vehicle. Very pleased with my visit and would highly recommend Sytner Select at Northampton.

Resposta da Sytner Group - Sytner Select Northampton
Called in today
Called in today, we were supported by Chris, he listened to what our requirements were and guided us to the perfect car.

Resposta da Sytner Group - Sytner Select Northampton
Justyna was very helpful from start to…
Justyna was very helpful from start to finish I am currently looking at a bigger car in the future and I would definitely suggest Justyna her knowledge and also very bubbly personality made it so easy

Resposta da Sytner Group - Sytner Select Northampton
Brought a car today from sytner select…
Brought a car today from sytner select and it was one of the best experiences we have had when it comes to buying a car! We dealt with 2 gentlemen named Ewan and Ollie, and they was extremely helpful, couldn’t fault them at all! Thankyou so much to these two gentlemen we have now got our car that we have been wanting for a while, and we can not be more grateful for there help!

Resposta da Sytner Group - Sytner Select Northampton
Visited without an appointment and was…
Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our vehicle was dealt with promptly. Wouldn’t hesitate to recommend. Thanks both!

Resposta da Sytner Group - Sytner Select Northampton
Professional and friendly service.
Professional and friendly service.. bought car from them 5 years ago at a good price.never had a single issue.would recommend anyone who's looking for a car to check out their great selection....

Resposta da Sytner Group - Sytner Select Northampton
Amy was simply fabulous
Amy was simply fabulous. Very helpful and friendly. Knowledgeable about the car and Sytner services. A pleasure to buy from.

Resposta da Sytner Group - Sytner Select Northampton
Great customer service
Great experience and great customer service from Chris dealing with our indecisiveness with different options. Took it all in his stride and really helped us make the right decision for us.
Dan helped us at the end with sorting everything out. Great service from the both of them.
Thanks

Resposta da Sytner Group - Sytner Select Northampton
The customer service was great.
The customer service was great.

Resposta da Sytner Group - Sytner Select Northampton
Exceptional professionalism from start…
Exceptional professionalism from start to finish

Resposta da Sytner Group - Sytner Select Northampton
Super Sytner Service
From the start, I was well looked after by every member of the Sytner staff who dealt with me. Everyone was knowledgeable, friendly and professional with a no-nonsense attitude. I bought the car, which I was part-exchanging, from CarShop, prior to Sytner and I must say that there is a notable improvement in all aspects of the operation since Sytner took over. I was most impressed and I have already recommended Sytner to a couple of friends. Top marks.

Resposta da Sytner Group - Sytner Select Northampton
Customer Excellence
The process from beginning through to purchase was excellent! Matt Cull & Chris Sexton were absolutely incredible,I would highly recommend their expertise and customer care.Thanks both.

Resposta da Sytner Group - Sytner Select Northampton
Matt Cull and Chris Sexton were…
Matt Cull and Chris Sexton were brilliant. Very accommodating and really went the extra mile to help us drive away with the vehicle we wanted. Would 100% recommend

Resposta da Sytner Group - Sytner Select Northampton
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