Charlotte made our purchase very straight forward. She was helpful, friendly and knew her product well. We were given plenty of time to decide on the right model for us and were not pushed into mak... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I would Like To sincerely thank Adam Horton, Group Buyer, for making the process of selling my car as easy and stress free as possible. The communication from start to finish was fantastic and he was... Ver mais
A empresa respondeu
Joseph was fantastic from start to finish. No request was ignored and his attention to detail was really awesome. As I didn’t see the car before I bought it he really personalised and supported my... Ver mais
Would like to say a massive thank you to leon Jenkins at sytner swansea mini for the amazing experience at mini. From ordering the car, keeping us updated of the car being built to the delivery date.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
375 Carmarthen Rd, SA5 8LW, Swansea, Reino Unido
- 01792 651505
4,9
Excelente
349 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Excellent customer service from the salesman Graham. He kept us regularly informed on the build progress of your new car. Nothing was too much trouble.
14 de novembro de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good afternoon Lynne, I'm delighted to read your kind words about Sytner Swansea and especially the service received from Graham. Thank you for your feedback and great star rating, if there is anything further I can assist with please do not hesitate contact me. Kind Regards Keith Farrell Managing Director
Excellent customer service throughout…
Excellent customer service throughout the purchase of my new Mini. Would highly recommend!
26 de setembro de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good morning Mairwen, I'm delighted to read your kind words about Sytner Swansea and especially the service received. Thank you for your feedback and great star rating, if there is anything further I can assist with please do not hesitate contact me. Kind Regards Keith Farrell Managing Director
Extremely helpful staff helpful and friendly.
Extremely helpful staff, kept me updated throughout the process. My sales representative was Tara Bowen , exceptional service, handover and aftercare. Overseen by the manager who was also helpful and friendly .
21 de setembro de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good afternoon Eleri, I'm delighted to read your kind words about Sytner Swansea and especially the service received from Tara. Thank you for your feedback and great star rating, if there is anything further I can assist with please do not hesitate contact me. Kind Regards Keith Farrell Managing Director
Friendly, efficient and helpful team
I bought a pre-owned Mini and the team made this a friendly, efficient and easy process from start to finish.
With thanks to the team at Swansea, especially Tara and Owen who were very professional and helpful and answered all my questions.
Very happy and would recommend.
18 de setembro de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good afternoon Angela, I'm delighted to read your kind words about Sytner Swansea and especially the service received from Tara and Owen. Thank you for your feedback and great star rating, if there is anything further I can assist with please do not hesitate contact me. Kind Regards Keith Farrell Managing Director
Outstanding Customer Service
Spoke to Sytner Sheffield about a Mini was told there when I asked about any damage that it wasn’t a new car so I couldn’t expect it to be like new. Went through Sytner Swansea (Lewis Hughes) as they were willing to bring the car down for me. Placed my deposit and the following day Lewis sent me picture of a damaged wing mirror and a gouge out of the steering wheel. Was not prepared to take that car. Lewis and the branch manager went out of their way to find an alternative vehicle which was better than the original car I had put a deposit on. I cannot fault their customer service and the fact that they advised me about the damage on the original car which I could have been stuck with. Service was over and above… thank you!!
7 de setembro de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good afternoon, I'm delighted to read your kind words about Sytner Swansea and especially the service received from Lewis. Thank you for your feedback and great star rating, if there is anything further I can assist with please do not hesitate contact me. Kind Regards Keith Farrell Managing Director
Resposta da Sytner Group - Sytner Swansea MINI
Good afternoon Paul, I'm delighted to read your kind words about Sytner Swansea and especially the service received. Thank you for your feedback and great star rating, if there is anything further I can assist with please do not hesitate contact me. Kind Regards Keith Farrell Managing Director
Resposta da Sytner Group - Sytner Swansea MINI
Good afternoon, I'm delighted to read your kind words about Sytner Swansea and especially the service received from Lewis, Tara and the team. Thank you for your feedback and great star rating, if there is anything further I can assist with please do not hesitate contact me. Kind Regards Keith Farrell Managing Director
From the initial online enquiry and the…
From the initial online enquiry and the follow up with Lewis Hughes at Sytner the process of placing an order to taking delivery of the car was straight forward with no issues. I particulary liked the videos provided of the different models based on the quotes and of my car when it arrived at the dealership. I would recommend Sytner Mini Swansea.
3 de setembro de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good afternoon Jayne, I'm delighted to read your kind words about Sytner Swansea and especially the service received from Lewis. Thank you for your feedback and great star rating, if there is anything further I can assist with please do not hesitate contact me. Kind Regards Keith Farrell Managing Director
Resposta da Sytner Group - Sytner Swansea MINI
Good morning Athena, I'm delighted to read your kind words about Sytner Swansea and especially the service received. Thank you for your feedback and great star rating, if there is anything further I can assist with please do not hesitate contact me. Kind Regards Keith Farrell Managing Director
NEW MINI COUNTRYMAN
Sales person Charlotte Evans informed us at every step,from ordering our new Mini Countryman to a smooth handover,excellent service as always from Sytner Mini Swansea.
26 de agosto de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good morning Mrs Wells, I'm delighted to read your kind words about Sytner Swansea and especially the service received from Charlotte. Thank you for your feedback and great star rating, if there is anything further I can assist with please do not hesitate contact me. Kind Regards Keith Farrell Managing Director
Resposta da Sytner Group - Sytner Swansea MINI
Good Afternoon, I’m delighted to read your kind words about Sytner Swansea and especially the service received. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director
Outstanding Customer Service
Lewis Hughes was very professional and courteous, he was very helpful and gave us excellent advice which made the purchase of our new vehicle go very smoothly. Sytner's Swansea have been outstanding and we have now purchased three vehicles through them.
2 de agosto de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good Afternoon Mrs Jenkins, I’m delighted to read your kind words about Sytner Swansea and especially the service received from Lewis. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director
Great customer service as always
Great customer service as always!
Was kept up to date at all times on the status of my new car and arrived sooner than expected even with all of the current delays which is out of everyone's control
24 de julho de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good Afternoon, I’m delighted to read your kind words about Sytner Swansea and especially the service received. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director
Resposta da Sytner Group - Sytner Swansea MINI
Good Afternoon Alan, I’m delighted to read your kind words about Sytner Swansea and especially the service received. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director
Recent purchase of new Mini
It was a truly enjoyable experience purchasing our new Mini. We were treated courteously and efficiently and were updated regularly while waiting for delivery. Any queries we had were always dealt with speedily and knowledgeably.
Overall we couldn’t be happier and would be pleased to do business with Sytner in future.
24 de julho de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good Afternoon, I’m delighted to read your kind words about Sytner Swansea and especially the service received. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director
Everyone was so welcoming
Everyone was so welcoming! We travelled a long way and were welcomed with tea and welsh cakes, friendly smiles and a fantastic new mini! The service and response was fantastic from enquiry to collection and it all happened within a week. Great experience.
22 de julho de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good Afternoon Cathy, I’m delighted to read your kind words about Sytner Swansea and especially the service received. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director
Brilliant service and support from Tara
Brilliant service and support from Tara, came up with various options for us to consider and left with a gorgeous mini that I wouldn’t have initially considered.
Follow up calls and emails to ensure we were happy with our purchase were much appreciated.
18 de julho de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good Afternoon Mrs Michael, I’m delighted to read your kind words about Sytner Swansea and especially the service received from Tara. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director
Staff were extreemly helpful and…
Staff were extreemly helpful and professional. Communication was excellent.
11 de julho de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good Afternoon Cheryl, I’m delighted to read your kind words about Sytner Swansea and especially the service received. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director
100 % good experience and I am enjoying…
100 % good experience and I am enjoying the car. Lewis Broad could not have been more helpful.
My one concern is that I have to embark on a 1.5 hour trip to get to Swansea if the car needs service etc. That was almost a deal breaker, I just hope it works out.
10 de julho de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good Afternoon Richard, I’m delighted to read your kind words about Sytner Swansea and especially the service received from Lewis. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director
Lewis was extremely supportive
Lewis was extremely supportive, helpfully and keen throughout the whole process. From my first visit to view a Mini, Lewis wasn’t pushy but instead gave me his honest opinion and advise on what would suit me best. His customer service was beyond what was expected and it showed how much he cared about his position. I couldn’t fault the process.
5 de julho de 2022
Resposta da Sytner Group - Sytner Swansea MINI
Good Afternoon Mr Davies, I’m delighted to read your kind words about Sytner Swansea and especially the service received from Lewis. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.