The speed at which Sytner were able to source the perfect spec car was very impressive. However, the service after this point was simply wonderful. Kris and particularly Emily were fantastic at walkin... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWainwright Road, Knightsbridge Park, WR4 9FA Worcester, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I cannot fault the staff at Sytner Worcester. They were very accommodating and went out of their way to make sure I was entirely happy with my experience buying my car. A massive thank you to Michae... Ver mais
A empresa respondeu
Bought my first mini from this garage in 2020 and received great service back then - nothing has changed over the 6 years. Staff were extremely helpful, from the first day we visited, to the handful o... Ver mais
A empresa respondeu
Although open on a Sunday staffing was very limited so only possible to look. Needed second visit to ask questions. On second visit only offered certain models in green paint finish but when we came... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
Wainwright Road, Knightsbridge Park, WR4 9FA, Worcester, England, Reino Unido
- 01905343595
4,7
Excelente
49 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Customer Service
The speed at which Sytner were able to source the perfect spec car was very impressive. However, the service after this point was simply wonderful. Kris and particularly Emily were fantastic at walking through finance options, protection packages, and collection timeframes. Really great customer service throughout the entire journey from really genuinely lovely people. Thank you.
30 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Dear Philip, thank you ever so much for your kind words. We are delighted to hear that Kris and Emily provided such wonderful support throughout your entire journey, making the process straightforward and enjoyable. It’s fantastic to know that we could source the perfect spec car for you swiftly and offer clear guidance on finance and protection options. Your appreciation truly means a lot to the whole team here at Sytner Worcester MINI. We wish you many happy miles in your new car!
I cannot fault the staff at Sytner…
I cannot fault the staff at Sytner Worcester. They were very accommodating and went out of their way to make sure I was entirely happy with my experience buying my car. A massive thank you to Michaela Kolarova for spending extra time and effort in making my purchase happen smoothly.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Dear Natasha, Thank you ever so much for your kind words and for taking the time to share your positive experience at Sytner Worcester MINI. We are delighted to hear that Michaela Kolarova and the entire team made your car purchase a smooth and enjoyable process. Your satisfaction is our greatest reward, and it’s wonderful to know we met your expectations. We truly appreciate your recommendation and hope you enjoy many happy miles in your new car. Best wishes, The Sytner Worcester MINI Team
max allen was attentive
max allen was attentive , friendly and helpful throughout.
11 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Dear Richard, Thank you so much for your kind words regarding your experience with Max Allen at Sytner Worcester MINI. We are delighted to hear that he was attentive, friendly and helpful throughout your visit. It is always our aim to provide excellent customer service and it’s wonderful to know that Max delivered this for you. Your positive feedback is greatly appreciated and motivates our team to maintain these high standards. We hope to welcome you back again in the future. Kind regards, Sytner Worcester MINI Team
Bought my first mini from this garage…
Bought my first mini from this garage in 2020 and received great service back then - nothing has changed over the 6 years. Staff were extremely helpful, from the first day we visited, to the handful of times we popped in afterwards. I secured a fab new Mini Cooper, for a great price. Michaela was extremely supportive and has provided excellent communication throughout the process.
24 de agosto de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Thank you so much, Lizzy, for your wonderful review and continued loyalty over the years. We’re delighted to hear that Michaela and the team provided excellent support and communication throughout your Mini purchase. It’s fantastic to know you secured a great car at a great price and that our service has remained consistent since 2020. Your kind words truly mean a lot to us at Sytner Worcester MINI. We look forward to welcoming you back again in the future.
We felt that the whole experience from…
We felt that the whole experience from start to finish ran so smoothly.
Ryan looked after us very well. He was extremely professional, friendly and knowledgeable. We felt confident to go ahead with our purchase after speaking with him.
31 de julho de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Dear Linda, Thank you ever so much for your wonderful review. We are delighted to hear that your experience with us was smooth from start to finish. Ryan is thrilled to know his professionalism, friendliness, and knowledge made you feel confident in your purchase. It’s always our aim to provide excellent service and it’s rewarding to know we succeeded in doing so for you. We hope you enjoy your new MINI and look forward to welcoming you back in the future. Best wishes, The Sytner Worcester MINI Team
Resposta da Sytner Group - Sytner Worcester MINI
Dear Sheila, Thank you ever so much for your kind words. We’re delighted to hear that you found our team friendly and helpful throughout your experience. Making the process straightforward and enjoyable is something we truly strive for, so it’s wonderful to know we succeeded. Your feedback means a great deal to us, and we hope you continue to enjoy your MINI. Please do not hesitate to get in touch if you need anything in the future. Kind regards, The Sytner Worcester MINI Team
Excellent service
I outlined my requirements and the salesperson helped identify suitable vehicles for me. The process was seamless and the turnaround excellent. All my requirements were met and I drove my new car home two days later
1 de julho de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Thank you, RM Sussex, for your wonderful review. We are delighted to hear that our team was able to identify suitable vehicles that met all your requirements and that the process was seamless. It’s fantastic that you were able to drive your new car home so quickly. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your positive experience with Sytner Worcester MINI. Wishing you many happy miles ahead!
Emily Archer was amazing , nothing was too much trouble amd very friendly
Emily was very helpful , friendly amd nothing was to much trouble
22 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Dear Gaynor, Thank you ever so much for your kind words. We are delighted to hear that Emily was helpful and friendly throughout your experience. It’s wonderful to know that nothing was too much trouble and that you felt well supported. Your positive feedback means a great deal to us and encourages us to continue providing excellent service. We truly appreciate you taking the time to share your experience and hope to welcome you back to Sytner Worcester MINI in the future. Warm regards, The Sytner Worcester MINI team
Awful after sales service
Awful after sales service. I put a review on Trustpilot slating them, and the head of customer service rang me the next day at 5.50 and said “I am here to 6pm and then off tomorrow. So ring me back in 10 mins! These guys are shockingly bad. DO NOT USE!
3 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Dear Jez, We are truly sorry to hear about your disappointing experience with our after sales service. It is certainly not the standard we strive to provide, and we apologise for any inconvenience caused. Your feedback is important to us, and we appreciate you taking the time to share your concerns. We hope you might reconsider in the future, as we are committed to improving and delivering better service to all our customers. Kind regards, Sytner Worcester MINI
Very helpful and understanding
Very helpful and understanding, due to my age I required that they collected the car from me. They came when booked, collected the car and brought it back to me once serviced, sparkling clean. Special thanks to Thomas Kelly and Matt. Highly recommended.
4 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Dear Glenda, Thank you ever so much for your kind words and for taking the time to share your experience. We are delighted to hear that Thomas Kelly and Matt provided such helpful and understanding service, especially with the collection and return of your car. It’s wonderful to know your vehicle was returned sparkling clean and that you felt well looked after throughout. Your recommendation means a great deal to us. We look forward to welcoming you back to Sytner Worcester MINI in the future. Best wishes, The Sytner Worcester MINI Team
Excellent service from Sytner of Worcester
From the moment I entered the car sales room I was given the very best of customer care. With no pushy sales tactics. I found my forever car. Max was so helpful and friendly , makes the best cup of coffee too. From both the administration and practical input, everything about my new car was explained in thorough detail.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Dear Patricia, Thank you ever so much for your wonderful review. We are delighted to hear that Max and the team provided you with such excellent customer care, making your experience enjoyable and stress-free. It’s fantastic that you found your forever car and appreciated the thorough explanations and friendly atmosphere, not to mention the coffee! Your kind words mean a great deal to us all at Sytner Worcester MINI. Wishing you many happy miles in your new car! Best wishes, The Sytner Worcester MINI Team
Both Adam and Harry were great in…
Both Adam and Harry were great in finding me a car that fit my budget. Slight issue with a small dent was sorted quickly and efficiently.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Dear Jude, Thank you very much for your kind words and for taking the time to share your experience with Adam and Harry at Sytner Worcester MINI. We’re delighted to hear they were able to find a car that suited your budget and that the small dent issue was resolved quickly and efficiently. Your satisfaction means a great deal to us, and we hope you continue to enjoy your new car. Please do not hesitate to get in touch if you need any further assistance. Best wishes, The Sytner Worcester MINI Team
Great service as always
Great service as always. This is my 6th mini purchased from Mini Worcester.
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Worcester MINI
Dear Philippa, Thank you ever so much for your kind words and continued loyalty to MINI Worcester. It’s truly a pleasure to have assisted you with your sixth MINI purchase. We’re delighted to hear that our service consistently meets your expectations. Your support means a great deal to us, and we look forward to welcoming you back whenever you’re ready for your next MINI. Wishing you many happy miles ahead in your new car! Best wishes, The Mini Worcester Team
Our Sales Executive Luke was extremely…
Our Sales Executive Luke was extremely knowledgeable and was able to answer all of our questions professionally.He was an excellent ambassador for Sytner and the Mini brand
27 de novembro de 2025
Avaliação não solicitada
Ryan was really great and made it an…
Ryan was really great and made it an easy process. There was a tear on the leather in the car and Ryan made sure it was sorted. Thank you for the lovely car and experience!
12 de outubro de 2025
Resposta da Sytner Group - Sytner Worcester MINI
Dear Kelsey, Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Ryan was able to make the process straightforward and that you are pleased with your new car. It’s wonderful to know that any concerns were promptly addressed to your satisfaction. We hope you continue to enjoy driving your MINI and look forward to welcoming you back to Sytner Worcester in the future. Best wishes, The Sytner Worcester MINI Team
Friendly attentive staff who all…
Friendly attentive staff who all remember my name
7 de outubro de 2025
Resposta da Sytner Group - Sytner Worcester MINI
Thank you for your kind words, Evan. We are delighted to hear that our team at Sytner Worcester MINI has made such a positive impression on you. Our staff takes great pride in providing friendly and attentive service to all of our customers, and it's wonderful to know that they have remembered your name. We strive to create a welcoming and personalised experience for each and every one of our clients. Thank you for choosing Sytner Worcester MINI, we look forward to seeing you again soon.
Jason was very helpful and…
Jason was very helpful and knowledgeable about their product
30 de setembro de 2025
Resposta da Sytner Group - Sytner Worcester MINI
Thank you for your positive review, Karen. We are delighted to hear that Jason provided you with helpful and knowledgeable service during your visit to Sytner Worcester MINI. Our team takes great pride in their expertise and we are pleased that it was evident during your experience. We strive to provide our customers with the best possible service and we are glad that Jason was able to assist you with your needs. Thank you for choosing Sytner Worcester MINI.
Resposta da Sytner Group - Sytner Worcester MINI
Thank you for your kind words, Penny! We are delighted to hear that you had a fabulous experience at Sytner Worcester MINI. Our team takes great pride in providing friendly and professional service to all our customers. We are glad that our efforts have been recognised and appreciated. We strive to maintain the highest standards of excellence and it is always a pleasure to receive positive feedback. Thank you for choosing us and we look forward to welcoming you back in the future.
Jason was very helpful and…
Jason was very helpful and knowledgeable, the whole team at sytner are always great.
27 de setembro de 2025
Resposta da Sytner Group - Sytner Worcester MINI
Thank you for your kind words, Miss Salter. We are delighted to hear that Jason provided you with helpful and knowledgeable service. Our team at Sytner Worcester MINI takes great pride in providing exceptional customer service, and we are glad to hear that this was reflected in your experience. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Worcester MINI.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.