One star only because it wouldn’t let me give zero. 2026 Chevy Trax. Product does not fit at all and is dangerous under the driver side pedals. Backseat does not fit at all. Cargo area does not fit at... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Don't go near this company, all scammers trading under different names. Cannot be trusted. yourcarparts.co.uk is another one of their scanning companies. Ring if you don't believe me, same voicemail.... Ver mais
Absolutely disgusting customer service! Mats 3 weeks late constantly chasing item mats came yesterday dreadful workmanship the personalisation is shocking it’s actually stitched into a crap piece of... Ver mais
none or little feedback lost or missing orders website shows tracking number which carrier has no knowledge in a word avoid like the plague well product has arrived. company sent by a... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Tailored Car Mats provides the best quality of car mats in UK. Shop & buy online for a wide range of tailored car mats, floor car mats & rubber car mats.
Informações de contato
Woodland Hills 23, CW3 9HN, Madeley, Reino Unido
- www.tailoredcarmats.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Avoid this useless company
Don’t respond to emails, didn’t use the logo I supplied and sent out the wrong logo mats. Chargeback started.
SCAMMERS
Also trading as your car parts
How ever this company and its associated companies got a 4 star rating I really don’t no order on the 13th march and have had nothing no goods no contact just automated response went through a report with PayPal and still they never replied mad numerous phone calls again nothing and they say leave a message and we will get back to you. Load of lies so be aware people this are scammers DO NOT USE THEM or there other company. Disgusting service is an understatement
Sadly a really awful experience
Sadly a really awful experience. Placed an order on 05.04.22 and AM STILL WAITING for the mats to be delivered. No one answers the phone or emails. I have left one review already in the hope someone from this Mickey Mouse company would get in touch but alas no!! They take your money and then leave you completely in the dark with no idea what is going on, I guess in the hope that you will just give up and go away. I will be reporting them to Trading Standards and to the police for fraud and theft of my money so lets hope someone is this awful company will actually ring me back!!
I ordered mats on 25/3/22 from these…
I ordered mats on 25/3/22 from these cowboys, let me take that back they aren’t cowboys. That’s an insult to cowboys. I ordered mats on the 25/3/22 and still haven’t received them now at 18/3/22 and counting. Opened a complaint with pay pal and still haven’t received anything from them either. ……….,,,…….. so what can I say. ………. Avoid these people at all costs. They are charlatans.!!!!!! Save your hard earned cash. I wish I had set my money on fire and threw it away. I would have had better satisfaction than what I’ve received from this crappy outfit. I only hope people see this rating before they waste their cash on this company.
Do not buy from this company
Do not buy from this company
We were sent the wrong mats. It took the company 2 weeks to admit this. However they still have not given us a refund for sending the wrong product. It has been a nightmare
Dreadful customer service
No mats. No response from emails. Disgusted and annoyed.
Do not use!
I do not understand why this company still has any star rating? Look at the reviews.
Ordered 31/12/21, no response or contact from my calls or emails.
Give your money to a charity, it will make you feel better.
Absolutely disappointed discussed with…
Absolutely disappointed discussed with this company, they have had £60 of my money for months (now returned) sob story after sob story. It’s a BIG RIP OFF, stay away from this company. Sent my template for my boot liner beginning of November recorded delivery £7:50, tracked it, it was signed for, but they deny all knowledge of receipt. Paul is certainly trained in all types of excuses, I’ve asked for details of who the actual owner of this company is, with no response, wouldn’t surprise me if it wasn’t Paul himself. Stay away from this company and any affiliated companies associated with tailoredcarmats, you will only be frustrated and disappointed. Steve nicholson
Do not use
Very poor quality car mats. Wrong sizes and dreadful stiching. And then weeks of ignored emails before eventual refund when threatened legal action.
Further to my last review on this…
Further to my last review on this company after numerous phone calls and emails I recieved a phone call from Paul tailored car mats new customer Service manager apologising profusely about the way I had been treated after the call it was agreed that I would keep the mats minus the logo I paid for and he would reimburse me £20 he said it would be back in my bank in 5days but surprise surprise yes you are right no money in my bank no replies to my phone calls or emails do not trust this company buy your car mats from Halfords or any one else that sells them that way you will get better quality and you can see what you are buying all the 4 and 5 star ratings that you see in trustpilot are false read trustpilots either on them this matter is now in the hands of PayPal
No mats but they have my money
Ordered mats on the 12th June, nothing has turned up, emails not replied to and "Customer Services" is a voicemail. Hopefully PayPal can refund the £39 I wasted on this company. It's not the money - I ordered bespoke mats for my daughters first car and they didn't turn up. I let her down by trusting a dishonest company. Should have read the reviews!! AVOID.
Ordered mats on the 19th June..
Ordered mats on the 19th June, attempted to contact several times for updates, got one standard email quoting lead times. Now the 7th of July, no mats and my account has disappeared off their system. Checked out the other reviews on here, not surprised.
DO NOT BUY FROM THIS UNTRUSTWORTHY…
DO NOT BUY FROM THIS UNTRUSTWORTHY COMPANY! Purchased mats over a month ago for my daughters 17th birthday. I have chased several times and they do not reply other than an automated service! Feel extremely let down by them. Have totally ruined my daughters special surprise! Thanks a lot for nothing!!!
Don't go near this company
Don't go near this company, all scammers trading under different names. Cannot be trusted. yourcarparts.co.uk is another one of their scanning companies. Ring if you don't believe me, same voicemail. Placed order 11 days ago, not received, unable to contact them by phone or email. They don't respond. Check Facebook, loads of unhappy customers. Any happy ones I suspect are fake
Very let down
I ordered Personalized car mats for my Husbands birthday on the 07.05.2021 they did not arrive yet the money was taken from my bank i have tried on numerous occasions to contact emailed ,filled in contact form twice and still not have a response my bank is now looking into the company
Shocking customer service
Shocking customer service! Avoid!
This company is an absolute RIP OFF !!
This company is an absolute RIP OFF !!! I placed my order on the 27th April, payment was taken out of my bank account the following day but as yet the mats have not turned up & I do not think they ever will. Customer services is non existent !! Nobody responds to emails or phone calls & I will be taking legal action to recover my money.
WHERE IS MY REFUND????? AVOID THIS COMPANY AT ALL COSTS
I ordered a set of car mats two months ago for a classic car. I had an email 10 days later to say that my mats were not in stock and could I send a template of the footwell so they could try and make a set. I declined this and asked for a refund on my credit card. I have phoned, I have emailed, I have left messages on the online contact page. I have had no contact but worst of all, no refund of my money. The sales order line is a voicemail, the customer services line is a voicemail. It is impossible to speak to anyone in this company!!! AVOID AT ALL COSTS....or it will cost you!!
Poor Service
11 days after payment was taken.
No product received or response to email or voice mail.
Cant track order as says email not recognised but somehow.....
I have received an email asking if I like my car mats !! ?
Will maybe amend review once I do receive them..
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.






