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Tedhair Avaliações 

63
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I choose 20’ Kinky. best decision I’ve made. The product came in the mail within 2weeks on-Time. Upon arrival the bundles came with a strong factory smell which I personally am not a fan of but... Ver mais

Avaliado com 3 de um total de 5 estrelas

The customer service is great, however the hair is not. I ordered 18, 20, 22 Cambodian body wave and the hair texture was the first thing I noticed. Then. The bundles are not as full as advertised, wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I absolutely love these hair bundles! They were great quality, had only a slight smell at first, and it went away after the first wash. I also added highlights, and the bleach took very well. Even a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I appreciate having a one on one with a person that listened to what I was looking for. CC Gave me suggestions and also sent videos and pictures of hair and wigs.

Detalhes da empresa

  1. Loja de produtos para cabelo
  2. Revendedor de Produtos de Beleza
  3. Fornecedor de Extensões Capilares

Sobre Tedhair

Escrito pela empresa

Why Choose TedHair?

17+ Years Expertise: Leading global manufacturer providing top-tier 100% Virgin Hair & HD Lace Wigs directly from our factory to you.

6 US Showrooms: Massive local inventory across the United States supporting salon owners, stylists, and entrepreneurs.

⚡ Local Pickup Service: Order online and pick up at our nearest US showroom within just 2 hours—completely free of shipping costs.

Wholesale Advantage: Flexible custom production, stable large-scale supply, and premium bleaching capabilities (up to #613 & #27).

Free Local Pickup in 2 Hours

Available at all 6 US Hubs.

Order online & pickup locally in 2 hours to save on shipping! Plus, shop with 100% confidence with our risk-free 7-day return & exchange policy.

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

63 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(63)

27 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

The customer service is great

The customer service is great, however the hair is not. I ordered 18, 20, 22 Cambodian body wave and the hair texture was the first thing I noticed. Then. The bundles are not as full as advertised, will definitely have to purchase another bundle for my hair to be full. Lastly, the hair is not full from weft to tip. When stretched, tons of shorter hairs fall short of the indicated length, leaving thin tips. Maybe it’s just my experience, but I am not happy with this hair.

28 de julho de 2026
logotipo da Tedhair

Resposta da Tedhair

Dear Friend,

Thank you for your honest feedback and for recognizing our customer service. We're sorry to hear the hair didn't meet your expectations. Our sales team will contact you shortly to learn more about your experience and work with you on a suitable solution. We truly appreciate your feedback and the opportunity to improve.

The TedHair Team

Avaliado com 5 de um total de 5 estrelas

Quality Bundles

I choose 20’ Kinky. best decision I’ve made. The product came in the mail within 2weeks on-Time. Upon arrival the bundles came with a strong factory smell which I personally am not a fan of but if you’re anything like me, I prepped the bundles before install.

Day 2 , My stylists complimented the bundles during and I quickly gave my referral which we love.

Fast forward 1 month later I finally took my install out. Tedhairs customer service was a 10 stars.

Anyways I’m done yapping I’m finna prep this bundles and repeat! Thanks

30 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I absolutely love this hair

I absolutely love these hair bundles! They were great quality, had only a slight smell at first, and it went away after the first wash.
I also added highlights, and the bleach took very well. Even after bleaching, the hair stayed soft and silky.
Overall, I’m beyond happy with my purchase.The quality exceeded my expectations, and I will definitely be purchasing from this company again. Highly recommend!

22 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100/10!!

Fast shipping, great customer service!!! Very good quality hair as well!!! It blended with my natural hair perfectly. I got the Burmese curly!

16 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointed

I didn't receive the hair on time. I don't know what was different thus time. If I didn't reach out it would of come later than it did. Very disappointed

29 de junho de 2026
logotipo da Tedhair

Resposta da Tedhair

Dear Friend,

We are so, so sorry for letting you down this time. You’ve supported our business for a long time, and you absolutely deserved a smooth, on-time delivery.

To be fully transparent, we experienced an unexpected issue with our logistics scheduling that week, which was then followed by an accidental shipping delay during transit with the carrier. This caused your package to take much longer than usual, and we are truly sorry for the frustration and inconvenience this caused your business.

Thank you for speaking up and pushing us to do better. We are already optimizing our inner tracking process to make sure we actively monitor every VIP order and prevent this from ever happening again.

Deepest apologies,
The TedHair Team

Avaliado com 5 de um total de 5 estrelas

24 inch wig unit

The quality of the hair was very nice . The wig unit I purchased very full the 180 density is one of the best I’ve had in a while. I highlighted the hair which took very well very soft. I can’t believe they’ve been here all this time and I never purchased hair from them, but I definitely will be in the future, very pleased in my product. Customer service representative was very knowledgeable and helpful

27 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Customer service is gross

Customer service is gross! They barely want to assist you so I just walked out!

8 de junho de 2026
logotipo da Tedhair

Resposta da Tedhair

Hi Friend,

We are so, so sorry. Finding out that one of our loyal repeat buyers walked out of our store feeling ignored is an absolute wake-up call for us. You have supported our business for so long, and we completely let you down today.

This is far below the TedHair service standard and we will absolutely not tolerate this behavior. Our management team has already launched a strict internal investigation regarding the staff members on duty. We are enforcing strict retrainings and disciplinary actions immediately to ensure our employees meet the high standards you deserve.

We value your long-term trust more than anything, and we will make this right.

Deepest apologies,
The TedHair Team

Avaliado com 1 de um total de 5 estrelas

I did not receive my hair filled a…

I did not receive my hair filed a report and never heard anything else about the case

24 de maio de 2026
logotipo da Tedhair

Resposta da Tedhair

Hi Friend,

We are so sorry for the delay and for the missing order! We take delivery issues very seriously, but we haven't received any prior reports from you in our system.

We want to fix this immediately, so our team will be reaching out to your email and text you shortly.
Please keep an eye on your inbox. If you prefer, you can also email us directly at customservice@tedhair.com with your order number, and we will find out exactly where your package is.

Best regards,
The TedHair Team

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