we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... Ver mais
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Localização
Trocar localizaçãoRoyale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB
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Veja o que dizem as avaliações
We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... Ver mais
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All the staff were rude the light skin girl behind the counter got no customer service ordered a burger and chips was send a cheese burger. Ordered a drink she just left it on the bar and didn’t bring... Ver mais
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I have visited with my family and we had a really good experience. We all enjoyed our time there. The booking process was very smooth, easy and the staff were friendly and welcoming. We ordered a meal... Ver mais
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Detalhes da empresa
Escrito pela empresa
Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
Informações de contato
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, Reino Unido
- 0333 034 6100
4,1
Muito Bom
271 avaliações
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Customer service sucks
Customer service sucks! We have to wait for long time to be served and the staff completely ignored us when we asked for help.
29 de julho de 2026
Resposta da Tenpin - Acton
Hi Yasmin, thank you for taking the time to review Tenpin Acton! We're sorry to hear that there had been issues with the customer service during your visit and that there was a long wait time for service. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Acton'. Best wishes - Adelaide
Too hot.
Always good, but it’s too hot because there’s no air conditioning in the building. It gets so hot that I end up sweating while I’m bowling👎🏽
29 de julho de 2026
Avaliação não solicitada
Resposta da Tenpin - Acton
Hello, thank you for taking the time to leave a review of Tenpin Acton! We are so pleased you always have a good time, however, we are sorry to hear the venue felt too hot on your recent visit! Your feedback is very important to is so please be assured all will be sent to the relevant team and in the meantime, we hope you will still consider visiting us in the future! Best wishes - Mel
Bowling was gr8 however burger meals…
Bowling was gr8 however burger meals for children had a ketchup in it that was a little spicy for my children.
22 de julho de 2026
Resposta da Tenpin - Acton
Hi Rahim, thank you for the 4* rating of Tenpin Acton. We're pleased you had a great time bowling. We're sorry for any disappointment caused with your meals. Your feedback is important to us and we will ensure this is passed on to the correct team.
Take care,
Kirsty
Very nice staff.
3 de junho de 2026
Resposta da Tenpin - Acton
Hi Jade, thank you for the lovely 5* rating of Tenpin Acton. We're so pleased to receive this fabulous feedback regarding our staff! We will be sure to pass these comments on to the team. Best wishes, Jade
The experience was good the only two…
The experience was good the only two faults was there was balls stuck in the gutters on the lane and drinks tasted watered down
22 de julho de 2026
Resposta da Tenpin - Acton
Hi Omari, thank you for the 4* rating of Tenpin Acton. We're glad to hear that you had a good experience. However, we are sorry to hear of the fault and the issue with drinks. Your feedback is important to us and we will ensure this is passed to the correct teams for future improvement. Best wishes, Jade
Great place to visit
22 de julho de 2026
Resposta da Tenpin - Acton
Hi there. Thank you so much for this amazing 5* review of Tenpin Acton! We are delighted you had a great time. We can't wait to welcome you back soon! Best wishes, Jade
Resposta da Tenpin - Acton
Hi Luana, thank you for the awesome 5* rating of Tenpin Acton! We will be sure to pass your kind comments on. Best wishes, Jade
A really fun day out for my son's 7th…
A really fun day out for my son's 7th Birthday. The staff and team were very attentive, and made the party run very smoothly. We booked Lazer Tag which was super fun for all! My only criticism was that we bought the food package alongside and the quality of the food (pizza's particularly) was awful!
22 de julho de 2026
Resposta da Tenpin - Acton
Hi Euan, thank you for the lovely 4* rating of Tenpin Acton. We are delighted to hear that you had a fun time for your son's 7th birthday and found the team provided great service. We will be sure to pass your comments on regarding the food and apologise for any disappointment caused. We hope to see you again soon. Best wishes, Jade
Resposta da Tenpin - Acton
Hi Ray thank you so much for the excellent 5* review of Tenpin Acton! We are really pleased to hear you found the booking process easy, liked the location and service from our staff! We can't wait to see you again soon for another 5* experience! Best wishes, Jade
was good prices were cheap and wasn't…
was good prices were cheap and wasn't to busy
22 de julho de 2026
Resposta da Tenpin - Acton
Hi Majik, thank you for the 4* review for Tenpin Acton! It's great to hear that you enjoyed your visit and the pricing, and we hope to see you again soon! Best wishes - Adelaide
Resposta da Tenpin - Acton
Hi Gigi, thank you for the 4* rating of Tenpin Acton. We're sorry to hear that your recent visit did not meet expectations. We appreciate your kind words about the team and we do hope to see you again for a much better experience.
Take care,
Kirsty
We have been participating here for…
We have been participating here for more than 25 years always a great day out
22 de julho de 2026
Resposta da Tenpin - Acton
Hi Godwin, thank you for the excellent 5* review! We are thrilled to hear that you always have a great time when visiting Tenpin Acton, and we can't wait to see you back again soon! Best wishes - Adelaide
The food was so bad
The food was so bad. Margarita pizza was to much bad so don’t recommend to other people.
22 de julho de 2026
Resposta da Tenpin - Acton
Hello Rajput,
Thank you for taking the time to rate Tenpin Acton 5 stars. We are truly sorry to hear that our Margherita pizza did not meet your expectations. We appreciate you bringing this to our attention. We are always striving to improve our food quality. All the best ~ Laura
Staff were not friendly
Staff were not friendly. Had to book the 2nd game online in front of them as the desk price was higher not helpful at all
22 de julho de 2026
Resposta da Tenpin - Acton
Hello Reena,
Thank you for taking the time to rate Tenpin Acton 2 stars. We are truly sorry to hear that your experience with our staff was not positive and that you encountered an issue with pricing. We appreciate you bringing this to our attention and we hope that the rest of your visit was enjoyable. All the best ~ Laura
I paid for two bowling games as well as…
I paid for two bowling games as well as two additional children at Tenpin. While the children were playing, I also ordered pizzas separately.
Later, I noticed an offer displayed on one of the screens advertising one hour of bowling with a free pizza. I asked a member of staff about it, and she confirmed that the offer was genuine. However, she said she would need to charge me for an additional game in order to apply the offer.
I found this confusing and disappointing, as I had already paid for my bowling and purchased pizzas separately without being informed that this promotion was available. Had I known about the offer beforehand, I would have chosen that option instead. I feel customers should be made aware of promotions at the time of purchase so they can make an informed decision.
22 de julho de 2026
Resposta da Tenpin - Acton
Hi Diana, thank you for taking the time to write a review for Tenpin Acton. We apologise for any confusion and disappointment caused during your visit and that you had not been informed of the available offers. We will ensure your feedback is passed on for future improvements to be made. Details for our bowling deals can also be found on our website here: https://www.tenpin.co.uk/deals/ . We hope to welcome you back again soon! Best wishes - Adelaide
Resposta da Tenpin - Acton
Hi Nicoleta, thank you for rating Tenpin Acton 5*! We're thrilled to hear that you had a great experience and had fun! We can't wait to see you back again soon! Best wishes, Jade
Was very quiet which meant we were able…
Was very quiet which meant we were able to explore
20 de julho de 2026
Resposta da Tenpin - Acton
Hello, thank you for the lovely 4* review of Tenpin Acton! We are delighted to hear you had a good time and were able to explore the venue and we can't wait to welcome you back again soon! Best wishes - Mel
Great time at bowling
Great time at bowling.
Party host Steph was amazing and so helpful.
Boys really enjoyed it.
Easy to book and well organised
14 de julho de 2026
Resposta da Tenpin - Acton
Hello, thank you so much for the wonderful 4* review of Tenpin Acton! It is great to see all enjoyed and we will be sure to pass all of your lovely feedback onto the team! Best wishes - Mel
Nice environment good food
Went for my daughters birthday it was amazing as always good food lo woh environment helpful staff good overall
8 de julho de 2026
Resposta da Tenpin - Acton
Hi Khushi, thank you very much for the superb 5* review of Tenpin Acton! It is wonderful to see you had such a great time celebrating your daughters birthday and we look forward to welcoming you back again soon! Best wishes - Mel
Resposta da Tenpin - Acton
Hi Haifa, thank you for your 5* review of Tenpin Acton! We're so glad to hear how friendly and professional you found our team and we hope to welcome you back again soon! Best wishes-Leila
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