It was good value for your money including the meal deal which went with it their bought the food out half way though playing ten pin bowling which the grandkids enjoyed
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Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP Bristol, GB
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It was good value for your money including the meal deal which went with it their bought the food out half way though playing ten pin bowling which the grandkids enjoyed
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I celebrated my daughter's birthday on August 2nd. The young women who looked after the party were incredibly kind; the children had a great time bowling, dancing, and eating. I am very pleased with t... Ver mais
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Had bowling booked for 5 people but because one person wouldn't eat burger we asked to swap for chicken nuggets but because they couldn't change it I asked to order an additional chicken nuggets which... Ver mais
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Birthday celebration. Paid £40 for hour bowling and pizza. Kids loved it spent way more in arcade but thats the norm. Food and drink selection and prices very reasonable. Great experence.
A empresa respondeu
Tenpin Bristol sits at Avonmeads Retail Park in St Philips Marsh, easy reach from Bristol city centre, Redcliffe, Bedminster and across South Bristol. With 26 bowling lanes and dynamic LED lighting, there’s space for laid-back daytime games and lively evening sessions alike. First timers, families, groups, students — all welcome. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the vocally confident, Houdini’s Escape Rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Bristol, sorted.
Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP, Bristol, Reino Unido
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I arranged a birthday party for my 8yr old grandson, what a pleasure to have everything taken care of and not to worry about anything, highly recommend, the staff were wonderful, the booking process was easy and the location was fabulous

Resposta da Tenpin - Bristol
It was good nice and quite but disappointed as can not use my carer card.

Resposta da Tenpin - Bristol
It was great, the staff were lovely and very attentive. Couldn't fault them. Our Party leader Chloe did an excellent job! She explained everything so clearly and was always on hand if we needed anything.

Resposta da Tenpin - Bristol

Resposta da Tenpin - Bristol
Drinks were quick to be delivered after ordering
Would be nice if you could use deals in person and the online booking system could be used for very soon bookings, ie in 15 minutes time

Resposta da Tenpin - Bristol
Dirty area was absolutely disgusting had to clean ourself before playing

Resposta da Tenpin - Bristol
We booked a Kareoke room for my daughters birthday and the mics didn't work and we had to wait whilst the batteries were changed and still they didn't work.
However, the manager was amazing. He offered to switch our room and restart our session. My daughter was really upset and he offered to us to play bowling instead. Over and above.
My daughter was too upset that it hadn't gone well so we did leave. But the service was great

Resposta da Tenpin - Bristol
We booked for a party of ten 10 year old boys. On arrival there was a very long queue and it took a while to be seen for checking in. Each lane pair was flanked by two facing seating areas with a glass partition, each of these bays were divided by large barriers. You would expect for this party of 10 to be seated in the same bay with just the glass partition so that they could see each other. Instead they were seated in bays with strangers and separated from each other by a barrier. I couldn't go and get this sorted because there was still a huge queue and we had too many energised ten year olds. It did mean they lost interest after the first game, wanting to spend time with each other, they just drifted off to the arcades where they could be together, which made the second game a waste of money. That's not to mention that the tables we were given had empty glasses left from the previous game. I waited 5 minutes at the empty bar to order some squash for the boys before I caught someone to ask where I could order drinks. She pointed to where I was and disappeared only to return 5 minutes later to take my order. Getting prizes was also shambolic, there was either never anyone there or a really long queue.
Why, on a Saturday afternoon, do you not manage your staff better? No member of staff seemed to have been given instructions to be at one particular place.

Resposta da Tenpin - Bristol
Lovely staff and great atmosphere all around.Enjoyed my time there with family .Would recommend it as a great place to go to spend some family time!

Resposta da Tenpin - Bristol
Always helpful and friendly staff lovely night out

Resposta da Tenpin - Bristol
If I could leave zero stars i would
Awful place.

Resposta da Tenpin - Bristol
We love to go to Avonmeads TenPin Bowling 🎳 we go every month

Resposta da Tenpin - Bristol
The karaoke room had technical problems so had to wait over an hour for it to be fixed. Whilst the group were given a game of bowling to keep them occupied this ultimately pushed the booking back and as a group of teenage girls they had curfews so were conscious of time!
When the room was eventually ready- they had to wait for the other room to become available as room 2 was still out of action- the girls were told to wait and someone would let them into the karaoke room shortly, after 10mins they were still waiting…they asked staff a further 3 times after waiting a total 20mins after being told the room was available only to be told abruptly that they needed to patient and someone would be there soon.-I feel a wait of 20mins and already waiting over an hour past the original booking was very patient! The girls eventually got let in after asking a fourth time and explaining that their curfew was now very close and the may need to request a refund!
Whilst the girls enjoyed the activity they felt that the evening was ruined by the attitude of the staff.

Resposta da Tenpin - Bristol

Resposta da Tenpin - Bristol
Service just always takes too long. Feel like I’m spending more time queuing up to order than actually bowling

Resposta da Tenpin - Bristol
Good game - but dissapointed I missed out on our 20% off drinks as part of Friday deal as wasn't told on registering that I had to order drinks on arrival

Resposta da Tenpin - Bristol
Absolutely terrible! I go to Tenpin Bristol regularly! This was the worst experience I've ever had. Terrible customer service.
I asked the lady behind till if she could radio someone to remove a bowling ball that was stuck (it was there when we arrived) her face was like THUNDER! No acknowledgment of me whatsoever like I was invisible! She never did move it nor did she ever get anyone else to remove it. Then our drinks came super late after ordering. The cocktails were disgusting and there was 0 taste of any rum! It was like drinking lime squash. I've had these same cocktails 🍸 in Swansea Tenpin, so I know how it was supposed to have tasted. By thr way, the same lady I asked to remove the ball was the same person who brought over our drinks.
One of the cocktail glasses has red lipstick all over it where the glass clearly had not been washed. My daughter goes over to get a replacement and the AUDACITY of them was to POUR the cocktail into another glass😡 NOT remake the drink for her! Absolutely NASTY! My mum thrn went back over and told them to make a fresh drink! Their response was, "oh we didn't know she wanted it remade"😱 I paid £82 for the games, NOT including all the food and drinks I also bought! Terrible experience. Men's toilets were also nasty! Every toilet was full and not flushed. Very unhygienic.

Resposta da Tenpin - Bristol
We ordered food it didn’t come out until after the bowling

Resposta da Tenpin - Bristol
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