Banner for Tenpin - Cambridge

Tenpin - Cambridge Avaliações 

201
O TrustScore é 3.5 de um total de 5

3,7

Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Customer service lacking (staff did not seem interested), many beers not on tap and the toilets were is a filthy state. For the prices being charges (£130+ for 7 people bowling) it felt like a rip off... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very friendly staff and a great experience for us and our grandchildren. Reasonably priced too. Would be better if parking was free

A empresa respondeu


Detalhes da empresa

  1. Pista de Boliche
  2. Bar
  3. Escape Room
  4. Centro de laser tag
  5. Centro de lazer
  6. Fliperama

Escrito pela empresa

Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.


Informações de contato

  • Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Reino Unido

  • 0333 034 6100

3,7

Bom

O TrustScore é 3.5 de um total de 5

201 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(201)

10.503 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great fun as always

Great fun as always . Family or friends never had enough of bowling🤗well done Ten Pin

22 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Lucy, thank you for rating Tenpin Cambridge 5*! We thrive on this type of feedback, we will be sure to pass this review off to the team. Our goal is to provide the best entertainment to our customers, and we are very pleased that we were able to make it happen for you here. Thanks again! Best wishes, Jade

Avaliado com 5 de um total de 5 estrelas

Great Experience

Well organised.

22 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi there, thank you for rating Tenpin Cambridge 5*! We're so pleased to receive this comment! We hope to see you again soon. Best wishes, Jade

Avaliado com 2 de um total de 5 estrelas

Staff were rude

Staff were rude
The toilet were a mess and the food disgusting

22 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Katie, thanks for leaving a rating and review for Tenpin Cambridge! We appreciate your feedback and we are sorry for any disappointment caused. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. If you would like to discuss your visit further, please email us at customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge'. Best wishes, Jade

Avaliado com 5 de um total de 5 estrelas

Went ten pin bowling for my birthday it…

Went ten pin bowling for my birthday it was a great night full of fun and laughter. It was easy to check in and the bar was close by staff were helpful too.

22 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hello Elaine,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are so happy to hear you had a great birthday night full of fun and laughter. We're also glad you found the check-in easy and our staff helpful. We hope to see you again soon! All the best ~ Laura

Avaliado com 4 de um total de 5 estrelas

Easy to book

Easy to book, fun had by whole group

14 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Michelle, what an excellent 4* review of Tenpin Cambridge! We are so happy you had a fun visit and found our booking process easy and we can't wait to see you again soon! Best wishes - Mel

Avaliado com 3 de um total de 5 estrelas

Still waiting for refund

Still waiting for refund
Helpful staff and a good facility. Bit noisey for the rustic 20 uear old we had with us even after the party lanes finishe. Not a criticism just an observation to help others

14 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi David, thank you for taking the time to leave a review of Tenpin Cambridge. We're pleased to hear you enjoyed the facilities but felt it was too noisy. Your feedback is important to us and we will ensure this is passed on. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk.
Take care,
Kirsty

Avaliado com 3 de um total de 5 estrelas

It was very hot inside because there…

It was very hot inside because there was no A/C. Otherwise, great fun!

14 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Paola, thank you for taking the time to leave a review of Tenpin Cambridge. We're pleased to hear you had great fun, despite the warm temperature. We appreciate your honest feedback and will ensure this is passed on to the team.
Take care,
Kirsty

Avaliado com 4 de um total de 5 estrelas

Great place but could have done with an…

Great place but could have done with an extra member of staff.

14 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hey Tracy, thank you for the 4* rating of Tenpin Cambridge. We're pleased to hear you had a great time but felt more team could have been available. Your feedback is important to us and we will ensure this is passed on. Hope to see you again soon for another fun time.
Take care,
Kirsty

Avaliado com 2 de um total de 5 estrelas

The venue is great but...

The venue is great. The only issue was the blimey there was so much litter on the tables and no member of staff cared to clean it. A bit disgraceful..

14 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Sam, thank you for the lovely review of Tenpin Cambridge! It is lovely to see you found the venue great. However, we are very sorry to hear that there was a lot of litter that was not cleaned away as quickly as we would have liked! Please be assured all of your feedback will be shared with the appropriate team and we do hope you will still consider visiting us again in the future! Best wishes - Mel

Avaliado com 1 de um total de 5 estrelas

The place is too crowded for birthday…

The place is too crowded for birthday parties and food arrived very late. They didn't serve the icecream for what I have paid.

14 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Sri, thank you for taking the time to leave a review of Tenpin Cambridge! We are very sorry to hear that your party booking was not as much fun as we would have liked and that you did not receive your ice creams! Please be assured your feedback will be sent to the relevant team to ensure improvements are made and should you wish to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as ' Review - Cambridge' Best wishes - Mel

Avaliado com 3 de um total de 5 estrelas

Low staff

Me and my friend went into the bar area to grab a drink before going up to the cinema. However, we were unable to get a drink as there were no staff to be seen. We sat and waited at a table for 40 mins and a staff member showed up at the bar as we were leaving. There was also rubish and empty glasses on a number of tables.

13 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Cate, thank you for leaving a review of Tenpin Cambridge! We are very sorry to hear that you were unable to purchase a drink at the bar! This is certainly not the experience we would like for our guests and so please be assured your feedback will be sent to the team to ensure improvements are met! In the meantime, we hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel

Avaliado com 2 de um total de 5 estrelas

Bad customer care

We took a huge school trip that we had booked 10 months in advance. We paid 2 weeks before, as per the terms and conditions. When we got there the (very rude) manager told us that we hadn't paid and we weren't allowed to play unless we paid by card. They made all of the students stand outside in 35 degrees. They finally found the paid invoice but still weren't apologetic. Bad customer care

14 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hello, thank you for taking the time to leave a review of Tenpin Cambridge! We are very sorry to hear of your recent experience! We pride ourselves on excellent customer service so we are disappointed to hear this was not the case! Your feedback is very important to us so please be assured this will be sent to the relevant team! In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Cambridge' Best wishes - Mel

Avaliado com 5 de um total de 5 estrelas

Great Tenpin

The games are fun and the people working there are helpful and kind! Thank you for your service!

14 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Anastasia, thank you so much for leaving such a great 5* review of Tenpin Cambridge! It is so lovely to see so much fun was had and we very much look forward to welcoming you back again soon! Best wishes - Mel

Avaliado com 3 de um total de 5 estrelas

Not too busy, quick to check in, but balls are filthy

Not too busy and quick to check in.

However the balls are filthy, I don’t like touching them or putting my fingers in them, I don’t like kids using them, it’s a health hazard. I really think yuu need to disinfect them and visibly show that they are being cleaned regularly. The idea of eating snacks with fingers at the same time as using those balls is revolting.

14 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Emma, thank you for the 3* review for Tenpin Cambridge! We're glad that you were able to check in quickly, but we are sorry to hear that there had been issues with the bowling balls. We will ensure your feedback is passed to the correct team to be looked into. We hope to see you again soon! Best wishes - Adelaide

Avaliado com 4 de um total de 5 estrelas

Karaoke at Tenpin Cambridge

We had a 12th birthday party at Tenpin Cambridge, the girls had a great time but the screen was set to 30 mins less than I had booked for and I had to find someone to add the extra time when it stopped. We also ordered pizza for a specific time as one person was leaving early but the order was not put through, even though I went to follow up twice before being informed that the order hadn't been sent to the kitchen. A bonus is that the rooms are airconditioned and if you ask at reception they will give you a discount for the parking.

11 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Claire, thank you for your 4* review of Tenpin Cambridge! It's lovely to hear that the children enjoyed the karaoke party and that you found the air conditioning and the discounted parking to be an added bonus. However, we are very sorry to hear about the issues with the time in the room and the food order and we will make sure that this is passed across to the relevant team for future improvements. Best wishes-Leila

Avaliado com 3 de um total de 5 estrelas

We really liked the session however the…

We really liked the session however the air conditioning was not switched on which made the day so suffocating on a really hot day.

14 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Naga, thank you for taking the time to review Tenpin Cambridge! We're pleased that you enjoyed the bowling, but we are sorry to hear that the venue had been too hot. We will ensure your feedback is passed on to be looked into. We hope to see you back again soon! Best wishes - Adelaide

Avaliado com 5 de um total de 5 estrelas

My daughter had the best day ever

My daughter had the best day ever! Staff were very kind and helpful. All very well organised.

Thank you so much 😊

7 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hello PR,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are so happy to hear your daughter had the best day and that our team was kind and helpful. We hope to see you again soon! All the best ~ Laura

Avaliado com 3 de um total de 5 estrelas

The guy on customer service was not the…

The guy on customer service was not the happiest said I had booked gave my name he just said lane 3,it was our fist time visiting so I just said do I just over there he replied with a blunt yes.
Easy to use set up process to start bowling.
Place was tidy.

5 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Ippyt, thank you for taking the time to leave a review of Tenpin Cambridge! We are pleased to hear you enjoyed your bowling and found our venue clean. However, we are very sorry to hear that the customer service you received fell short of our usual high standard! We will most certainly pass all of your feedback onto the team to ensure improvements are made and we do hope you will still consider visiting us in the future! Best wishes - Mel

Avaliado com 5 de um total de 5 estrelas

always a great time there

always a great time there, the staff is very friendly and helpful!

7 de julho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Cristina, thank you very much for the lovely 5* review of Tenpin Cambridge! We are delighted to hear you always enjoy your visits with us and we really hope to welcome you back again soon! Best wishes - Mel

Avaliado com 4 de um total de 5 estrelas

Had a good time, but could be cleaner

4 of us went bowling to Tenpin and we had a good time, but with one issue.

The good:
- on arrival we were first told we will have to wait longer than expected for our lane. However, another member of the staff found a free lane, so in the end we were actually able to start quicker than planned
- there were no technical glitches with the lane and everything worked as it should
- drink ordering online was convenient and our drinks arrived relatively quickly

The bad:
- when we arrived, the table in our lane was absolutely filthy. It was full of old glasses, and the table itself was sticky from spilled drinks. We played 2 games and no-one at any point came to clean it up, even though they brought our drinks and saw the state of it (there was barely any space to put our drinks on). Perhaps we could have chased the staff and asked them to clean it, but I don't think we should have to do it.

Overall, we enjoyed the game, but the cleanliness levels spoiled our experience a bit.

6 de junho de 2026
logotipo da Tenpin - Cambridge

Resposta da Tenpin - Cambridge

Hi Seb, thank you for the 4* review for Tenpin Cambridge! We're glad that you enjoyed the bowling and that you were able to begin your games quickly, however we are sorry to hear that there had been issues with the cleanliness of the tables at the lanes and that this had impacted your visit. We really appreciate your feedback and will ensure this is passed on to be looked into and for future improvements to be made. We hope to welcome you back again soon! Best wishes - Adelaide

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais