The customer service was appalling. The reason as to why food was not allowed at the lanes is terrible customer experience and not explained at the time of booking and then the wait time for food aft... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoChichester Gate, Leisure Park, Chichester, PO19 8EL Chichester, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Polite and helpful staff.good value on drinks and karaoke had good deal on offer made it worthwhile 1.microphones didn't work and it took ages to sort as sooooo busy .but didn't spoil our fun .levi is... Ver mais
A empresa respondeu
Levi made us feel welcome. His attitude contributed to the evening. We had a great time. The only glitch was the microphone. This was rather annoying. Levi sorted it out for us
A empresa respondeu
Chichester Tenpin is an excellent facility offering a range of activities for young and old. I often take my grandson bowling which is great fun and the offers are really good value. The staff are alw... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tenpin Chichester is easy reach from Chichester city centre, Bognor Regis, Havant and across West Sussex. With modern bowling lanes and lane lighting, it’s a top spot for families and groups looking for fun things to do in West Sussex. And it’s not just bowling. We’ve got pool tables, arcade games and a fully licensed bar with food to keep everyone happy. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chichester, sorted.
Informações de contato
Chichester Gate, Leisure Park, Chichester, PO19 8EL, Chichester, Reino Unido
- 0333 034 6100
4,3
Excelente
193 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent experience
Excellent experience. We had a bowling with burger and then karaoke session birthday party.
Staff ensured all flowed easily and the party was a success.
28 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi Lorraine, thank you for the amazing 5* rating and review! We're so pleased to hear that you had an excellent experience and that you enjoyed the bowling and karaoke party. We can't wait to see you again soon for another great time! Best wishes - Adelaide
Great bowling facilities
Great bowling facilities, smooth bowling lanes, great variety of bowling balls.
Toilet facilities are very clean and don’t smell!
Fantastic range of food & drink options & great bowling & meal/drink deals!
Fun arcade machines & lots of them, pool tables, escape rooms, laser tag and more, this place has everything for all ages.
29 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi Michelle, thank you very much for the lovely 5* review of Tenpin Chichester! We're glad you enjoyed your experience with us! It's great to hear that you had fun bowling and enjoyed your food and drinks and we can't wait to welcome you back again soon! Best wishes - Mel
We had fun but music v loud.
Prompt check in, friendly staff, clean venue.
We were welcomed and the set up explained. Offer to add names and side bars etc and told how to order drinks and food.
Lighting was good and we had great fun. The range of bowling balls available was good and they were also clean.
The music was too loud and you couldn’t have a conversation, so that was a shame.
We were also plonked right next to a small child bowling party. There were 6-8 year olds constantly running across us as we bowled, sitting on our side having a sulk and we had to be super careful not to clout them as we bowled. This did severely impact our enjoyment. Perhaps keep parties for one section and non parties away from them??? Or parents could control their children better!
24 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi there, thank you for the 4* review for Tenpin Chichester! We are glad to hear that you enjoyed the service from our team and the venue. We really appreciate your feedback about the music and lane allocation and will ensure this is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
50% off bowling and certain drinks…
50% off bowling and certain drinks every Tuesday! You cannot complain with that.
All staff are fantastic. The host at reception to the bar staff. Very friendly. Facilities are second to non. I rate tenpin over hollywood bowl all day long. See you soon
27 de janeiro de 2026
Resposta da Tenpin - Chichester
Hello Daryl,
Thank you for taking the time to rate Tenpin Chichester 5 stars. We are delighted with your feedback and that you found the bar staff friendly and the facilities second to non. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Had a great time with our 3 year old
Had a great time with our 3 year old, they loved the arcades and we were at Tenpin for much longer than expected with all the activities bowling and lunch!
There was quite a long wait for lunch and not very many people sitting in the seated area and ordering relatively early - would have been good to get a heads up. Also all the lanes were grouped and mostly children due to school holidays/xmas so sharing the ramp between 2 lanes (3 at one point) slowed the game down quite a bit between 4-7 children in total needing it and waiting.
31 de dezembro de 2025
Resposta da Tenpin - Chichester
Hello Jasmine, We're glad you and your 3-year-old had a great time with the arcades, bowling, and lunch. We appreciate your feedback regarding the long wait for food and ramp sharing. We'll review the food service timing and ramp availability during peak times to improve the experience. We do hope to see you again soon. Many Thanks - Kimberley
Karaoke
We booked one of the karaoke rooms for a group of friends.
Despite a slight delay in starting our session the time we didn’t lose any time as the timed session started when we were in the room.
All the facilities were clean and service was good despite the venue being so busy.
So much to do in this venue. We would go again.
17 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi Marilyn,
Thank you for your fantastic 5* review at Tenpin Chichester! We are delighted you've had such a great time on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The flexibility of being able to play…
The flexibility of being able to play earlier if there’s availability. The friendliness of all the staff.
18 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi Patricia,
Thank you for your fantastic 5* review at Tenpin Chichester! we are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back to the venue again very soon! Best wishes- Steph
NO waiting which is so important ehen…
NO waiting which is so important when we visit due to having a specials needs young man with us.
But the game then stopped ,think the bowling ball got stuck ,noone was there to help quick enough before we were going to have to leave due to a melt down.
Was ok in the end think one or two staff members need to be for bowling only.
But overall ,Good.
17 de janeiro de 2026
Resposta da Tenpin - Chichester
Hello, thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Chichester. We are pleased to hear that you had no waiting time on arrival. However we are disappointed to hear that you struggled to locate a member of staff when the bowling ball become stuck. We will pass your comments onto our team. We do hope to see you again soon for a smoother experience. Many Thanks - Kimberley
Bowling was fine but you could do with…
Bowling was fine but you could do with a sign at the bar - queue here to order collect other end. I waited at the bar like in a pub and staff kept walking past only when I saw them serving people at the other end who arrived after me did it click - better signage
17 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi Yvonne,
Thanks for taking the time to leave a 5* rating for Tenpin Chichester. We're glad you enjoyed bowling. We appreciate your feedback regarding the bar's signage. We will review the ordering process to improve clarity for our customers. Thanks for bringing this to our attention. Best wishes - Clare
Staff were very friendly and helpful.
6 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi Andy, thank you for leaving Tenpin Chichester a lovely 5* rating! We appreciate you taking the time to leave us a wonderful review! We are so glad to hear our staff were helpful and friendly during your visit. We can't wait to see you again soon! Best wishes - Rosie
Resposta da Tenpin - Chichester
Hi Natasha,
Thank you for your fantastic 5* review at Tenpin Chichester! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Resposta da Tenpin - Chichester
Hi Alan
We're glad you had a fun day with us! We appreciate your 5* rating and positive feedback regarding the atmosphere and equipment. Thanks! Best wishes - Clare
Bowling and customer service was great
Bowling and customer service was great, but the food. I ordered a large chips, nothing about it was large or warm. So we sent them back, only for them to come back cold. The lady on the desk told me they were fresh as she watched them being put in the basket. They must have been left at least 10 mins before being brought out if that was the case.
Also I must say the Doorman was courteous and polite, but any establishment or worse the tin pot security company they use who allow any licensed premises to have just one person on duty with no back up should get out of the industry quickly. You’re exactly the reason why the security industry has gone downhill. No reputable company would allow the staff to work like that.
11 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi Gareth
Thanks for leaving a lovely 3* rating for Tenpin Chichester. We appreciate your feedback on your recent visit. We're glad you enjoyed the bowling and the doorman's service. We're sorry the chips were not up to standard and will review our food service to ensure freshness. We'll also address the security concerns you raised. If you would like to speak to us regarding this, please send an email to customer.feedback@tenpin.co.uk with the subject "Review - Chichester" and the details and we can reach out to discuss this directly. Best wishes - Clare
Trying to book on line for a disabled…
Trying to book on line for a disabled person is impossible. The stroppy member of staff telling me she had to move everything around because I with someone in a child in a wheel chair.was not enjoyable. No one around to ask for help when needed
10 de janeiro de 2026
Resposta da Tenpin - Chichester
Hello Caroline, thank you for taking your time to leave us a review. We are sorry to hear that your recent visit to our Tenpin in Chichester did not go as smoothly as we would have hoped. We do advise you reach out to our team via our phone lines in the future, then we can allocate the best lane for you. Our apologies - Kimberley
Need more staff !
The actual Bowling was great however the lack of staff means long queues as the same person has to do the bar/reception bit and the ticket exchange. Would have given 5 stars if adequate staffing
5 de janeiro de 2026
Resposta da Tenpin - Chichester
Hello Kim, Thank you for taking your time to leave us a review for our Tenpin in Chichester. We are pleased to hear that you enjoyed the bowling game with us. We are sorry to hear the waiting time that you faced. We do hope to see you again soon. Best Wishes - Kimberley
Needs were met
I had asked if we could have a certain area as my son struggles with crowds because of his autism and your staff member didn't even bat an eye and made the experience so easy and stress free which was really appreciated.
3 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi Jackie, thank you for the fabulous 5* review of Tenpin Chichester! We're happy to hear that our staff helped make your visit stress-free. We appreciate you sharing your experience and are so glad we could accommodate your son's needs and we really hope to see you again soon! Best wishes - Mel
Eat and play experience
I booked the eat and play. When booking in, the receptionist asked if I would like to eat at the alley or after the game to which my boy wanted to have it at the alley. We didn’t receive the meal at the alley and so I booked another game via someone different in the hope we get the meal whilst playing that game. The receptionist only booked us on for half a game. My boy was left disappointed having only played half and not getting the meal at the alley. We then went to reception and told them we hadn’t received the food and that we will now be waiting in the restaurant part. She went to inform the kitchen staff to change it. We were still sat for another 20 minutes before someone came up to me to question what I ordered as he was told 🍕 pizza, which was wrong. Once corrected it was a further 10 minutes before getting it.
2 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi Michelle, thank you very much for the 3* review of Tenpin Chichester! We appreciate you taking the time to share your experience and we're very sorry to hear about the issues with your Eat and Play booking, the meal service, and the length of your game. Your feedback is very important to us and we will be certain to pass onto the team to ensure future improvements. In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Chichester' Best wishes - Mel
Don’t expect much
Slow at tills & big queue. Then got to lane and had to ask someone to set it up as they hadn’t set it ready for us to start. Pizza was the worst pizza Iv ever had, so little cheese and way too much red sauce. Bad attitude of pink hair lady at bar when saying the beer ordered was flat. Some of the bowling balls had big dents/chips in them. If we didn’t get a deal then it wouldn’t have been worth the money. Do not pay full price for this!
31 de dezembro de 2025
Resposta da Tenpin - Chichester
Hi Leanne, thank you for taking the time to leave a review of Tenpin Chichester. We are sorry to hear about your recent experience. If you would like to discuss this further, please send us an email to customer.feedback@tenpin.co.uk, with the subject as 'Review - Chichester'. Once again, we are sorry for the recent experience you had and we do hope to see you again for a much better experience.
Take care,
Kirsty
Communication!!!
Was told we had to wait for lane we had booked, queued again after time specified to be told we were late and it’s been ready since 3. It felt like we had to rush as they neede the lane an hr later and with an autistic child that is not going to be easy.
3 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi there, thank you for taking the time to leave a review of Tenpin Chichester. We are sorry to hear that your booking was delayed when you arrived. We appreciate your honest feedback and we will ensure this is passed onto the relevant team for future improvements to be made.
Take care,
Kirsty
The seating area was dirty
The seating area was dirty, pizza boxes and drinks still left there and it was 11 in the morning and as it was my sons bday I was very disappointed
5 de janeiro de 2026
Resposta da Tenpin - Chichester
Hi there, thank you for taking the time to leave a review of Tenpin Chichester. We are sorry to hear that the seating area was dirty when you arrived for your visit. If you would like to discuss this further, please send us an email to customer.feedback@tenpin.co.uk, with the subject as 'Review - Chichester'. Once again, we are sorry for any inconvenience this caused and we do hope to see you again for a much better experience.
Take care,
Kirsty
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.