Some time away from the house with young lad away from his console we had fun playing a few games got a bit to eat the ultimate burger and nachos were brilliant then on to the arcade this was our firs... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoKingsway West Retail Park, Clepington Road, Dundee, DD3 8RX Dundee, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great facilities and a fun day out with the kids. Although the table service app is a waste of time as i ordered drinks and after haf an hour went to the bar only to find out they had been missed or s... Ver mais
A empresa respondeu
The actual bowling was great as was the service from the staff. The automated darts game however let it down. It doesn't always register the darts even when the board is hit within the scoring areas s... Ver mais
A empresa respondeu
Food was ordered - took over 30 mins for a burger and a panini! When it arrived - lukewarm at best. Whilst very busy, people wandering across several lanes to come take bowling balls without askin... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.
Informações de contato
Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, Reino Unido
- 0333 034 6100
4,1
Muito Bom
243 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The group of pupils had a great day and…
The group of pupils had a great day and the staff that were there were great. Sadly most of the Laser Tag guns didn't work and the pupils didn't get full games. They were also very short staffed that day so getting served or help was a very long wait.
3 de junho de 2026
Resposta da Tenpin - Dundee
Hello Lynn,
Thank you for taking the time to rate Tenpin Dundee 3 stars. We're sorry to hear about the issues with the laser tag guns and staffing, which impacted your group's games and service. We are addressing these concerns internally. We hope that your next visit is a 5 star experience. All the best ~ Laura
Amazing day out
Great drinks, good food, lots of fun things to do and very helpful staff :)
3 de junho de 2026
Resposta da Tenpin - Dundee
Hi Sadie, thank you for the 5* review for Tenpin Dundee! It's lovely to hear that you had an amazing day out and that you enjoyed the facilities and the service from our team. We look forward to welcoming you back again soon! Best wishes - Adelaide
Staff were great
Staff were great. Very helpful and polite. We all had a great time. Would definitely use venue again for future work events
Thank you all x
27 de maio de 2026
Resposta da Tenpin - Dundee
Hi Carron, thank you for the amazing 5* rating of Tenpin Dundee. We're so pleased to hear you had a great time and that the team left a positive impact on your visit. We look forward to your return!
Take care,
Kirsty
Really nice new venue and staff v…
Really nice new venue and staff v helpful with drinks etc
27 de maio de 2026
Resposta da Tenpin - Dundee
Hi Debbie, thank you for leaving Tenpin Dundee an outstanding 5* rating. We are thrilled to hear you had a great time with us and that our staff had a positive impact on your visit! We look forward to welcoming you again soon. Best wishes - Kaylee
Resposta da Tenpin - Dundee
Hi John, thank you very much for taking the time to leave a review of Tenpin Dundee! We're so pleased to hear that you were satisfied with our pricing and the service from our staff. We will be sure to pass these comments on. Thanks again! Best wishes, Jade
Staff were very helpful as it was my…
Staff were very helpful as it was my first visit.
27 de maio de 2026
Resposta da Tenpin - Dundee
Hi Noelle
We're delighted our team was helpful on your first visit! We hope to see you again soon. Best wishes - Clare
Ten pin bowling at Dundee is absolutely…
Ten pin bowling at Dundee is absolutely brilliant great day out
27 de maio de 2026
Resposta da Tenpin - Dundee
Hi Daz
We're so glad you had a brilliant day out bowling with us! Thank you for your wonderful feedback. Best wishes - Clare
Everyone was friendly and seamless…
Everyone was friendly and seamless entry into place and to play bowling
20 de maio de 2026
Resposta da Tenpin - Dundee
Hi Nancy, thank you very much for the amazing 5* review of Tenpin Dundee! We are delighted you had the best time and found our team super friendly and we can't wait to see you again soon! Best wishes - Mel
Enjoyable
We visited the soft play and staff were extremely helpful and considerate. Bar staff were accommodating also. Place was clean. We did not visit the actual bowling lanes but plan to do so next week
20 de maio de 2026
Resposta da Tenpin - Dundee
Hi Lainey, thank you so much for leaving such a wonderful 4* review of Tenpin Dundee! We are so pleased you enjoyed our fab soft play area and we look forward to seeing you soon for some bowling fun! Best wishes - Mel
It was excellent experience thank you…
It was excellent experience thank you so much
16 de maio de 2026
Resposta da Tenpin - Dundee
Hi Rawan, thank you very much for the excellent 5* review of Tenpin Dundee! We are so happy you had the best time and we can't wait to see you again soon! Best wishes - Mel
Resposta da Tenpin - Dundee
Hello Blair, thank you for the amazing 5* review of Tenpin Dundee! We are so happy you had the best time and found our venue clean and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
The bowling itself is great and the…
The bowling itself is great and the arcade.
The food is very poor but cheap so can't complain.
They were unable to do any cocktails with Rum or Vodka in them when we went as they had run out apparently.
Which was a bit disappointing as we'd have spent a lot more money.
20 de maio de 2026
Resposta da Tenpin - Dundee
Hi Sara, thank you for leaving a review of Tenpin Dundee! We are pleased to hear you enjoyed your bowling and our fab arcade area, but we are disappointed that the food was not at our usual high standard and that they had run out of some drinks! Your feedback will most certainly be passed onto the relevant team to ensure improvements are met and in the meantime, we really do hope this will not stop you from visiting us in the future! Best wishes - Mel
Ordered online for a pint to out lane…
Ordered online for a pint to out lane 20 minutes passed with 4 staff on, it wasnt even that busy, in the end I ended up going to the bar and asking and was told it was just poured and I could see it on the bar top with our lane number next to it, there was no apology or anything, so very disappointing experience
20 de maio de 2026
Resposta da Tenpin - Dundee
Hi Neil, thank you for the review of Tenpin Dundee! We are really sorry to hear that there was was a long wait for your drinks and that there was no apology! We pride yourselves on excellent customer service so we are really disappointed this was not the case! Your feedback will most certainly be passed to the relevant team to ensure future improvements and we really hope you will still consider visiting us in the future! Best wishes - Mel
Good but some general concern
The staff were great and relaxed with us. I would have given a 5, however at the venue there was a man filming the girls from our party. He was at various times filming either himself or just them. Some of girls reported that he was following them within the arcade area. When I reported it to staff, the member of staff I reported it to was very responsive. The manager was called to speak to him, however the manager never came to speak to him. We found the man sitting at the table next to us and parents were keeping an eye that he didn't film whilst he was sitting there. If staff do not keep folk in check, word would spread that these are unsafe venues for young childern and families. The man was heavily drinking, this is on a Sunday between 2-4pm. Apart from this, the staff, venue and food was excellent.
10 de maio de 2026
Resposta da Tenpin - Dundee
Hello there! Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Dundee. We are so pleased to hear that you found our team great throughout your stay. We are however extremely sorry to hear what happened during your visit with us. If you would like to discuss this further with us, please don't hesitate to reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Girls day out to do bowling and escape…
Girls day out to do bowling and escape room. Jordan our escape room host was fab, helpful and great fun.
Great day out had by us all.
Will be back.
18 de maio de 2026
Avaliação não solicitada
Resposta da Tenpin - Dundee
Hi Carol, thank you so much for the 5* rating and review of Tenpin Dundee. We're delighted to hear you had a fun girls day out. We look forward to your return!
Take care,
Kirsty
Staff were happy and quick to help
Staff were happy and quick to help. Bowling was nice and clean. Pool tables were in good condition. Overall good atmosphere
13 de maio de 2026
Resposta da Tenpin - Dundee
Hi Sara, Thank you for the fantastic 5-star rating! We're so pleased you enjoyed our clean bowling lanes, well-maintained pool tables, and the helpfulness of our team. We appreciate your feedback and can't wait to see you again soon! Best wishes - Rosie
Always a pleasure never get any free…
Always a pleasure never get any free games or offers here as I do at Hollywood or unlimited for 20£ other then that place is ok
13 de maio de 2026
Resposta da Tenpin - Dundee
Hello Jordan, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you all had a wonderful time at our Tenpin in Dundee. We do hope to see you again soon. Many Thanks
Great fun for all the family will…
Great fun for all the family will definitely be going back on a regular basis. Staff very helpful just one comment whe had to wait a long time for sur drinks to be brought to our lane
10 de maio de 2026
Resposta da Tenpin - Dundee
Hi Christine, thank you for the 5* rating of Tenpin Dundee. We're so glad to hear you had a great time and would like to visit us regularly. We are sorry to hear that the drinks service was slow. Your feedback is important to us and we will ensure this is passed to the correct teams for future improvement. Best wishes, Jade
Birthday party
I booked for disabled brothers birthday and managed to do it all over the phone. All carers got free and disabled people got 2 games for £5.70 each. I added on 1 hr of karaoke which was £50. The guy on th phone helped me with everything I needed and paperwork was through by the end of the phone call.
Once at the venue, the girls could not be more than helpful. They waited until all the party was there before getting lanes ready and then made sure all our food/ drink was on tables for the time I asked for, there was a discrepency with the karaoke time but they moved it to the right time straight away and once the guys all enjoyed their food etc, the girls then took us to karaoke room and showed us how to use the system etc. They were amazing. A very happy customer indeed. Will definitely be doing it again and everyone enjoyed themselves.
6 de maio de 2026
Resposta da Tenpin - Dundee
Hi Gillian, thank you for the wonderful 5* review for Tenpin Dundee! We're delighted to hear that you had a lovely visit to celebrate your brother's birthday and that our team had provided a great service and made this an even better experience. We will be sure to pass on your kind feedback, and we look forward to welcoming you back again soon! Best wishes - Adelaide
We played 2 games of bowling and I was…
We played 2 games of bowling and I was pleasantly surprised with the price for two adults and one child. In an age of everything costing a fortune I was preparing myself to have to pay a lot of money. Great atmosphere even at 1:30pm on a Sunday afternoon and the staff I encountered were all lovely.
13 de maio de 2026
Resposta da Tenpin - Dundee
Hello Lindsay,
Thank you for taking the time to rate Tenpin Dundee 5 stars. We're happy to hear you were pleasantly surprised by our prices and that you had a great experience with us. We appreciate your positive feedback regarding our atmosphere and staff! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.