The new refurbishment looks great, the only negative when we attended was that the QR code to order food/drink didn't work at the lane which would have been great, rather than delaying the game. That... Ver mais
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3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB
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The new refurbishment looks great, the only negative when we attended was that the QR code to order food/drink didn't work at the lane which would have been great, rather than delaying the game. That... Ver mais
A empresa respondeu
The staff were really helpful. I paid for a 2hr birthday party, which I think was meant to be 2 games, but the got through the games in 1hr so the staff added extra games on. Kids had a great time do... Ver mais
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We visited the soft play area which was lovely and thoroughly enjoyed by all 3 little ones..Prices very reasonable.Area spotlessly clean and staff were excellent,friendly and helpful..The seating are... Ver mais
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I booked us a family of 6 & pre-booked food & soft drinks which I highly recommend as waiting time at the bar was around 20 mins . Plenty of staff just disorganised & no one knew exactly where to form... Ver mais
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Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Reino Unido
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The staff were really helpful. I paid for a 2hr birthday party, which I think was meant to be 2 games, but the got through the games in 1hr so the staff added extra games on. Kids had a great time doing the laser tag as well.
Only downside was the food. It was a group of 12 year old and I felt the portions were a bit small and the adult portion of chips looked about the same as theirs. Was also disappointed that ice cream is the only dessert option as had one child that had a dairy allergy and there was no alternative so got them a slushie so they wouldn't fell left out so having some alternatives would be great.

Resposta da Tenpin - Exeter

Resposta da Tenpin - Exeter
Staff were very helpful, however it was very busy and there were no lanes free for our booked time. We ended up having to wait 30 mins for a free lane, they were apologetic.

Resposta da Tenpin - Exeter
Waited 50 minutes for our drinks to come. multiple things weren’t in stock, which we changed. but still took longer to make? was a quiet night. approached staff multiple times and asked (after half hour). They were kinda stood there unbothered and said they’ll be there soon. Stayed for the activity’s but wouldn’t return for use of the bar any time soon. 0 staff motivation.

Resposta da Tenpin - Exeter
Party of 11 ranging from 50 to 10 we have had the best time ever something for everyone to do and plenty more new experiences for our next visit place was clean and staff and manager were so friendly and helpful and went above and beyond to help us totally respectful and polite you couldn’t ask for anymore prices were good and really looking forward to coming back thank you for a great afternoon out.

Resposta da Tenpin - Exeter
The new refurbishment looks great, the only negative when we attended was that the QR code to order food/drink didn't work at the lane which would have been great, rather than delaying the game. That said, the team were amazing and we were served fairly promptly.

Resposta da Tenpin - Exeter
The recently reburbished area is clean and offers a great selection of activities for all age groups. The staff were polite and friendly

Resposta da Tenpin - Exeter
Great fun, we went on Half Price Tuesday. It worked out to be such a fun, affordable night out for me and the family. We will be back

Resposta da Tenpin - Exeter

Resposta da Tenpin - Exeter

Resposta da Tenpin - Exeter
We visited the soft play area which was lovely and thoroughly enjoyed by all 3 little ones..Prices very reasonable.Area spotlessly clean and staff were excellent,friendly and helpful..The seating area with food facility was a lovely touch and if I have one criticism it is that the food had been hanging around in kitchen and was barely warm which was fine for the little children,but not so good for the big ones! Already planning a return visit

Resposta da Tenpin - Exeter
It was a wonderful day experience. Especially getting help from one of your workers Dan he was exceptional with his care and help when we needed it

Resposta da Tenpin - Exeter
Nice and clean. Love all the new additions that are now available, but staff not very friendly.

Resposta da Tenpin - Exeter
It was a lovely experience I would definitely come again

Resposta da Tenpin - Exeter
We really enjoyed bowling at Ten pin but we booked two lanes as a family for our son’s birthday and there was a glass screen between the two lanes meaning we couldn’t interact very well with each other I would of thought if you booked two lanes together they would be two without a glass screen divider.

Resposta da Tenpin - Exeter
Venue much better than before , cleaner and much more going on

Resposta da Tenpin - Exeter
Lanes were clean, but missing the old ball options - I used to play with a 12-14 medium but they don’t exist now. Pool tables were cash only (as the card machines were down). Ordered table service twice. One time they delivered after 40 minutes and a chase, the other time they put the order ticket as completed despite not ordering the drink.
3 stars are purely for the staff’s apologies and the high hygiene levels at the venue

Resposta da Tenpin - Exeter
Went for a kids party and the staff weren’t interested.
Kids didn’t get fed, left hungry and out of pocket.

Resposta da Tenpin - Exeter
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