We were able to get onto our lane fairly quickly and system was fairly easy to use. Only negative was the level hygiene as there used glasses left at lane and area had not been cleaned after previ... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Staff at Rochdale branch were brilliant. Our karaoke booth has a fault but staff sorted it straight away offering us laser quest. We had also booked bowling and lunch deal for the kids. Really frien... Ver mais
A empresa respondeu
Bowling was fun, arcades were good, food was mediocre at best and took ages, we had finished our game and then had to wait at least another 30 minutes for our food
A empresa respondeu
On arrival we were greeted by manager who took us to the darts area, she was really helpful and her enthusiasm and knowledge of equipment helped get our family darts night off to a great start. We did... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contato
Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, Reino Unido
- 0333 034 6100
4,1
Muito Bom
140 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Tenpin - Rochdale
Hi Lisa, thank you so much for the lovely 4* review of Tenpin Rochdale! We are so pleased you had a great time with your children and we very much hope to welcome you back again soon! Best wishes - Mel
the venue was getting done up loads…
the venue was getting done up loads mess and ladders around think they should of closed it to the public until they done what was needed to be done first lane we got put on wasnt working then got moved to another lane that didn't work straight away kids got very impatient and stressed out
28 de janeiro de 2026
Resposta da Tenpin - Rochdale
Hi Vicki, thank you for taking the time to leave a review of Tenpin Rochdale. We are sorry to hear about your recent experience. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements. Hope to see you back again in the future, for a much better experience.
Take care,
Kirsty
Resposta da Tenpin - Rochdale
Hi
We appreciate your feedback on the refurbishment. We'll look into the temperature to ensure a more comfortable experience for everyone. Hope to see you back soon. Best wishes - Clare
No issues with bowling
No issues with bowling, everything worked as expected. The venue is under construction building new parts, they are disguising the construction noise with music which means it’s really loud inside. Hopefully music will become more reasonable once the new attractions are complete
25 de janeiro de 2026
Resposta da Tenpin - Rochdale
Hi
We're glad you had a good bowling experience! We appreciate your feedback regarding the noise level due to the ongoing construction. We're working to minimize disruptions and will adjust the music once the new attractions are completed. Thanks for your patience. Best wishes - Clare
Resposta da Tenpin - Rochdale
Hello, thank you for the brilliant 5* review of Tenpin Rochdale! We are delighted you had the best time and we very much look forward to welcoming you back again soon! Best wishes - Mel
I understand that you have to refurbish…
I understand that you have to refurbish the area but the noise was distracting the bar was dreadfully expensive no draft breathe bottles was expensive wait on food and trying to eat in the arcade was uncomfortable as children was just running riot around us, had too many children’s party’s on at once considering that they were in a refurbishment,machines at end of our lane kept distracting us from the games as the made the most unusual sounds plus children was running around our lane wiring to put tickets in the machine to say how much the bowling cost plus food and drinks it was rather off putting especially for over £140+
24 de janeiro de 2026
Resposta da Tenpin - Rochdale
Hi Rebecca, thank you for taking the time to write a review! We're very sorry to hear that the refurbishments had impacted your visit and for any disappointment caused. We will be sure to pass on your feedback to the site team. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Rochdale'. We hope to welcome you back again soon for a better experience. Best wishes - Adelaide
Resposta da Tenpin - Rochdale
Hi John, what a fabulous 5* review of Tenpin Rochdale! We're so glad you enjoyed your visit and we thank you for sharing your positive experience with us! Best wishes - Mel
Staff were very friendly and ao helpful.
17 de janeiro de 2026
Resposta da Tenpin - Rochdale
Hey Cheryl, thank you for the lovely 5* rating and review of Tenpin Rochdale. We are pleased to see you had a a fun time and we hope to see you again soon.
Take care,
Kirsty
Resposta da Tenpin - Rochdale
Hello Wayne, Thank you for taking your time to leave us a great 5* review. We are really pleased to hear that you had a wonderful time at our Tenpin in Rochdale. We do hope to see you again soon. Many Thanks - Kimberley
Had a really good time
Had a really good time, we did have a faulty lane however and no staff were available to support when we asked for assistance- this did delay the game but overall we had a very good deal and a nice time.
16 de janeiro de 2026
Resposta da Tenpin - Rochdale
Hi Connie, thank you for leaving Tenpin Rochdale a fab 4* rating. We're glad you had a nice time and a very good deal. We are sorry to hear about the faulty lane and the lack of immediate assistance; we'll address this to improve our support. We hope to welcome you all back again soon for another great time. Best wishes - Kaylee
DISGUSTING SERVICE
Careless staff. Had booked food, which was pre booked with games. So staff was aware, they also told us food will be brought to us half way through. With nowhere to sit as we was on the row with no seating. The children had no option but to sit on the floor and eat. Which when it’s a public place and different shoes on the floor, it was the worst place but the only option. We asked regarding a table we was next to, and refused due to it being reserved. However out of the 2 rows of tables that was ‘reserved’ there was only 1 row used.
18 de janeiro de 2026
Resposta da Tenpin - Rochdale
Hi Chantelle,
We appreciate you taking the time to share your experience. We're sorry to hear about the seating issues and the inconvenience your children faced with their meal. We'll review our booking and seating procedures with our team to ensure a better experience for everyone. If you would like to speak to someone about your visit, please email us at customer.feedbck@tenpin.co.uk, using the subject "Review - Rochdale" and the details and we can reach out to you directly. Best wishes - Clare
I booked a Staff Party online at…
I booked a Staff Party online at Rochdale Tenpin.
Friday 9th January at 4pm for 8 people.
We arrived to find NO HEATING, MAJOR IMPROVEMENT WORKS HAPPENING ( noise from drills and workmen banter ) LIMITED SPACE TO SIT and NO BAR (some bottles available) We had pre-paid for 3 games so had to suffer the environment for over 2 hours! Why doesn't online inform people of possible disruption? NEVER AGAIN
9 de janeiro de 2026
Resposta da Tenpin - Rochdale
Hi
We appreciate you taking the time to share your experience. We're sorry your staff party was affected by the lack of heating, ongoing improvements, limited seating, and bar limitations. We'll review how we communicate such disruptions online to prevent this issue in the future. Best wishes - Clare
Was told the wrong lane so Waited 40…
Was told the wrong lane so Waited 40 mins past our start time then my daughter noticed our name on a totally different lane.
Was unable to complete both games of bowling during the visit due to starting so late.
Work is being done on several lanes so venue was very loud and overwhelming for us.
11 de janeiro de 2026
Resposta da Tenpin - Rochdale
Hi Leigh
Thanks for the time taken to leave this review. We regret that you experienced a delayed start and could not finish both games. We're also sorry for the noise due to the ongoing work at Tenpin Rochdale. We appreciate your feedback and will look into these issues. Best wishes - Clare
Renovation works probably didn’t help
Renovation works probably didn’t help, but food was microwaved and almost warm, the lane has faulty bumpers (one stuck partially up), the ball return system didn’t work just collected the balls behind the pins - poor experience really
8 de janeiro de 2026
Resposta da Tenpin - Rochdale
Hi Gary
Thanks for taking the time to leave a rating and review for Tenpin Rochdale. We appreciate your feedback and are sorry your experience was poor. We'll investigate the food preparation, bumper issues, and ball return system. We'll address these concerns to improve our guest experience. If you would like to speak to us regarding your experience, please email customer.feedback@tenpin.co.uk with the details and subject as "Review - Rochdale" and someone will reach out to you directly. Best wishes - Clare
We had a really good time
We had a really good time. My 2 year old loved the bowling and the older ones enjoyed the pizza as well.
31 de dezembro de 2025
Resposta da Tenpin - Rochdale
Hello Leanne, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Rochdale. We are really pleased to hear that you had a great time with us. We do hope to see you again really soon. Best Wishes - Kimberley
Bumpers not working
After the first go the bumpers wouldn’t go back for our player that needed them. We were moved to another lane and same happened there half way through. So then they set it so bumpers were up for all players, which then ruined the competition for the other players
4 de janeiro de 2026
Resposta da Tenpin - Rochdale
Hi there, thank you for taking the time to leave a review of Tenpin Rochdale. We are sorry to hear that there were issues with the bumpers during your visit. If you would like to discuss this further, feel free to send an email to customer.feedback@tenpin.co.uk, with the subject as 'Review -Rochdale'.
Take care,
Kirsty
Fab staff so helpful x
14 de dezembro de 2025
Resposta da Tenpin - Rochdale
Hi Debbie,
Thank you for your fantastic 5* review at Tenpin Rochdale! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Resposta da Tenpin - Rochdale
Hi Alan, thank you for taking the time to leave a wonderful 5* review of Tenpin Rochdale! We are thrilled you had a great time with us and found our fabulous team helpful! Please be assured all of your feedback will be passed on to the team and we can't wait to see you again soon! Best wishes - Mel
Kicked off lane
We booked online for 1 game for 3 people. Before we was even half way through our game we were told we'd have to leave before finishing our game as there was a large booking coming and they needed the lane free. When approaching the desk to let someone know we had left the girl behind the counter point blank ignored us until I just decided to speak to her without her acknowledgement. We were offered a free game upon return however it was a visit and I do not live in the area. There shouldn't of been available times on the website of they knew they were fully booked. & The manager didn't come to deal with us herself she sent another member of staff over.
19 de dezembro de 2025
Resposta da Tenpin - Rochdale
Hi there, thank you for leaving Tenpin Rochdale a rating and review. We regret your game was cut short and the service from our team on site was poor. It's not the experience we want for our guests. We appreciate you bringing this to our attention and we'll review the issues with the correct teams to prevent this from happening again in the future. Please feel free to send us an email to customer.feedback@tenpn.co.uk with the subject 'Review - Rochdale' if you'd like to discuss your visit further. We hope to welcome you back again in the future. Best Wishes - Rosie
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.