We arrived with our nieces and nephews, they’re tiny so needed the smallest balls possible, but the only ones available by our lane were the heaviest and biggest ones with nothing else there really! I... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The kids had a great time, great to see a deal on for Saturday too as it’s so expensive otherwise. It’s a shame festival park looks so run down on the outside, bring back laser quest next door. It... Ver mais
A empresa respondeu
We came late with the kids that Friday. Instead of 4 pm we arrived 1 hour late due to the bad traffic on the m6. Fortunately the girl behind the bar told us there is no problem at all. With a smile as... Ver mais
A empresa respondeu
All the staff were very pleasant & friendly. It was my first time taking my grandaughter bowling & we had to ask a member of staff to help us as we didn't know how to start the game, the member of st... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contato
Festival Park, Stoke on Trent, ST1 5SP, Stoke, Reino Unido
- 0333 034 6100
4,5
Excelente
166 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Karaoke room!
Genuinely had such an amazing time at one of the karaoke rooms for our friends birthday! It’s actually completely soundproof / embarrassment proof! The only thing I can fault is that when ordering the drinks from inside the room on the screen, to be delivered to the room, they took well over 20 mins to come and we had to keep popping out to check which it’s frustrating when it was a Monday, it was super quiet and we only have an hour in there. Besides that, had so much fun!
5 de janeiro de 2026
Resposta da Tenpin - Stoke
Hey Laura, thank you for the 4* rating of Tenpin Stoke. It's lovely to hear you all had a fun experience for your friends birthday. Your feedback is important to us and we will ensure this is passed on for future improvements.
Take care,
Kirsty
I came 10 mins early as it states…
I came 10 mins early as it states booked in 4 times I asked for the screen to be loaded I was ignored 1 of ur staff who was cleaning the lanes was very rude
20 de janeiro de 2026
Resposta da Tenpin - Stoke
Hello there, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin. We are extremely disappointed to hear that our team was not very supportive during your stay. We do hope to see you again soon for a much more smoother experience. Our apologies - Kimberley
Resposta da Tenpin - Stoke
Hello Carole, Thank you for taking your time to leave us an excellent 5* review. We are really pleased to hear that you had a great afternoon with us. We do hope to see you again soon. Many Thanks - Kimberley
Pep and co.
'Twas fun and exciting! We wiggled and wobbled into the bowling alley, and sent off some rockets!!!
17 de janeiro de 2026
Resposta da Tenpin - Stoke
Hi George, thank you for the lovely review of Tenpin Stoke. We are pleased you had a fun time and we hope to see you back again soon.
Take care,
Kirsty
Friendly staff,helpful and a great fun…
Friendly staff,helpful and a great fun atmosphere
16 de janeiro de 2026
Resposta da Tenpin - Stoke
Hi Terence
We're glad you enjoyed your experience with our helpful staff and fun atmosphere. We appreciate your positive feedback and time taken to review us. Hope to see you again soon. Best wishes - Clare
Resposta da Tenpin - Stoke
Hi Celestine
We are happy you had a fun day. Our team appreciates your kind words and we hope to see you again for more amazing experiences! Best wishes - Clare
The bowling at Stoke is clean and tidy…
The bowling at Stoke is clean and tidy and the staff are helping. My kids enjoyed there afternoon bowling there and they even had lunch too which I thought was a great price, will deffo be coming again
10 de janeiro de 2026
Resposta da Tenpin - Stoke
Hi Tracy
We're happy to hear that your kids enjoyed their bowling afternoon at Tenpin Stoke, and that you found our prices great. We're glad our team could help make your visit a success. Thank you for your feedback, and we look forward to seeing you again! Best wishes - Clare
An Amazing afternoon/evening!
An amazing afternoon/evening for our eldest daughter’s 14th birthday. The female manager on duty went well above and beyond to make it an unbelievably wonderful experience. We did karaoke and bowling with food. It’s was fabulous! The female manager (we didn’t get her name, but she has just returned after maternity leave) This lady really is a credit to your company! Any hiccups were quickly resolved with the karaoke room and we even got to all experience bowling. Both our daughters and their friend said it was the best! Thank you thank you thank you!
10 de janeiro de 2026
Resposta da Tenpin - Stoke
Hello there, thank you for taking your time to leave us a fantastic 5* review. We are thrilled to hear that you had a wonderful time at our Tenpin in Stoke celebrating your daughter's birthday. We will pass your wonderful comments onto our team. We do hope to see you again soon for some more fun. Many Thanks - Kimberley
A nice family morning out
Great staff, Lovely experience, brilliant family time!
10 de janeiro de 2026
Resposta da Tenpin - Stoke
Hello Sarah, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Stoke. We are really pleased to hear that you enjoyed your recent visit to us, while enjoying some precious family time. We do hope to see you again soon. Many Thanks - Kimberley
The volume of noise as we walked in was…
The volume of noise as we walked in was extreme… we stayed as it was a New Year’s Eve treat for our daughter but it made it very uncomfortable and the lane was full of rubbish from the previous people
31 de dezembro de 2025
Resposta da Tenpin - Stoke
Hi Steph, thank you for writing a review for Tenpin Stoke! We're sorry to hear that you found the venue to be too loud during your visit and that the lane had not been cleaned. We really appreciate your feedback and will ensure this is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Great fun
Speedy service to get on a lane, nice food and we tried the karaoke which was great fun
29 de dezembro de 2025
Resposta da Tenpin - Stoke
Hi there, thank you for the excellent 5* rating and review for Tenpin Stoke! We're delighted to hear that the service had been quick and that you enjoyed the food and karaoke during your visit. We look forward to seeing you again soon! Best wishes - Adelaide
Although there was a queue didn't have…
Although there was a queue didn't have to wait to long.
19 de dezembro de 2025
Resposta da Tenpin - Stoke
Hi Rosie, thank you for the 4* review for Tenpin Stoke! We're glad to hear that the wait time wasn't too long during your visit. We hope to see you again soon! Best wishes - Adelaide
Stoke Tenpin
Great service all round from booking in and bowling in a good environment
3 de janeiro de 2026
Resposta da Tenpin - Stoke
Hi Eric, thank you for the 5* review for Tenpin Stoke! We're so pleased to hear that our team had provided a great service and that you enjoyed the bowling. We look forward to seeing you again soon! Best wishes - Adelaide
Great family fun
Visited as a family in the Christmas holidays and had a great time. Wasn't too busy and had no issues at all - served quickly on arrival and at the bar and food arrived quickly too.
2 de janeiro de 2026
Resposta da Tenpin - Stoke
Hi Melissa, thank you for the lovely 5* rating and review for Tenpin Stoke! It's lovely to hear that you had a great visit with your family and our team had provided a quick service. We hope to welcome you back again soon! Best wishes - Adelaide
I won the game
2 de janeiro de 2026
Resposta da Tenpin - Stoke
Hey Ryan, thank you so much for the lovely 5* rating of Tenpin Stoke. We are thrilled to hear you had a great time and got yourself a win. Hope to see you again for another fun time.
Take care,
Kirsty
Could do better
Teenagers in lane next to ours were very loud and disruptive. They were constantly getting in our way and being antisocial. We told the staff but nothing was done
2 de janeiro de 2026
Resposta da Tenpin - Stoke
Hi there,
Thank you for your 3* review at Tenpin Stoke! We are very sorry to hear you did not have a great time whilst on your latest visit to us and found other members of the public to be disruptive. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they can look into this further for you. Best wishes- Steph
One player
One player, a child, playing with 2 adults wanted the barriers up when it was their turn but unfortunately only 1 side came up. We reported it and a member of staff came quite quickly to try and rectify it. Whilst he investigated the fault it ate away at our 1hour bowling time. It couldn't be rectified so the child had to continue without it. Other than this incident we all had a very enjoyable time
2 de janeiro de 2026
Resposta da Tenpin - Stoke
Hi there, thank you for reviewing Tenpin Stoke! We are glad that you had an enjoyable visit, but we are sorry to hear that there had been technical issues during your games of bowling and that this was unable to be resolved. If you'd like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Stoke', and we can pass this on to be looked into. We hope to welcome you back again soon! Best wishes - Adelaide
A great prechristmas trip to bowling…
A great prechristmas trip to bowling with friends and their little ones. Check in was quick, everything went well. We had great fun. Thanks
20 de dezembro de 2025
Resposta da Tenpin - Stoke
Hello Rachel, Thank you for taking your time to leave us an excellent 5* review. We are really pleased to hear that you enjoyed your recent trip to our Tenpin at Stoke. We do hope to see you all again very soon. Many Thanks - Kimberley
Staff were helpful
20 de dezembro de 2025
Resposta da Tenpin - Stoke
Hello Fiona, Thank you for leaving us a wonderful 5* review for our Tenpin in Stoke! We are really pleased to see that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
Great experience with my 2 boys
Great experience with my 2 boys, It was quick and easy and very enjoyable, cheers
21 de dezembro de 2025
Resposta da Tenpin - Stoke
Hi Kevin,
Thank you for your amazing 5* review at Tenpin Stoke, we are delighted you've had such a great time on your recent visit to us and we look forward to welcoming you back to the venue again very soon! Best wishes- Steph
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.