On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Ver mais
Localização
Trocar localizaçãoShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
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Veja o que dizem as avaliações
Great time with the family. Fantastic venue, will definitely go again. My grandson knocked over a drink breaking the glass. This immediately dealt with by the staff and moved us quickly to a new lane.... Ver mais
A empresa respondeu
Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Ver mais
A empresa respondeu
Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contato
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Reino Unido
- 0333 034 6100
4,3
Excelente
171 avaliações
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Great value bowling games on Tuesdays and Thursdays…
Great value bowling games on Tuesdays and Thursdays, lots of different games to play in the arcade. Decent food selection which was tasty.
It was very busy but abit unorganised, long wait for food and the bowling booths should be cleaned in-between customers. Overall we had fun.
19 de fevereiro de 2026
Resposta da Tenpin - Swindon
Hey Lisa, thank you for taking the time to leave a review of Tenpin Swindon. We are pleased to hear that you had a fun experience, despite wait times being longer than usual. Your feedback is important to us and we will ensure this is passed on to the correct teams. Hope to see you back again for another fun time.
Take care,
Kirsty
Fun place to visit for all ages
The staff are all very friendly and there is a great atmosphere.
19 de fevereiro de 2026
Resposta da Tenpin - Swindon
Hello, thank you for the lovely 5* review of Tenpin Swindon! We are really pleased to see you had a fab visit and found our team and atmosphere great and we can't wait to see you again soon! Best wishes - Mel
Great fun
Great fun - good facilities. Staff were nice. Grandchildren enjoyed it.
19 de fevereiro de 2026
Resposta da Tenpin - Swindon
Hi Julie,
Thank you for your fantastic 5* review at Tenpin Swindon! It's great to hear you've had such a fantastic time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph
We are always spending nice time there
10 de fevereiro de 2026
Resposta da Tenpin - Swindon
Hi Iwona, thank you for the lovely 5* rating and review of Tenpin Swindon. We are pleased to hear that you enjoy spending your time at Tenpin and we hope to see you back again for another 5* experience.
Take care,
Kirsty
excellent experience
17 de janeiro de 2026
Resposta da Tenpin - Swindon
Hi Rahul, thank you for the wonderful 5* rating for Tenpin Swindon! We're so pleased to hear that you had an excellent experience and we can't wait to see you back again soon! Best wishes - Adelaide
Resposta da Tenpin - Swindon
Hello, thank you so much for this brilliant 5* review or Tenpin Swindon! We are really happy to see you had such a great time and we hope to see you again soon for another 5* experience! Best wishes - Mel
Great experience
Great experience. BUT Great revamp with glass between each cubicle… If plastic hooks could be fitted over the top of the glass frame to hand coats on it would make a difference so that you could use the seats to sit on and not be piled up with coats.
8 de fevereiro de 2026
Resposta da Tenpin - Swindon
Hello Steve, We're glad you enjoyed your experience. Thank you for the suggestion regarding coat hooks on the glass frames. We appreciate you bringing this to our attention, as we are always looking for ways to improve our customers' comfort. We do hope to see you again soon. Best Wishes - Kimberley
Bowling
Everything was great the only thing we thought was not great is putting every one close to each other on the lanes as there was only 3 other parties in at the time, and when the other parties have small kids it was a bit annoying. You could have spread them out as it was so empty, like they do in restaurants to make it look busy.
23 de janeiro de 2026
Resposta da Tenpin - Swindon
Hello Chris, We appreciate your feedback. We're glad you enjoyed your visit overall. We'll review our lane assignment process to better accommodate all guests, especially during quieter times, to improve everyone's experience. Thanks for bringing this to our attention. We do hope to see you again soon. Many Thanks - Kimberley
I booked pizza and bowl for 6 people
I booked pizza and bowl for 6 people. The pizza came automatically which was good but we had to spend some of our hour slot typing in names etc. I think you should be able to insert the names online in advance to save time. Drinks are quite expensive but the staff were nice
21 de janeiro de 2026
Resposta da Tenpin - Swindon
Hi Martha, thank you for the 4* rating of Tenpin Swindon. We are sorry to hear that this took up some of the duration of your game. Your feedback is important to us and we will pass this on to the correct team. Hope to see you again soon.
Take care,
Kirsty
Resposta da Tenpin - Swindon
Hi Brian, thanks for leaving Tenpin Swindon a lovely 5* rating and review! We're so happy you had fun and that our staff were nice! Thank you for your positive feedback; we truly appreciate it and we hope to see you again soon! Best wishes - Rosie
It was great and the staff was very…
It was great and the staff was very helpful even thought few machines were out of use the staff was always ready to help. Apologies I forgot the name of our host form my Daughters birthday party she is really great and helpful
18 de janeiro de 2026
Resposta da Tenpin - Swindon
Hi Iggy, thank you for leaving Tenpin Swindon an incredible 5* rating. We are so pleased to hear you and your family had a great time with us recently and that our staff had a positive impact on your visit, especially your party host! We hope to welcome you all again soon. Best wishes - Kaylee
Resposta da Tenpin - Swindon
Hi Danielle,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a lovely time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph
Burger and chips were freezing when…
Burger and chips were freezing when they came out, no one ate it.
We asked for warm food but they just gave us a silly laugh. They didn't care. A refund would have been nice if they can't keep the food warm.
22 de janeiro de 2026
Resposta da Tenpin - Swindon
Hello there. We are sorry to hear that your meal was cold when brought out to you. We'll investigate this issue to ensure that this does not happen again. We appreciate your feedback. And we do hope to see you again soon for a much better experience. Many Thanks - Kimberley
Although the overall experience was…
Although the overall experience was good, the food was awful, bland and cold, they even miscounted, we had a group of 12 but only brought out 11 meals.
I wont let the food take away from the fun and memories that were made on the day.
22 de janeiro de 2026
Resposta da Tenpin - Swindon
Hello there, We appreciate you sharing your experience from your recent visit to our Tenpin in Swindon. We're sorry the food was disappointing and for the miscount. We'll address this with our team to ensure improvements are made. We're glad you still made good memories! We do hope to see you again soon for a much better experience. Many Thanks - Kimberley
All staff very helpful & polite
All staff very helpful & polite
My only down fall was the booking system, it allowed me to book for party of 7 for 1 lane then when arrived was told you were only allowed 6 on a lane which ment we was split up, this was the first time I’ve seen my family in 2yrs & thought it would be a nice bonding session with the kids but didn’t feel like that sadly.
17 de janeiro de 2026
Resposta da Tenpin - Swindon
Hi there,
We appreciate your kind words about our staff. We're sorry the booking system caused your family to be split up, especially after such a long time apart. Thank you for your feedback. Best wishes - Clare
Resposta da Tenpin - Swindon
Hi Liz,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
We enjoyed bowling but there seemed to…
We enjoyed bowling but there seemed to be a lack of bowling balls between all the lanes, especially ones for adults
10 de janeiro de 2026
Resposta da Tenpin - Swindon
Hi Abi
Thanks for taking the time to leave a 3* rating and review for Tenpin Swindon. We appreciate you letting us know about the bowling ball availability. We'll look into this to ensure there are enough options for all our bowlers in the future. Best wishes - Clare
Bowling great but got sick from pizza
My son and two friends met up at the alley and enjoyed the bowling. However, two of them shared a pizza and they both suffered sickness and diarrhoea that kept them off school the following day.
11 de janeiro de 2026
Resposta da Tenpin - Swindon
Hi Ian, thanks for leaving Tenpin Swindon a rating and review. We appreciate you letting us know about your son's experience. We're sorry to hear that you son was unwell. Food safety is a top priority for us, please send us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Swindon' and include the details so that we can look into this further. We hope to have an opportunity to welcome you back in the future. Best wishes - Rosie
Resposta da Tenpin - Swindon
Hello there, thank you for taking your time to leave us a excellent 5* review for our Tenpin in Swindon. We are really pleased to hear that you had an excellent time with us and found our staff helpful. We do hope to see you again soon. Many Thanks - Kimberley
The facilities are up to standard
The facilities are up to standard, very organised staff, always there to help.
1 de janeiro de 2026
Resposta da Tenpin - Swindon
Hi there,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such great time whilst on your recent visit to us. It's great to hear you found the staff well organised and happy to help. We look forward to welcoming you back again very soon! Best wishes- Steph
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