What started as a small garden fence project has escalated into a major garden make over. Four deliveries of materials later, and the service just gets better and better. Timber quality was excellen... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service, Pontypool branch closed at 12pm & no deliveries till New Year but they used small lorry & delivered ton of sand & this was in driver's own time! Also helped double-bag sand & carr... Ver mais
A empresa respondeu
5stars Delivered promptly as soon as the stocks in store arrived. Just waiting for the screws to arrived in store & will just pick it from there once store notify me. Delivery man is very h... Ver mais
A empresa respondeu
Shocking Customer service and overall experience. Charged me £40 more than on invoice. Had to claim back. 4 weeks after taking payment still no delivery, told that it would be delivered Friday, now... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de madeira
- Loja de Materiais de Construção
- Fornecedor de Materiais de Construção
- Loja "Faça Você Mesmo"
- Loja de artigos para paisagismo
- Comércio de ferramentas
Escrito pela empresa
Terry Howell is one of the largest independent builders' merchants in South Wales, providing a continual service to the fencing, timber and building industry for over 60 years.
Informações de contato
Maesglas Retail Park, Port Road, NP20 2NS, Newport, Reino Unido
- 01633246000
- contact@terryhowell.co.uk
- www.terryhowell.co.uk
4,1
Muito Bom
132 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good product at a competitive…
Good product at a competitive price.Driver was very helpful in putting materials in garage .
12 de julho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Martyn, Thank you so much for your great feedback! We're glad you had such a great experience!
Would like to say thank you for…
Would like to say thank you for delivering my order and keeping me updated throughout, the wood was great quality and delivery people were very helpful unloading the wood. Thank you and will definatly be ordering from you again and recommending to others.
7 de julho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Ray,
Thank you! We appreciate the great feedback from you and are glad you had a great experience!
Thank you for the recommendation and customer loyalty!
Easy to order
Easy to order, quick delivery and really helpful deliver driver, will definitely be ordering again thank you!
7 de julho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Matt, thank you very much for the great feedback, we're glad you had such a great experience with us!
Ordered on line delivery was very quick…
Ordered on line delivery was very quick and the delivery men were very helpful and pleasant and put it out the back for me. When I also go to the yard they always go above and beyond can't praise them enough Newport South Wales 💯💯💯💯
6 de julho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Debra, thank you very much for the great feedback! We appreciate your customer loyalty and are glad you've had such a good experience!
Very good service
Placed my order online really easy to do delivered when they said it would be and a very helpful driver who put the timber safe as I wasnt in when it was delivered
6 de julho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Gareth, thank you very much for the great feedback, we're glad you had good experience!
Resposta da Terry Howell Timber & Builders Merchants
Hi Si, thank you very much for your great feedback and customer loyalty!
brill price quick delivery staff…
brill price quick delivery staff friendly and helpful and a local business
27 de junho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Chris, Thank you very much for your kind feedback, we're glad you had such a good experience!
Fantastic service yet again
Fantastic service yet again. Best prices around. Delivery always spot on.
26 de junho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Bart, thank you for your customer loyalty band great feedback, we appreciate it!
Excellent service
Excellent service, driver extremely polite and accommodating on where we needed the delivery placed.
21 de junho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Amanda,
Thank you very much for your kind feedback, we're glad you had a great experience!
Excellent service thanks
21 de junho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Martin, thank you very much for your kind feedback, we appreciate it!
Quality products, excellent service
Had a delivery of Fencing material and slabs. Superb service and quality products. Driver very helpful. Kym
7 de junho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Kym,
Thank you very much for your great feedback!
We're glad you had such a good experience!
Great Experience, Value and Product
We completed a decking project this week and after searching a few local companies, Terry Howell stood out as having a lot of good feedback. Their website was really easy to use, had an email confirmation of my delivery date the next day and the driver was great on delivery. All in all, great service and fantastic product ... much better value than the big DIYers. Thanks Terry Howell
5 de junho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Luke,
Thank you for choosing Terry Howells and giving us such amazing feedback!
We're glad your experience was a good one and appreciate the recommendation!
Good reliable service. Very competitive prices.
Had some fencing timber delivered and the delivery driver was awesome. Really friendly and helpful.
In fact the service from ordering to delivery was second to none. We’ll definitely be ordering from Terry Howells again.
4 de junho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Mary,
Thank you very much for your brilliant feedback, we're glad you had such a great experience and for your customer loyalty!
Always a very good service
Always a very good service, ordering easy, delivery personnel are very helpful, everything completed properly
1 de junho de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Derek, thank you very much for your feedback! We're glad you had a good experience!
Resposta da Terry Howell Timber & Builders Merchants
Hi Leonard, thank you for the great feedback, we're glad your experience went so smoothly!
Great service all round
A very competitive price for the goods ordered (large ply and mdf sheets) - order processed and delivery agreed within a few days.
Delivered when they said with a courtesy call 10 mins before arrival, and kindly off-loaded all items into my shed for my wife as I was at work.
Would definitely use again.
24 de maio de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Roger, thank you very much for your kind review! We're glad you had such a great experience and are happy that you will return!
Fantastic from start to finish!
Absolutely amazing service from ordering online, contacting on Facebook messenger and the delivery was fantastic! Delivered on time and placed as closed to my house as possible (driver even asked people to move their cars). Can’t fault the products nor service we have received! 5* Terry Howells!! I’ll be back with another order this week!
24 de maio de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Kieran,
Thank you very much for this fantastic review! We appreciate your feedback and customer loyalty!
Great service...easy to order and gave…
Great service...easy to order and gave have updates on delivery...perfect
21 de maio de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Melanie, thank you very much for your great feedback, we truly appreciate it!
I needed some bags of building sand…
I needed 6 bags of building sand and couldn't find any in the usual 'big stores', so thought I'd try a local merchant. I'm very glad I did. They had what i needed. Easy to order and pay online. Notified when ready for collection. Helpful friendly staff, who loaded the bags into my car. (And a great price) Will use again.
21 de maio de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Hi Martyn,
Thank you very much for the fantastic feedback! We're glad you had such a great experience and are happy that you will return to Terry Howell!
5stars with Excellent Customer Service
5stars
Delivered promptly as soon as the stocks in store arrived. Just waiting for the screws to arrived in store & will just pick it from there once store notify me.
Delivery man is very helpful.
Communication is very prompt. Endeavour to reach out to our queries.
Definitely will order again.
Terry Howell keep up your excellent customer service. More power to your company!
19 de maio de 2021
Avaliação não solicitada
Resposta da Terry Howell Timber & Builders Merchants
Thank you very much for your amazing feedback!
We're glad you had such a great experience with us and are thankful for your customer loyalty!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.