Always easy website to navigate. Choice of golf shoe made easier by reviews. Efficient checkout process.
A empresa respondeu
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Veja o que dizem as avaliações
Buyer beware. They advertise low prices, then abruptly cancel your order without warning because they don't want to honor the price they used to grab your attention. Don't buy from this company. They'... Ver mais
A empresa respondeu
I ordered some close out shorts and other than the fact that I want more in other colors but aren’t available but all else was fantastic. Great communication throughout, great turnaround (had my order... Ver mais
A empresa respondeu
Great place to get golf attire, equipment and accessories. Wide selection and best prices I have found online. I also frequently shop at The Sportsman’s Guide website so this great product variety was... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Calçados
- também em
- Loja de Roupas
Informação fornecida por fontes externas variadas
TGW.com - The Golf Warehouse - golf clubs, drivers, irons, golf balls,golf bags, golf shoes, golf apparel, and golf equipment - Largest Selection of Golf Items Online
Informações de contato
Estados Unidos
- www.tgw.com
3,2
Bom
541 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ordered clothes
I ordered clothes. You sent me a child's shoe. I asked for a refund and have yet to receive.
5 de março de 2026
Avaliação não solicitada
Resposta da TGW
We are incredibly sorry for this frustrating mix-up and the delay in getting your money back. Sending a child's shoe instead of the clothing you ordered is a major oversight on our part, and you shouldn't have to wait to be reimbursed for our mistake.
We want to track this down and fix it for you immediately. Because we cannot see your account details directly through this review, could you please send it to us via email at reviews@tgw.pure.cloud?
Thank you for your patience, and we are truly sorry for the hassle.
Great customer experience super fast…
Great customer experience super fast shipping awesome people to deal with will highly buy from angain and excellent customer service.
24 de maio de 2026
Avaliação não solicitada
Resposta da TGW
Thank you so much for the awesome review! We are absolutely thrilled to hear that you had such a great experience with our customer service team and that your order arrived super fast.
Our team works hard to make every interaction seamless, so hearing that they were awesome to deal with means the world to us.
We truly appreciate your support and can't wait to help you out again on your next order!
I always shop TGW for all my golf…
I always shop TGW for all my golf needs. Fast shipping, great prices and great customer service!
9 de março de 2026
Avaliação não solicitada
Resposta da TGW
Thank you so much for being such a loyal part of the TGW family! We love being your go-to shop for all things golf. Knowing that we consistently deliver on fast shipping, great prices, and excellent service is exactly what we love to hear.
We truly appreciate your continued business and look forward to keeping you geared up for many more rounds to come!
Don’t expect them on the date that they say!
I’ve bought 2 clubs from you over the last year and a half for close to $800 and both clubs showed up past when you said I could get them. The clubs are great but your ability to deliver when you say you will is absolutely awful. I recently found out I can but the same clubs at Dicks sporting goods locally for the same exact price and they have them in stock. I will not be buying from you guys as you are unable to deliver a product when you say you will. I had golf plans both time and I bought the clubs because I could have them delivered before my trips and they never showed up both times. There seems to be a pattern, there was alway an excuse, and always late.
3 de março de 2026
Avaliação não solicitada
Resposta da TGW
We messed up, and you’re entirely right to be mad. Missing a deadline once is a fluke, but doing it to you twice especially right before a golf trip you planned around is a pattern we can't defend.
Honestly, we don't blame you for going somewhere else this time. If you need a club for a trip and can't trust us to get it to you on time, walking into a store and buying it off the rack is the smartest move.
We're passing this straight to our shipping team to figure out why our delivery estimates are missing the mark so badly.
We hate that we let down a loyal customer who spent real money with us, and we'd genuinely love the chance to earn your business back in the future when we get our logistics straightened out.
Great products and service
Great products and service. Fast shipping.
4 de maio de 2026
Avaliação não solicitada
Resposta da TGW
Thank you so much for the five-star review! We are thrilled to hear that you had such a great experience with our products, customer service, and shipping speed. Getting you top-tier gear without the wait is exactly what we aim for.
We truly appreciate your business and look forward to helping you gear up for your next order!
Resposta da TGW
We are happy to hear that you had a great experience. It is wonderful to know that your order was fast, easy, and exactly as advertised, as this is the seamless experience we strive to provide every customer.
New Sun Mountain golf bag
Order a new Sun Mountain golf bag, it was a good price, arrived on time and in perfect condition. It was a sturdy box. The bag is exactly as advertised and is holding up great. I would call it a mid-large bag with plenty of basic compartments for needed items.
1 de maio de 2026
Avaliação não solicitada
Resposta da TGW
Thank you so much for the detailed review! We are thrilled to hear that your new Sun Mountain golf bag arrived on time, in perfect condition, and exactly as advertised. We take great care to use sturdy packaging so your premium gear is fully protected during transit.
It is awesome to hear that the bag is holding up great and providing the exact compartment space you need out on the course. We truly appreciate your business and look forward to helping you gear up for your next round!
Wrong product that was returned April…
Wrong product that was returned April 24th. Still no news about reimbursement. Order #k8140057
24 de abril de 2026
Avaliação não solicitada
Resposta da TGW
We are very sorry for the delay and the frustration regarding your refund. We have located your order #K8140057 and can confirm this has now been processed.
We have just sent a direct email to you with your refund confirmation. Please check your inbox (and spam folder just in case), and thank you for your patience while we got this squared away
Great golf site! TGW
TGW, always has really great products even their own brand. Just as good if not better than name brands. I wish they would bring back their 11.25 length shorts. I have every pair and every color but always could use more and it seems they’ve ran out of sizing and I haven’t seen any more new sizes in the last year. I purchased a lot of items from them and every item has exceeded my expectations. Thanks, and I will continue buying from you guys, always!
17 de maio de 2026
Avaliação não solicitada
Resposta da TGW
Thank you so much for being such a loyal part of the TGW family! We are thrilled to hear that our TGW-branded gear has exceeded your expectations and stands toe-to-toe with the major name brands. Our team pours a lot of effort into making sure our own line delivers top-tier quality and value.
We also hear you loud and clear on the 11.25-inch length shorts! We apologize that we’ve been out of your size over the past year.
Feedback like yours is exactly how our product development team decides what to restock or redesign, so we are passing your request directly to our apparel buyers.
Thank you again for your incredible support, and we look forward to keeping you geared up for years to come!
A Bit Disappointed.
I've ordered quite a few things from TGW, and I've been happy w/their products and service, but I was a bit disappointed this time. I ordered a Cobra DS Adapt X driver and 3 wood in early April. I received the 3 wood in 3 days, but didn't get the driver. After 10 days, and not hearing anything from TGW, I sent an email to their customer service department. They responded 2 days later, basically telling me what I already knew, it was still "in processing", and they'd sent me an update as soon as anything changed. A week later, I still hadn't gotten a update, so I contacted them again. I was told it was being shipped from the manufacturer and they'd reach out to Cobra for an update. Three weeks after I placed the order, still nothing; no updates. Followed up again and I was told it takes up to 3 weeks to get items from the manufacturer. Funny...that wasn't mentioned when I placed my order. After a month of waiting, TGW sent me an update saying Cobra wasn't making the club anymore, and none were available. TGW refunded my money and gave me a $30 store credit for the inconvenience. Again a bit disappointed. It would have been nice to get regular updates on the status of my order from TGW CS, but I had to reach out in order to get status updates. Ended up ordering the driver from Carl's Golfland. Got it $20 cheaper and it was on my doorstep in 2 days.
14 de abril de 2026
Avaliação não solicitada
Resposta da TGW
Thank you for your long-standing loyalty to TGW, and we are deeply sorry for letting you down on this order. You are right to be disappointed. Waiting a month for a driver only to find out the item was discontinued is a completely unacceptable experience.
While we are glad our team issued a refund and a $30 credit, we know that doesn't fully make up for the lack of proactive communication or the friction you experienced.
Drop-ship items from manufacturers can occasionally cause inventory visibility delays, but that is our problem to solve.
We are using your detailed feedback to tighten our inventory loops with Cobra and improve how our customer service team proactively flags delayed orders. We hope we can earn back your trust in future rounds.
Great price and selection
Great price and selection. Well packed and fast shipping.
13 de maio de 2026
Avaliação não solicitada
Resposta da TGW
Thank you so much for the five-star review! We are thrilled to hear that you found exactly what you needed at a great price and that our fulfillment team got it packed securely and shipped out to you quickly. Keeping your gear safe and getting it to your door fast is always our priority.
We truly appreciate your business and look forward to helping you with your next order!
My PING Experience
My order was prepared and built to my specific specifications. I am new to PING products, and I happy with my golf equipment.
15 de abril de 2026
Avaliação não solicitada
Resposta da TGW
Thank you so much for the five-star review! Welcome to the PING family; we are thrilled to hear that your first experience with their equipment is off to a great start.
Custom orders require a high level of precision, and our team takes great pride in building gear exactly to our customers' specific specifications.
We appreciate your business and hope your new custom setup brings you plenty of great rounds out on the course this season!
Resposta da TGW
Thank you for the review! We are thrilled to hear that you are happy with your new shoes and that you got them at a great price. Delivering top-tier gear at an excellent value is exactly what we aim for.
We truly appreciate your business and hope those shoes treat you well on the course!
Great place to get golf attire and equipment. Wide selection and fast shipping.
Great place to get golf attire, equipment and accessories. Wide selection and best prices I have found online. I also frequently shop at The Sportsman’s Guide website so this great product variety was no surprise. Excellent customer service and very quick shipping. Thanks Again.
15 de maio de 2026
Avaliação não solicitada
Resposta da TGW
Thank you so much for the fantastic review! We love hearing from our crossover shoppers, and it’s wonderful to know that the selection, pricing, and speed you’ve come to expect from Sportsman’s Guide carried right over to your golf experience with us.
We are fully committed to keeping our prices low and our shipping fast across all of our brands. Thank you for being such a loyal part of our customer family, and we look forward to helping you with your next order!
On time and good price
On time and good price. Shipping $ was a bit high.
20 de abril de 2026
Avaliação não solicitada
Resposta da TGW
Thank you so much for the feedback! We are glad to hear that your order arrived on time and that you were happy with the pricing of your gear. We always strive to keep our product prices as competitive as possible.
We hear you on the shipping costs. We work closely with our carriers to keep those rates as low as we can, and we appreciate your honest input, as it helps us evaluate our options moving forward. Thank you for your business, and we hope to see you again soon!
Order was wrong sent two pullovers same…
Order was wrong sent two pullovers same color had to sent one back to get the color I originally ordered. Sent back the wrong pullover and had to make several phone calls and a few weeks to get the order right
6 de abril de 2026
Avaliação não solicitada
Resposta da TGW
We are truly sorry for the hassle and the delay in getting your order corrected. We know how frustrating it is to receive the wrong item, but having the exchange process take so long as well is completely unacceptable. This is definitely not the smooth experience we aim to provide.
We would be happy to review this specific case internally to see where the communication broke down and why the replacement took so long to ship out. Please reach out to us at reviews@tgw.pure.cloud.
We appreciate your patience in sticking with us until it was resolved, and we will use your feedback to ensure our exchange process is much faster moving forward.
Resposta da TGW
Thank you so much for the five-star review! We are thrilled to hear that you experienced quick shipping and great service. Getting your gear to you fast and ensuring a smooth experience is always our top priority.
We truly appreciate your business and look forward to helping you with your next order!
Great service
Great service. Received quickly and exactly want I wanted.
23 de abril de 2026
Avaliação não solicitada
Resposta da TGW
Thank you so much for the five-star feedback! We are thrilled to hear that your order arrived quickly and was exactly what you were looking for.
We take great pride in making sure our product descriptions are accurate and our shipping is fast, so it’s wonderful to know we hit the mark for you.
We appreciate your business and look forward to your next order!
APO SHIPPING, please.
I have always shopped TGW for all things golf, and I am loving my shoes. Unfortunately TGW no longer ships to APO addresses so I will have to find another place to shop. If TGW resumes APO shipments , I’ll be back while I am stationed in Europe.
18 de abril de 2026
Avaliação não solicitada
Resposta da TGW
Thank you so much for your longtime loyalty and for your service! We are thrilled to hear you are loving your new shoes, but we truly regret that we can’t currently get our gear to you while you are stationed in Europe.
Please know that we value our military customers immensely, and we are actively working on getting APO shipping options added back to our service.
We hope to have this resolved soon so we can welcome you back as a customer. Stay safe, and we look forward to serving you again in the future!
Unaxseptable way to do busness
Ordered a Driver, it arrived,wrong shaft, they sent a return address for shimpent.Heard nothing,emailed,they said club just arrived in the warehouse,4/14 and 3/5 days a credit will be applied. Two weeks later no information,emailed ,they said only a head cover was shipped.Various emails, they said I should put in a claim with Fedex , I did, Fedex said I wasn't the shipper,so I couldn't make a claim.Emailed TGW with the info. and asked them to put i a claim...Again after numerous emails, still no responce.
My hands are tied, which way do I turn?????
11 de maio de 2026
Avaliação não solicitada
Resposta da TGW
We are really sorry to hear about your experience. We understand how incredibly frustrating it is to be caught in a cycle of conflicting information regarding your return and carrier claims.
This is not the level of service or accountability we strive to provide, and we apologize for the lack of a clear path to resolution.
We want to step in and fix this immediately. Please reach out to us at reviews@tgw.pure.cloud with your order number and any claim details you have from the carrier.
We will personally take over the investigation into your return and ensure a final resolution is reached without you having to navigate any further hurdles.
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