The Outpost Avaliações 

1.898
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought some lizardy looking models for my husband from our daughter for father's day. I found what I was looking for at a decent price, with fast postage at a reasonable cost. The item arrived on time... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'm very pleased with the service I received from the Outpost. I received regular updates on my pre ordered item and received an email when it became available. Postage updates were very handy as it m... Ver mais

Avaliado com 5 de um total de 5 estrelas

Signed up for the interest list, on the day of release where everyone else was scrambling for stock all over the country the Outpost just generated an order on my account. All i had to do was pay befo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Been after Paragon of Faith since it's release, but to no avail. That was until Outpost emailed me directly to inform me they got a new one is stock. One transaction later my latest Adepta Sororitas b... Ver mais

Detalhes da empresa

  1. Loja de miniaturas
  2. Casa de apostas
  3. Loja de Hobbies
  4. Loja de Jogos
  5. Loja de maquetes
  6. Loja de Materiais Artísticos

Escrito pela empresa

The #1 Miniatures Shop as rated on Trustpilot! **Independent friendly local gaming store!** **Great discount on products!** **FREE shipping available!** **Tracked UK delivery as standard!** **Same day dispatch on in-stock orders! (placed before cut-off)** **Live stock levels and stock allocated to your orders for peace of mind!** **Excellent customer service by phone, email or in person!** **Honest advice when you have a decision to make!** **Thousands of products stocked from the best manufacturers!** **No quibble refund/return policy**


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.898)

75 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Swift delivery and good service

Really good ordering process, package was delivered swiftly on the day of the main release for the preorder

Pre ordered emperors children box, and the box was delivered on the Saturday.

12 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great shop

Great shop,never had any problems,customer service is good as are the prices.

10 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Re-load Experience

Had a great experience using the Re-load trade in scheme. Had a fair bit of so emailed them a list along with conditions and followed up with photographs. A price for part cash and part trade was agreed on the basis of the items being in the condition I had said , and due to the number of items a collection was arranged. Outpost pointed out that they wouldn’t try haggle me down at the point of collection as long as everything was as I had said.

Chris from Outpost came down on the agreed day and checked everything was good which it was , and then arranged the bank transfer and credit note voucher straight away before leaving and this was quickly done. I didn’t have to pack anything as he’d brought packing boxes and material and it was soon all boxed up and loaded into his car. I appreciated that he’d actually come down on his day off to get the trade in finalised as quick as possible.

Would recommend , I felt the prices quoted were very fair.

22 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Arrived in good time but book had…

Arrived in good time but book had several dings and dents in the hardback, the packaging looked pristine though and was well padded with bubble wrap so can only assume it was sent out in this condition which is disappointing as a collector i would have listed this books condition as second best.

17 de fevereiro de 2025
Avaliação não solicitada
logotipo da The Outpost

Resposta da The Outpost

Hey! I've asked for a member of the team to reach out to you :)

Avaliado com 5 de um total de 5 estrelas

I placed my order in November...

I placed my order in November, and although my order was delayed from arriving for Christmas, and a subsequent Birthday in early January, The Outpost still warrants a five-star rating due to communication level and the knowledge that the delays were not of The Outposts doing. I received an order update weekly, and sometimes bi-weekly, each time including the option to request a full refund. I am always more likely to stick with a company that keeps me updated without the need to chase. I would recommend The Outpost to anyone who asked. The quality of the product that I eventually received was exemplary and my Father is over the moon with them.

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Consistent good customer service

I have used The Outpost a lot recently and their service is excellent. One recent incident involved an order I made for an out of stock item,The Outpost kept me informed of the supply info then, when it came to light that the item had been discontinued,offered me a store credit or refund. I took the credit, ordered an item and received it within 2 days. Excellent customer service.

31 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer-first experience

Frequent updates about the status of my order and the situation with stock, even offering to refund items that were taking longer than expected to come from suppliers so they could send out the rest of the order to me. The items themselves came with zero damage, and in great time from agreement of dispatch. The fact they contacted me about the delays rather than the other way around was a really nice surprise.

16 de janeiro de 2025
Avaliação não solicitada

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