The Amazon Appeal Avaliações 

60
•
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Don't trust them, they're stealing our money. Nie ufajcie im, kradną nasze pieniądze. I've been through hell, I've lost my savings. Przechodziłem przez piekło, straciłem moje oszczędności. They hel... Ver mais

Avaliado com 1 de um total de 5 estrelas

Very disappointed will not recommend. poor communications never available to talk . Gave appeal after taking $832 which was not effective at all and wanted me to resend it again and again saying its... Ver mais

Avaliado com 1 de um total de 5 estrelas

Untrusted company the amazon appeal com I have paid for Premium Package - Copyright, Inauthentic, or IP × 1 $979.00 to get Amazon account reinstated. They promise to get reinstated or money ba... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I first contacted the company on Feb 22nd. I was first asked send a sketchy email to the CEO's office. It took about 45 days to submit an appeal letter. However, I believe it was too late. My acco... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Jurídicos e Governamentais

Informação fornecida por fontes externas variadas

The Amazon Appeal is the leading appeal service for Amazon Sellers. We have helped hundreds of sellers get their accounts reinstated on Amazon.com. We have been selling online for over 14 years! We know what we are doing!


Informações de contato

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

60 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,4

Todas as avaliações

(60)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Ethan is awesome

Ethan is awesome! I had an inauthentic item complaint and I was seriously freaking out. I explained the situation to him and within 2 hours he had drafted a Plan of Action for me.

I submitted it and within 10 days I got my account back! I wish I knew about him earlier!

11 de maio de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Repeatedly lied to me and stopped responding to emails/calls…

I spent over a month trying to get Ethan to complete my appeal. During that time, he has dodged my attempts to get the service completed during 4 live chats, 6 emails, and then lied to me over the phone on four different occasions. He actually asked me to text him my email address because he had my appeal ready to go and lost my email address. Each time, it has ended in no response. I truly tried to work with him, gave him the benefit of the doubt that something crazy could have occurred each time there was an excuse. I ended this my issuing a claim with Paypal.

4 de maio de 2017
Avaliação não solicitada
logotipo da The Amazon Appeal

Resposta da The Amazon Appeal

Ivory,

I do apologize about your negative experience. I have processed a refund on my end. I am sorry about the miscommunication. I did drop the ball here and I thank you for your honest feedback. I will do better!

Avaliado com 1 de um total de 5 estrelas

I already have more than 35 days …

I already have more than 35 days waiting for the appeal letter. Now Ethan dont answer my calls and email. Im tired to wait i already paid $949.99 and I have not received anything yet.
I requested my refund, Ethan dont answer Call or email. This is a Scam Company.

28 de abril de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lack of communication and no review delivered - Had to PayPal dispute

Placed my order on their site theamazonappeal.com and have had no detailed communication from Ethan. I have been emailing him, but no detailed responses from him. Twice Ethan has said the email will be sent the next day, but the next day comes and still no email. On the latest email Ethan tried to say the email had been sent, but it has not. When I asked him to verify the email address, he has not come back to me, and this is where we are at now.

It looks like the website has since changed domain.

Overall, not the service I was expecting, and has made a stressful time even worse. Would recommend proceeding with caution here.

28 de abril de 2017
Avaliação não solicitada
logotipo da The Amazon Appeal

Resposta da The Amazon Appeal

Adam,

I apologize about the lack of communication and delay in responses. I take full accountability here and I wish you the best of luck. I do appreciate the feedback. It is honest and straight to the point, however it is not a true reflection of who we are. But it is your honest account. I will do better.

Avaliado com 1 de um total de 5 estrelas

Can't recommend it to anyone at this time!

I first contacted the company on Feb 22nd. I was first asked send a sketchy email to the CEO's office. It took about 45 days to submit an appeal letter. However, I believe it was too late. My account is now completely banned due to lack professionalism and communication.

I was misinformed frequently and almost promises for no due dates were kept.

Can't recommend this service to anyone!

27 de abril de 2017
Avaliação não solicitada
logotipo da The Amazon Appeal

Resposta da The Amazon Appeal

Isa,

Thank you for your feedback. As we discussed your situation was not good to begin with and you had also purchased the wrong package. I did do my best to assist you and I am sorry that it did not work out in your favor.

Avaliado com 5 de um total de 5 estrelas

Back Up and Running!

Took a couple of revised Action Plan attempts and overall time took about 2 weeks until reinstated. During the process Ethan was very attentive and answered or returned calls promptly. Was very discouraged trying to handle on my own. Happy that I decided to contact company for help. Would do it again....but hopefully won't have too!! Thanks!

25 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

they are very nice

They are so nice. I ask some question about complanit. They answer and help me to resolve it. easy and great service.

24 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing! Ethan was really available, constantly patient and always ready to answer questions no matter how silly they might be/seem.

21 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

We had a great initial phone call, once the plan of attack was put in place I was up and running in 2-3 days!

Thanks for the help!

20 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazon maestro!

Ethan knows the gig very well, gives you the right advice, very ethical , checks your account throughly before taking up your issue. Very prompt and accurate plan which reinstated my account in a couple of minutes!

18 de março de 2017
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Got the job done!

I will start by saying that The Amazon Appeal got my Amazon selling privileges reinstated within 11 days from start to finish. My only complaint is that it took much longer than the website promised to have the appeal delivered to me and when your account is inactive every minute is money wasted. However, after three appeal revision letters I was reinstated. With the money back guarantee I would definitely recommend! Thanks!

18 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Extremely helpful and knowledgeable

Ethan was great. He reached out to us quickly which was a HUGE deal given that when you have an issue with Amazon, you want to take care of it right away. We scheduled a call to go over the situation and he helped us with our appeal that day. Thankfully, the appeal went over well and we were able to have our storefront reinstated the next day! I would definitely recommend them if you are in a bind with Amazon.

20 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent appeal writer

Ethan is a very good appeal writer. He got me reinstated in the first try. He added me on skype and remained in close contact with me during this difficult period.

19 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality help

Ethan was so helpfull , He took his time to help me with fixing my account . He is so detail oriented and I don't know how I would have fixed my account with out him .

6 de fevereiro de 2017
Avaliação não solicitada
logotipo da The Amazon Appeal

Resposta da The Amazon Appeal

Thanks! I really appreciate that! It was a pleasure!

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