Outstanding! I contacted customer service to purchase a pipe this shop has, Customer support, and specifically Curtis, was fast to reply, catered to my every need, answered all my questions and gave m... Ver mais
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Veja o que dizem as avaliações
Charged me 24.45 in their shop for pipe tobacco thats only listed at 22.90 on their own website. When i went back to query was told its cheaper online as have to be competitive. And the boss has told... Ver mais
A empresa respondeu
I've been ordering pipes and tobacco for quite sometime from the backy shop. I thought it only right that I made a positive review. Whenever, I've made an online purchase it's been simple and straig... Ver mais
A empresa respondeu
I Ordered cigars, tobacco, papers etc late on Friday 08/03/24 evening and it arrived on Sunday 10/03/24 to my pleasent surprise. Always prompt delivery (via Royal Mail) with this company (Black Sw... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Rolling Tobacco, Pipe Tobaccos, Cuban Cigars, Pipes, Pipe Repairs Snuff, Lighters, Briar Pipes, Zippos, Cigar/Cigarette cases Ashtrays, Humidors, Cigar cutters and all smoking accessories available in our on-line shop, based in the UK, will ship worldwide
Informações de contato
12 Bar Street, YO11 2HT, Scarborough, Reino Unido
- 01723500955
- sales@thebackyshop.co.uk
- www.thebackyshop.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
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I've had the pleasure of dealing with…
I've had the pleasure of dealing with Black Swan Shoppe for one of their very rare Peterson pipes and Curtis and Josh were extremely professional, respectful and gracious through the entire process. Not only did they respond promptly, they conveyed a clear level of integrity that is not often seen in businesses nowadays. I highly recommend this shop for not only the amazing products they offer for sale but even more importantly because of the people working there.

Resposta da Black Swan Shoppe LTD
Was searching the net for reasonable prices
I ordered from this company for the first time yesterday and my cigars arrived today. Very reasonable prices and very well packaged, fast delivery. I will be ordering from here more regular from now on. Thanks

Resposta da Black Swan Shoppe LTD
Another great experience with Black Swan Shoppe
Another great experience with Black Swan. Curtis was very helpful, sending me photographs of individual pipes to aid my selection. Items arrived safely the next day, well packed and secure.
I have never had anything other than a positive experience with 'The backy shop', and would highly recommend them.

Resposta da Black Swan Shoppe LTD

Resposta da Black Swan Shoppe LTD
Consistent Quality products, and delivery.
I have used Black Swan for my rolling tobacco for many years, and I can honestly say they have never failed to deliver exactly what I ordered, and within the time scale they claim. Top Shop!!

Resposta da Black Swan Shoppe LTD
A real traditional tobacconist with…
A real traditional tobacconist with friendly and helpful staff - it has a large range of cigars and tobacco and unlike other cigar stores who claim to be the cheapest by way of “price match” this shop actually is the cheapest! I highly recommend this company

Resposta da Black Swan Shoppe LTD
excellent
Excellent service fast delivery. Great selection of products

Resposta da Black Swan Shoppe LTD
Brilliant service.
I've been a customer for several years now.
Customer service is consistently excellent.
Can't recommend them highly enough. 5*+

Resposta da Black Swan Shoppe LTD
Placed first order with this company
Placed first order with this company, arrived following day, very helpful and great service.will definitely be ordering with them in the future

Resposta da Black Swan Shoppe LTD
Best shop for all tabacco needs
Best shop for all tabacco needs. Fast dispatch and easy to use website.

Resposta da Black Swan Shoppe LTD
I can't imagine a better service...
I can't imagine a better service! Friendly and down to earth staff and SUPER fast delivery. I ordered late in the afternoon and my package was there by noon the next day. Wow! Definitely recommended.

Resposta da Black Swan Shoppe LTD
So helpful, one of the best in the business
The guys at the Black Swan are amazing. Always doing their best to help. All lose/bulk tobaccos are as fresh as can be and always a fair price.

Resposta da Black Swan Shoppe LTD
Excellent service
Excellent service. Following the delivery of a recent order I noticed a few days later that the wrong variety had been delivered (the first time ever)
I contacted them and within no time they agreed to swap them. I received the product the following day complete with a prepaid label for the return. Outstanding !
Their prices are also very competitive.

Resposta da Black Swan Shoppe LTD
Excellent Service!
I order my tobacco from this company. They are fantastic, have never let me down, great prices, service, packaging and speedy as well! I recommend them to everyone.

Resposta da Black Swan Shoppe LTD
I found this site and have never needed…
I found this site and have never needed to look for another 100% excellent service great people and will and would recommend them to anyone looking for quality products and sales

Resposta da Black Swan Shoppe LTD
Great Service
Ordered a box of Joya de Nicaragua Cuatro Cinco Petite Corona in the afternoon of 05/08/2022 and Black Swan pricing in the UK was the most competitive. Didn't require next day delivery so pleasantly surprised they arrived by Royal Mail the next afternoon! Thank you Black Swan Shoppe Team.

Resposta da Black Swan Shoppe LTD
I’ve had many orders now over a good…
I’ve had many orders now over a good couple of years and can say this is the best shop for delivering the goods. Excellent

Resposta da Black Swan Shoppe LTD
Bought a Leather cigarette case …
Bought a Leather cigarette case which was great , had it about 2 months then left on a bench up local Cemetery so ordered another about 2 pm and received new one next morning ! wish all deliveries were that quick Thanks ps my Son went to cemetery next day and found my original one so i now have two

Resposta da Black Swan Shoppe LTD
Absolutely fabulous
Excellent device , good choice, knowledgeable staff, swift delivery. Just like shopping in the old days, great experience. Will definitely shop with you again 😀😀😀
Won't buy again awful product
Not so great service or product, I paid extra for next day delivery and didn't get it for 4/5 days later, most of all the product was no good for me, my backwoods was far to dry, leaf wrapped not the sizes they should be and couldn't unrol like you should be able to with most, my whole pack was dried out not happy I wasted £20 on dry old crappy cigars with less that was too short, child unroll and had holes in them all the worst I have ever come across If you use backwoods to roll up with I would avoid this company otherwise you'll waste a whole pack, ive been using backwood for sometime and my usual buyer I just got more from now they in stock and haven't had no issues like I did with the ones I had from here, I haven't had a whole pack be no good on me ever, until now with this company, I have ever only had 1 or 2 be bad no and again, it's expected but a whole back, never! Just for the record i am a registered medicinal cannabis patient and I use backwoods to roll it up in so I know what to expect, they practically unwrap with ease and are quite large leaf and easy to roll back up, I have experience with this and this pack was not as expected I wasted the whole pack due to holes all over the leaf and not being large enough to use for some reason they was all small with holes and tough to get off, due to this and not getting rhe next day I won't be ordering again and if you medicate the way I do then I wouldn't touch this company for backwoods.
Terrible goods after fuss with delivery.

Resposta da Black Swan Shoppe LTD
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