Outstanding! I contacted customer service to purchase a pipe this shop has, Customer support, and specifically Curtis, was fast to reply, catered to my every need, answered all my questions and gave m... Ver mais
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Veja o que dizem as avaliações
Charged me 24.45 in their shop for pipe tobacco thats only listed at 22.90 on their own website. When i went back to query was told its cheaper online as have to be competitive. And the boss has told... Ver mais
A empresa respondeu
I've been ordering pipes and tobacco for quite sometime from the backy shop. I thought it only right that I made a positive review. Whenever, I've made an online purchase it's been simple and straig... Ver mais
A empresa respondeu
I Ordered cigars, tobacco, papers etc late on Friday 08/03/24 evening and it arrived on Sunday 10/03/24 to my pleasent surprise. Always prompt delivery (via Royal Mail) with this company (Black Sw... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Rolling Tobacco, Pipe Tobaccos, Cuban Cigars, Pipes, Pipe Repairs Snuff, Lighters, Briar Pipes, Zippos, Cigar/Cigarette cases Ashtrays, Humidors, Cigar cutters and all smoking accessories available in our on-line shop, based in the UK, will ship worldwide
Informações de contato
12 Bar Street, YO11 2HT, Scarborough, Reino Unido
- 01723500955
- sales@thebackyshop.co.uk
- www.thebackyshop.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
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Best online cigar shop around
Best online cigar shop around. Website easy to get around, very informative and honest.
My orders all come over to Northern Ireland and I have yet to have anything arrive broken because of the care taken at the shop to protect my purchases.
Quick & Reliable
Fantastic service thank you! Ordered on the thursday morning was dispatched same day & received on Saturday morning (from yorkshire to london). Fairly priced & would defintely use again :)
Ordered a tobacco case very pleased…
Ordered a tobacco case very pleased fast delivery
After my order didn't turn up I emailed…
After my order didn't turn up I emailed the team and they sorted it all out within the week. I've bought lots off of Black Swan over the years and will continue to do so. Thanks.
Dear denizens of the Black Swan Shoppe,
Dear denizens of the Black Swan Shoppe,
I just wanted to say thank you for the ultra-fast delivery of my precious, precious Cohiba Esplendidos cigar which arrived this morning, almost twenty minutes before I ordered it. Very impressed huzzah!
I'm so glad I found your website, because not only do you know how to spell shoppe correctly, not only does your website inculcate in one a sense of 'fluffiness', no, you also sold me my Esplendidos for quite a sum cheaper than I've found elsewhere, so my thanks for that also.
Have five stars, you deserve them.

Resposta da Black Swan Shoppe LTD
Helpful and reliable
I have generally been satisfied and sometimes impressed over several years by the service, range and quality of products. My goto website for smoking products
Excellent service I have ordered my…
Excellent service I have ordered my husband's backy from this company for a few years now, he says it's top quality product and this week for some reason I was unable to get online to order so I phoned and my call was answered very quickly even in these bad times and the backy arrived next day Thank you so much
The best I've used for loose pipe tobacco.
A fast intuitive secure website. Most quality products, at very competitive prices. I've bought the same products (in my case loose pipe tobaccos and corncobs for trying new tobaccos ) from other companies, and the quality and service is definitely better with these guys. A real phone number for contact, decent posting times and options even during these strange pandemic times. Imo, can't go wrong by choosing them first.

Resposta da Black Swan Shoppe LTD
Great service
Great service, had a problem with an order and it was responded to in minutes and sorted in under 24 hours.
Superb service
This company provides EXCELLENT service. Whenever I have placed an order, I have received it within 48 hours. Very pleased as I am able to get hold of hard to find products.

Resposta da Black Swan Shoppe LTD
Excellent
Excellent. Efficient, fast service and superb quality items.
As a smoker of Menthol cigarettes...
As a smoker of Menthol cigarettes I was so please to find menthol filters that I could use to replace ordinary filters. Best ones to fit, I have found, are Wilsons of Sharrow Kingsize Menthol Filter. I have a bit of a hick up with my last delivery but it has worked out well ... This company is efficient, helpful and courteous.
Superb customer service and great products selection..
Always give credit where it's due so, beside a great selection, they're a great pleasure to deal with and have a top notch customer service. I highly recommend the Black Swan Shoppe, they really deserve all the returning customers they can get.

Resposta da Black Swan Shoppe LTD
Excellent prices and quick delivery
Discovered these guys during Lockdown Season 1 and supermarket delivery slots were harder to get than Glastonbury tickets. Excellent prices, quick delivery and a wide range of products. Would highly recommend.
Thoroughly recommend!
Have been ordering from them for 8 months since my brand of tobacco had disappeared from the major shops. Always prompt delivery and fresh goods. Highly recommend.
I highly recommend Black Swan
I highly recommend Black Swan, they have a great selection at competitive prices, I used them some years ago, this time I ordered a gift for someone but there was a delay with the delivery not the despatching, but they were quick to respond to my enquiry and sorted the issue, excellent service, will definitely use again.
Used these a couple of times now and…
Used these a couple of times now and looks like I'll be using them a lot more in the future. They post out asap and their customer service responds almost immediately to any queries. They also seem to be slightly cheaper than my local tobacconist and OK, I get you have to pay p'n'p but the choice and variety at Black Swan far exceeds what I can get elsewhere.
Definitely best retailer I’ve ever used…
Definitely best retailer I’ve ever used regardless of the product, always helpful and delivery spot on.

Resposta da Black Swan Shoppe LTD
Brilliant Customer Service and Fast…
Brilliant Customer Service and Fast Delivery.
Would highly recommend for all your baccy needs.

Resposta da Black Swan Shoppe LTD
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