Outstanding! I contacted customer service to purchase a pipe this shop has, Customer support, and specifically Curtis, was fast to reply, catered to my every need, answered all my questions and gave m... Ver mais
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Veja o que dizem as avaliações
Charged me 24.45 in their shop for pipe tobacco thats only listed at 22.90 on their own website. When i went back to query was told its cheaper online as have to be competitive. And the boss has told... Ver mais
A empresa respondeu
I've been ordering pipes and tobacco for quite sometime from the backy shop. I thought it only right that I made a positive review. Whenever, I've made an online purchase it's been simple and straig... Ver mais
A empresa respondeu
I Ordered cigars, tobacco, papers etc late on Friday 08/03/24 evening and it arrived on Sunday 10/03/24 to my pleasent surprise. Always prompt delivery (via Royal Mail) with this company (Black Sw... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Rolling Tobacco, Pipe Tobaccos, Cuban Cigars, Pipes, Pipe Repairs Snuff, Lighters, Briar Pipes, Zippos, Cigar/Cigarette cases Ashtrays, Humidors, Cigar cutters and all smoking accessories available in our on-line shop, based in the UK, will ship worldwide
Informações de contato
12 Bar Street, YO11 2HT, Scarborough, Reino Unido
- 01723500955
- sales@thebackyshop.co.uk
- www.thebackyshop.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
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Good service, product range and website.
Ordered off this store twice now and on both occasions I've received my order in timely fashion and all of the product purchased were correct and in good order.
Despite the lock down situation both of my orders seem to have gotten through in the space of time they normally would.
I've discovered tubing tobacco through this store and have now switched from regular rolling tobacco so will be back every month for 200g of Brookfield!
Outstanding in every way
This is my first order with Black Swan which I placed on 22nd May and received on 23rd May. The range of products is exceptional, are all of good quality at very reasonable prices. I purchased 'loose tobacco' and it is fresh and so different from pre-packed. I'm looking forward to my next order which will definitely not be my last. If you are deliberating as to whether to place an order, just do it!!! you will not be disappointed.
Excellent tobacconists
Excellent tobacconists, great range of everything the pipe smoker needs. Ordered on Saturday delivered first thing Monday morning.
Very good customer service
Very good customer service, fast delivery, would definitely use this company again and recommend.
Absolutely brilliant service
Absolutely brilliant service, I will be using again! Excellent communication. Thank you .
First order for me.
First order for me and just echoing really what the other reviews have said, I ordered late Thursday night and the parcel turned up this morning, great service, thank you!
I'll be back! :)
brilliant
just started to use this online shop as I cant go out to the supermarket at present.I am very pleased with service have made 2 orders and both have been delivered within 3 days will continue to use
Brilliant!
Brilliant!
Couldn't believe how quickly my order came in these lockdown days!
Competitive prices, good selection of stock and great customer service.
Highly recommended!
Excellent quick service
Excellent quick service. Well packaged. Good communications. Recommend to all.
Excellent
Ordered from them late Monday, received first thing Wednesday morning in Northern Ireland. Really excellent service in these difficult times.
I bought Mascotte Classic Cigarette…
I bought Mascotte Classic Cigarette Tubes. Mascotte Classic Cigarette Tubing Machine. And Lambert and Butler tobacco.
And it's just like smoking real cigs from a packet. But cheaper and far more convenient.
Really impressed
Really impressed! Four days between ordering and arrival despite all the current problems. Well done.
Excellent service
Excellent service; particularly in the current climate. Will most definitely use them again!
Genuine product
Genuine product, prompt & safe delivery and pleasant staff.
Great team
This shop is perfect wide range and amazing customer service
Thank you team
Brilliant service throughout the…
Brilliant service throughout the Coronavirus crisis. They supply my tobacco which isn’t easily accessible locally to me. The order process is simple and despatch is exceptionally quick considering the current situation. I have placed two orders so far, the most recent being yesterday and have already received the despatch notice. Brilliant.

Resposta da Black Swan Shoppe LTD
I have nothing but praise for the Black…
I have nothing but praise for the Black Swan Shoppe. Due to the Coronavirus crisis and not being able to go out, the Black Swan Shoppe has been a lifeline to me. Ordering on their website is so easy and the service is superb. I was kept informed about my order/s and received the goods in record time by post.

Resposta da Black Swan Shoppe LTD
First time, won't be the last..
This is the first time I've ordered, as my normal tobacco shop is closed due to the coronavirus lockdown, and all my items arrived very securely packaged and intact the very next day, which would be fantastic at ANY time, but during the pandemic crisis it's above and beyond really. Heartily recommended.

Resposta da Black Swan Shoppe LTD
Have been using this shop for the last…
Have been using this shop for the last couple of years and must say their service is second to none. I live in Scotland and their order is usually delivered by the next day. Their tobaccos are of the first class nature, excellent.

Resposta da Black Swan Shoppe LTD
Excellent service
Excellent service , friendly staff , great prices. Can't fault them. Order placed and received the following day . Lovely range of tobacco . Highly recommended. Thank you.
Annette fennell

Resposta da Black Swan Shoppe LTD
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