TheCarBarns Avaliações 

91
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Tim was extremely helpful during the purchase of my Land Rover Defender and couldn’t do enough to assist. Unfortunately, once the sale was completed, the customer service completely changed. Th... Ver mais

Avaliado com 2 de um total de 5 estrelas

I’ve now bought two cars from the Car Barn. To be fair, both have been good without issue. The first being a Jaguar F type P400 and the second; Aston Martin DB9. On both occasions, I spent on an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Selling a nice shiny car is easy. Being honourable and decent when something goes wrong post sale is much rarer and worthy of commendation. Within a couple of weeks of buying an XF Jag from the car... Ver mais

Avaliado com 1 de um total de 5 estrelas

Organised a trip having placed a deposit with the promise of being collected from the train station. Car did not have a towbar as described in sales blurb. Discount negotiated. Car developed fau... Ver mais

Detalhes da empresa

  1. Concessionária

Escrito pela empresa

Welcome to The Car Barns, based just outside of Stratford Upon Avon. Our company specialises in the sale of prestige, luxury vehicles.


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

91 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 45% das avaliações negativas

Normalmente responde dentro de 1 semana

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2,7

Todas as avaliações

(91)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Satisfying car buying experience

A very smooth, satisfying experience!👍

Charlie and Tim valued our time and gave us all the required attention and information to purchase a GLC. They also offered a reasonable price for our part exchange car.

In the future, if I find another suitable car in their forecourt when I am ready to change my second car, I would certainly approach them again

Thank you guys. Fingers crossed, we'll have a good time with the GLC for many years

8 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service!

Charlie has been a legend from initial enquiry to purchase. Took delivery today, very happy with service. First place i’ve bought a car from where they actually know about the car and what they are talking about. A true breath of fresh air.
Couldn’t recommend more!

19 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The service we received from start to…

The service we received from start to finish was exceptional. Charlie was extremely helpful and provided the very best service to us. We left feeling very satisfied and well taken care of. Couldn’t be more grateful for the beautiful car.

3 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recommend the CarBarns 100%

We recently bought a BMW X5 M50D - and having already bought badly before from another car dealer we were nervous about falling in the same trap again-but we didn’t need to be worried with Tim at the CarBarns- his manner thoughtfulness and above all honesty put us at ease with what we were buying as he gave us every assurance including another vehicle inspection - and a fresh 12 month MOT to prove that the car was genuine. He went over and above and would definitely purchase from him again-thankyou Tim we are very happy!

7 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Selling a nice shiny car is easy

Selling a nice shiny car is easy. Being honourable and decent when something goes wrong post sale is much rarer and worthy of commendation.
Within a couple of weeks of buying an XF Jag from the car barns the EML came on. On investigation at the main dealers throttle body replacement was recommended. Charlie didn’t quibble about the validity of the warranty claim and the car was repaired at a convenient time and at no cost to me.
Wouldn’t hesitate to recommend.

29 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Can’t recommend these guys enough

Can’t recommend these guys enough. I was lucky enough to find the right car, colour and spec that I was after at The Car Barns, although it was over an hours distance from home.

I had a couple of good conversations with Charlie on the phone and he was happy to take a holding deposit that he would refund if the car or my px weren’t as we’d described to each other.

We drove up the next weekend and Charlie looked after us so well, he was not only extremely knowledgeable about the car but also very friendly and welcoming with no pressure or sales chat, we ended up staying nearly 2 hours chatting before taking the car away.

I was a little nervous before i went, spending that kind of money but as soon as I arrived felt well looked after and 100% positive I was doing the right thing - thanks Charlie, I’ll definitely be back in touch when I’m ready to change again!

6 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pleasant buying experience with no pressure sales

I recently purchased an BMW 335D from The Car Barns...This was the best buying experience from a car dealer that I have ever come across. At no point did I feel like there was any pressure to purchase the vehicle. I was left to myself for 30 minutes to check over the vehicle in my own time without anyone over my shoulder badgering me. Once I was ready, I went into the office to look over the paperwork and felt at ease in the company of Charlie & Tim...both very knowledgeable and genuine people. This was the first time I have purchased a car from a dealer and did not get any aftersales rubish thrown at me for the salesman to make some extra commision. I will certainley return to The Car Barns when changing my wifes car next year.

23 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I traded in my Mercedes for a Jaguar XJ…

I traded in my Mercedes for a Jaguar XJ with Charlie. When I turned up the Jaguar was everything he said it was and had been detailed to the highest standard by Ben who was also very helpful.
Charlie couldn’t have been nicer or more professional and efficient. He made everything simple and very clear.
He even found a hotel for me.
I have never felt safer buying a car. Can totally recommend the Car Barns to anyone thinking of using them. Great coffee too.

14 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Both Charlie and Tim were very nice to…

Both Charlie and Tim were very nice to deal with and i got exceptional service from them from start to finish. Nothing was too much trouble and I shall be going back to The Car Barns for my next car. Thanks guys. Paul. *****

10 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Poor reviews on purchasing seem harsh to me…..

Heard some poor reviews particularly in relation to Tim buying cars from private sellers via car wow Motorway etc and felt the need to post a positive one. My experience with Tim has been really positive. Some things naturally need to be resolved via communication as part of any transaction especially when done remotely, however the transaction was handled professionally and everything done as said. Funds cleared (approaching £100k) as said and jointly agreed, and we worked together with the Finance company to ensure all cleared in time for transport. Overall would be happy to deal with Tim again. Cheers Matt

16 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had an exceptional experience with car…

Had an exceptional experience with car barns, Tim & Charlie were very helpful and provided me with a clean Mini john cooper works. The whole experience was efficient and quick! Would definitely buy from the car barns again!

9 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Charlie was very helpful and…

Charlie was very helpful and professional from start to finish. Wasn’t the most straight forward of purchases with lots of curveballs being thrown but each one was dealt with swiftly and I was always kept up to date about the progress. Couldn’t be happier with my purchase now and will definitely be back again when I fancy a change of cars again

8 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Absolute pleasure to do business with Tim and Charlie at TheCarBarns.
Recently purchased a Ford Ranger.
Worked out a deal the day before. Given an honest detailed description on the phone and it was exactly what they had told me when I came to see it and fully lived up to my expectations.
I was picked up from the station on time. The Ranger was immaculate, cleaned and valeted and ready to go.
Paid my money and drove away very happy.
Really can't be faulted, excellent service.
Would highly recommend this place and I will certainly be back in the future when its time for a change.

30 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid Tim Boler and Carbarns

Tim Boler from carbarns, Purchased my tesla model 3 via motorway on 11/06/2022. Emailed me on Sunday 12/06/2022 to collect and we agreed on next Friday 17/06/2022.

Till Thursday 16/06/2022 no contact or reply, I tried to contact 5 times to get collection time on Friday and was ignored and replied via text saying either in an area where no reception (but he can text!!) or will give a call, On Friday Morning emailed saying still waiting for the fund from bank to come and collect my car, similar email thought day but never called to explain.

I wasted Friday staying at home and finally after numerous calls managed to talk to him and said still coming to collect the car and will be there today as soon as he gets monies

I contacted Motorway on Friday and was told Tim Boler is not responding to the account manager's call and email as well. I just did a quick google search and found many others with similar experiences Tim Boler bought a car from them via Motorway but never came to collect it.

Please try to avoid selling the car to him/his company as it wasted my week of time and never called or apologies as a courtesy

Also just advise Tim Boler, If you do not have monies please do not buy a car(I know how cashflow works but please you don’t commit to buying something where you do not know cashflow or pre-approval from your lender)

Update: After my review, TheCarnBarns replied to the review saying the car in my friend's name is a total lie as they have done in past, the car is under my wife's name and it was listed by her on Motorway with the correct V5C.

Also, Motorway investigated TheCarnBarns after my review, and they found a number of other similar cases, and Motorway has permanently banned them from the platform.

20 de junho de 2022
logotipo da TheCarBarns

Resposta da TheCarBarns

Hi Krunal, I am sad that you have written this, when we agreed to buy your car on Motorway we did not expect the car to not be in your name and owned by a friend of yours. We can only deal directly with the owner of the car so I am confused as to why you have written this review. I am sorry you feel there needs to be bad blood between us which is a real shame and I apologise for this.

Avaliado com 5 de um total de 5 estrelas

Range Rover sport

Sold my car via motorway to the car barns - a straight forward , fast process. Both Charlie and Tim were very friendly and helpful. Will definitely use their services in the future when buying or selling a vehicle!

20 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Car Barns have been fantastic

From the initial enquiry through to taking ownership of my Jaguar XJR575 the whole experience dealing with The Car Barns has been a pleasure.

Throughout the sales process Charlie has been fantastic to deal with, from his professional, relaxed but attentive attitude, even allowing me to have an unaccompanied test drive, which put me at ease and proved to me this was a dealer who works on mutual trust.

Charlie also managed to find us a very competitive finance deal which suited my budget and took my existing car in as a part exchange (also a Jaguar XJ).

On the day of collection the car looked like new, such was the level of detailing that had gone into it, proves to me that they really go above and beyond what an ordinary run of the mill dealer would do.

During ownership, a split CV boot was picked up on the rear of the car following a vehicle health check for a prospective warranty. Contacted The Car Barns who authorised and arranged for the repair to be carried out F.O.C under their 3 month warranty.

I cannot recommend them highly enough, they even offered to buy the car back should I come to sell in future. Thanks Charlie and The Car Barns!

13 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am with Eric this guy cannot be…

I am a customer of yours so dont play that game with me Tim, as i state you cant be trusted !.

I am with Eric this guy cannot be trusted. I am found the whole experience dreadful, full of empty promises. There are plenty one man band dealers out there and small independents who will give you the experienced promised by Tim ha ha ha you won't find it here so steer clear of this little man

13 de junho de 2022
logotipo da TheCarBarns

Resposta da TheCarBarns

Hi Chris, I find it quite difficult to understand your review - we agreed to purchase your car through an auction site but upon checking the history and provenance of the car it appeared to have some discrepancies which would mean we could not put our name to the car. I am sorry but we can only purchase prime stock that meets our profile of cars. I know this can be frustrating, but I hope you managed to sell the car elsewhere.

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