TheCostumeShop.ie Avaliações 

Great delivery service 👏 ordered on Friday and delivered on Tuesday noon 👍

I have bought every year for my two girls off the costume shop. It was always great- this year is the exception. Spent €28.99 on a clown costume for my daughter. Luckily she had worn shorts underneath because when she sat down on the first wear, they ripped. Emailed the company them with pictures and videos and they were so unhelpful.

‘You have confirmed that the costume was worn by your daughter to school and that the trousers subsequently ripped during that use.

There is a distinction between a manufacturing defect and damage arising from use, stretching, accidental tearing or other external factors. It is therefore important that the cause of the damage is properly established rather than assumed.’

Agreeing to send the faulty item back so they could see how bad it was, I asked for the address to send it back to and if they could provide a shipping label and the response I got:
“ Unfortunately we do not provide return lablels as stated below”

My advice - Forget “supporting local” - this is TEMU quality at Irish prices!!!

Exactly as ordered and friendly staff member met me at collection

Unbelievably bad customer service , ordered a costume it arrived 4 days late after purchasing express service . Contacted the company after two days of ordering they confirmed by email that it will arrive on time not to worry . Requested a manager call me back, they did not . Phoned the store requested a manager call me back, they did not ,
, returned item still awaiting refund two weeks later and still waiting for a manager to call me back .

Worst experience I’ve ever had. Ordered a small item from their website as it stated there was 1 left (face zip accessory). Paid for the item and went to collect (click and collect). When I arrived the staff said it was not ready as they were busy but it would be ready soon. I was left waiting 2 and a half hours sitting in my car in their carpark only to then receive a phone call to say it was out of stock. I will never shop with them again, horrible service and I’m livid at being left 2 and a half hours sitting outside before staff bothered to inform me they had sold the item I had paid for to someone else.

If I could give this zero stars I would!!

Purchased a costume for my toddler. The size was so small it fit my 6 mth old niece. They completed ignored & dismissed my complaint, I had to pay for the return, order a new costume that was 4 years older than my child so it would fit. Pay for delivery twice. They were so rude & dismissive, really bad experience

I ordered two hats a couple of days before Halloween and got a next-day delivery service. It was fast delivery as promissed, and the hats were great quality! Would recommend

Arrived on time qnd as described.

Fast - efficient - Irish - Product as described
All good

The day of Halloween myself and my partner went into the warehouse last minute and asked if we could place an order online would it be ready by 5pm. The member of staff told us to order online and it should be ready. It was ready for pickup within 30 mins. Great service.
Shane.

Quick delivery, effortless website, quality products

Instant next day delivery like promised only gripe is costume doesn't come with all the items seen in photo like wig and such but apart from that perfect thank you.

Great service, very fast was told two hours for picking my order got in one hour.

Excellent service highly recommended 👌

Product was high quality and arrived on time.

Brilliant friendly service and so very helpfull .

Arrived the next morning & the quality of everything exceeded my expectations. Highly recommended!

Quick delivery and quality

Always a great experience with the costume shop. From the ease of ordering online to collection from the shop in Portlaoise it's a great process every time we use them!

They were able to deliver the costume I need, only a few days before Halloween.

It helped that the website was clear, that the delivery had a 96% chance of success.