I simply cannot fault The Curious Gem. Their prices are fantastic, far cheaper than others, orders are shipped quickly and when I wanted to add something to an order, Eve couldn't have been more helpf... Ver mais
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Veja o que dizem as avaliações
I love using The Curious Gem. Why? Well. Outstanding service, particularly with loose gems - they are properly calibrated and if ordered in multiples they'll be matched. I suggested a customer ordered... Ver mais
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Have been buying jewellery components from The Curious Gem for five years now (I place approx. five or six orders per year) and they never disappoint. Really speedy at dispatching orders, and if you... Ver mais
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Great customer care. I'd messed up my order but TCG guided me through the process really helpfully and speedily. They gave me advice on, eg, which jump rings would fit different charms and even direct... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artesanato
- Loja de Pulseiras de Contas
- Atacadista de Contas
- Fornecedor de Equipamentos para Joalheria
Escrito pela empresa
The Curious Gem provides all the high quality gemstones, jewellery findings, tools and supplies you need to take your jewellery making ambitions to the next level. We have thousands of products to inspire you and top grade gemstone beads are our speciality! We supply customers across the UK and around the world, who know us for our large range of products, expert advice and outstanding customer service.
Informações de contato
1 Duddingston Yards, EH15 3NT, EDINBURGH, Reino Unido
- 01316616632
- contact@thecuriousgem.co.uk
- www.thecuriousgem.co.uk
4,8
Excelente
202 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer experience
I have been designing and creating silver jewellery for just over two years. I discovered The Curious Gem by accident whilst looking for some unique Gemstones. It was the best accident I have ever had. The sheer range of Gems is amazing, with so much choice in terms of size and shape. The website and ordering system is very easy to navigate and the customer service spot on. Items are usually with me two days after ordering which is great. I would highly recommend The Curious Gem.
14 de agosto de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hey Mike,
Thank you so much for your wonderful review! We’re so happy that your “accidental” discovery of The Curious Gem has been such a positive experience. It’s great to hear you’re enjoying our range, website, and customer service – and that your orders arrive quickly. Your recommendation and time taken to leave this review really mean a lot.
We look forward to helping you find many more sparkling gemstones in the future.
Best wishes,
The Curious Gem
Wonderful!
I ordered a few pieces to start jewellery making in my spare time and everything I ordered was fab! Super fast delivery and great quality items. I will be placing another order soon- highly recommend!
22 de maio de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hey Emily,
Thank you so much for your review! It's great to hear that you’re enjoying jewellery-making and that you’re happy with the quality of our supplies and speedy delivery.
We can’t wait to see you back for your next order! If we can help in any way, our customer service team and trained jewellers are always happy to help, over phone, email or live chat.
Best wishes,
The Curious Gem.
Lovely jewellery product
Lovely jewellery product, very prompt and good service
31 de julho de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hey Lesley,
Thank you for taking the time to leave us a five star review, we really appreciate it. It is great to hear you are happy with our jewellery supplies and service.
Many thanks,
The Curious Gem.
great quality…
Always know I can get great quality items and customer service from this company. Lots of choice at great prices
1 de maio de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hi there,
Thank you so much for your kind words! We’re delighted to hear you’re happy with our quality, customer service, and product selection. We appreciate your continued support.
Best wishes,
The Curious Gem.
Always great quality gemstones and…
Always great quality gemstones and silver findings, accents. I also find the price is the usually the best on the market. The delivery is always on time, which is great if you have a project that needs finishing. I would definitely recommend Curious Gems.
10 de julho de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hey!
It's great to hear you’re happy with our quality, pricing, and reliable delivery – we are delighted to help you finish your projects on time. Thank you for your recommendation, we really appreciate it!
Best wishes,
The Curious Gem.
Very happy returning customer
I've ordered a couple of times and each time it's been a great experience. They have a fantastic range of products all of which are of excellent quality and value for money.
3 de agosto de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hi Theresa,
Thank you so much for your great five star review! We’re delighted to hear you’ve had consistently great experiences and that you’re happy with our range and quality. It’s wonderful to have you as a returning customer.
Best wishes,
The Curious Gem.
Perfect 👌🏼
Quick delivery, great quality. Perfect 👌🏼 thank you!
8 de abril de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hey!
Quick delivery, and great quality is exactly what we aim for. Thank you for your five star review we really appreciate your orders.
Best wishes,
The Curious Gem.
Great selection of products
Great selection of products. Very efficient and helpful service
31 de maio de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hi,
Thank you for taking the time to leave us a review, we appreciate your feedback and support. It's great to hear you are happy with our selection of products.
Best wishes,
The Curious Gem
Lovely range of stones
Lovely range of stones. Always happy with my purchases
8 de novembro de 2024
Avaliação não solicitada
Resposta da The Curious Gem
Hey!
Thank you so much for your kind review and five star rating. We’re delighted to hear you’re happy with your purchases and enjoy our range of stones. We are always looking out for new and exciting gemstones to stock.
Best wishes,
The Curious Gem
I have been using Curious Gem for 4…
I have been using Curious Gem for 4 years now and they are excellent. Their products are fantastic quality and the service is top notch and always super helpful when I call up about out of stock items and when they’ll be in. Thanks so much!
14 de agosto de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hey Victoria,
Thank you so much for your review and for your continued support over the past four years! It’s always a pleasure to help, whether it’s over the phone, email or live chat.
Best wishes,
The Curious Gem
Excellent products and excellent…
Excellent products and excellent service.
Even returns are handled promptly and efficiently (not that I’ve returned much but gemstones are difficult to buy online).
14 de agosto de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hey Gill,
We’re so pleased you’re happy with both our products and service. We understand gemstones can be tricky to choose online, so it’s great to know our returns process has been helpful when needed.
Thank you,
The Curious Gem.
Totally professional.
Always professional and all items I have purchased over the last year are of excellent quality. One of the best suppliers I buy from. Highly recommend!
14 de agosto de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hi Angela,
Thank you for taking the time to leave us a great five star review. We’re delighted to hear you’re pleased with both our service and the quality of our products – it’s a real compliment to be considered one of your trusted suppliers.
Best wishes,
The Curious Gem.
Always fab service
Always fab service, professional I always recommend the curious gem to fellow jewellery designers. A* ☺️
9 de junho de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hey Karen,
Recommending us to fellow jewellery designers is the biggest compliment we could ask for. Thank you so much!
Best wishes,
The Curious Gem
Great selection
Great selection, great quality and reliable shipping. Just love them.
14 de agosto de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hey Sari,
Thank you so much for your great five-star review! We’re thrilled you’re happy with our selection, quality and service – that’s exactly what we aim for.
Best wishes,
The Curious Gem.
The Curious Gem is a great company that…
The Curious Gem is a great company that has a beautiful range of quality jewellery findings, gemstones, freshwater pearls and charms for creating lovely jewellery. The delivery is prompt, reliable and they are very helpful and friendly. The website is very clear and the detailed information on their products is excellent. Strongly recommend them!
5 de agosto de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Good morning Anne,
Thank you so much for your great review! We’re delighted to hear you’re happy with our range, product quality, and service. It’s great to know that our website and detailed product information are helpful to you, and we truly appreciate your recommendation.
We will pass your kind words on to our hardworking team.
Best wishes,
The Curious Gem.
Really great business to deal with
I've ordered from The Curious Gem multiple times now and every single time it's gone smoothly, the items have always been very high quality and delivered quickly and securely for a reasonable price. This is now my go-to for jewellery supplies, a really wide range of products on the website too.
23 de julho de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Good morning Jay,
Thank you for your great five star review. We're delighted to hear that you've been pleased with the quality of our products and the level of service you've received. It’s wonderful to know that we’ve become your trusted source for jewellery supplies.
Best wishes,
The Curious Gem.
Very helpful and informative sales…
Very helpful and informative sales experience with the sales team.
11 de julho de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hey Thomas,
Thank you for your great five-star review. We are delighted to hear you found our sales team helpful and informative.
Best wishes,
The Curious Gem.
Brilliant Company
I have used this Company on and off for a few years. Not another one like it. First rate gem stones, silver and gold. Excellent customer service and speedy delivery. I have recently got back into the swing of jewellery making ( I am in my late 70's by the way so never too late to give things a go } and at a recent family gathering was asked where I got my supplies from. My youngest daughter answered before I could say anything so I must talk about them a lot !!!
19 de junho de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hi June,
Thank you so much for your kind words and fabulous five-star review. We're truly grateful for your continued support over the years — it means so much to hear that our gemstones, metals, and customer service continue to meet your expectations.
We loved hearing that you're back into jewellery making (and proving it's never too late to dive back in!).
We’ll be sure to share your message with the whole team. Thank you for being a part of The Curious Gem community!
Best wishes,
The Curious Gem
The Curious Gem is a wonderful Company
The Curious Gem is a wonderful Company, I have been buying from them for a number of years. Honest reliable, very informative. Their products that i buy are of the highest quality gemstones, silver, gold, and much more. There is always detailed information on each product grade, origin,etc.. which is very important.
( other sellers exclude this info) Customer Service and shipping is excellent, kind communicative, professional, and consistent. I would highly recommend this great Company to anyone looking for Jewellery supplies and gemstones.
Thank you very much to The Curious Gem for your excellent Service and products!.
Catherine Keller
7 de abril de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hi Catherine,
Thank you so much for your kind words and fabulous five-star review. We're grateful for your continued support over the years, it’s wonderful to hear that our attention to detail, product quality, and customer care are appreciated.
We’ll be sure to share your message with the whole team. Thank you for being such a valued part of The Curious Gem community!
Best wishes,
The Curious Gem
Very fast and efficient service
Very fast and efficient service.
Easy to manoeuvre website.
I had to buy some 14ct gold open jump rings as replacements for my daughter's bracelet. The site was easy to use and it was clear what I was buying. The rings came by post the very next day.
I would not hesitate to recommend the site.
2 de abril de 2025
Avaliação não solicitada
Resposta da The Curious Gem
Hi Heather,
Thank you so much for your lovely feedback. We're so pleased to hear you found the website easy to use and that your order arrived quickly. We're delighted we could help with your daughter’s bracelet!
Your recommendation means a great deal to us.
Best wishes,
The Curious Gem
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