The DJ Shop Avaliações 3.318

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Picked up the Dr Suzuki 7” Slipsheets (pack of 4) from The DJ Shop for my Rane One DJ Controller and I’m buzzing. Scratches feel like butter, not burnt toast. Delivery was fast and secure, service top... Ver mais

Avaliado com 5 de um total de 5 estrelas

I found almost the exact same 6 lamp sound sensitive multicoloured lamp set that I bought 8 years ago, but recently stopped working. The new set arrived quickly and was well packaged. It was competiti... Ver mais

Avaliado com 5 de um total de 5 estrelas

I initially left a negative review and I am very happy to rectify that. DJ Shop sorted a problem, which I gather was not necessarily of their making(?) It was worth having a problem to just to find h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Spoke to Jacob before ordering to talk though some of the available options and he was really helpful. Subsequently ordered the Pioneer DJ 450 and arrived one working day later. Packaging protected t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Materiais para DJs

Escrito pela empresa

Welcome to The DJ Shop. We are one of the longest running DJ equipment suppliers in the UK. We supply DJ and studio production equipment to all from amateurs to professionals. We stock a vast array of equipment including DJ controllers, DJ mixers, DJ decks, monitor speakers, DJ headphones, disco lighting and DJ equipment packages from all the leading brands across the industry. You will find our prices competitive and for making purchases that bit easier we have a DJ equipment finance scheme in place with the largest and most reputable finance companies in the retail sector that offer highly affordable low APR. To simply qualify you must spend over £250, be 18 years old or over, reside in the UK, provide address/es for a period of 3 years minimum and have no previous ‘bad’ credit history. For further information please see our Finance page. In addition to the online store thedjshop.co.uk boasts the largest showroom on the South Coast. We have a large quantity of products on display, including the latest, all ready for demonstration. We also have several highly experienced and knowledgeable staff on hand to assist with any product information you require or query you may have.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 89% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 1 de um total de 5 estrelas

Paid for next day delivery wasted days waiting

Paid for next day delivery , it didnt go out for next day but was told it would be day after then day after with no tracking details made to feel like i was wrong when I said tracking number didnt work , well it didnt work cos it was sent elsewhere in the country ended up being 5 days after my order all felt a bit unprofessional not sure id want to buy a more expensive item like a controller

28 de abril de 2026
logotipo da The DJ Shop

Resposta da The DJ Shop

Hi Jason,

Thank you for taking the time to leave a review, and we’re really sorry for how this order turned out.

You’re absolutely right to expect a reliable next-day service. In this case, the order was shipped directly from our manufacturer and unfortunately went out a day later than planned. We then discovered it had been sent to an incorrect address, which is why the tracking details didn’t work as expected initially, we completely understand how frustrating that must have been.

As soon as we identified the issue, we acted quickly to resolve it by sending out a replacement to the correct address. We also refunded your delivery charge in full, and arranged a strong discount for you on the controller you were considering as a gesture of goodwill.

We did our best to keep you updated throughout, but we appreciate that the overall experience didn’t meet expectations, and for that we sincerely apologise. This isn’t the standard we aim to deliver, especially for customers considering higher-value purchases.

We genuinely appreciate your feedback and hope we’ll have the opportunity to restore your confidence in us in the future.

– The DJ Shop Team

Avaliado com 5 de um total de 5 estrelas

Very Happy

When I received my order I was very happy with it and now the ear pads are now on my sennheiser hd25 headphones and for head band I will be putting them on very soon

24 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Thedjshop experience

Love this store.

Bought a lot of equipment from here.

Super fast delivery, I had an issue with something & I rang the store & instantly sorted it for me.

Many thanks to Thedjshop.

20 de março de 2026

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