We decided to change our log burner for a gas fire after the price of logs more than doubled. But we loved the look of our logburner in our large inglenook fireplace. And obviously high heat output wa... Ver mais
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Veja o que dizem as avaliações
I'd done plenty of homework online in my search for an electric fire & decided to visit the Fireplace Superstore & so glad I did. Large stock/range & importantly the prices beat what I'd seen previous... Ver mais
Excellent pre-sale advice and help from Larry on a wide range of fires. He was very patient and helped us choose the right fire and surround and gave us a competitive price. He also gave great after... Ver mais
Contacted this company about a fire I liked. Larry got back to me to advise it was discontinued and gave other options. Unfortunately I'd spent ages deciding so tried to source elsewhere whilst Larry... Ver mais
Detalhes da empresa
Escrito pela empresa
UKs Largest Luxury Designer Fireplace Fire & Stove Showroom.
Informações de contato
units 5a 5b Furness Drive, fy6 8js, Poulton Le Fylde, Reino Unido
- 01253 896595
- info@thefireplacesuperstore.co.uk
- www.thefireplacesuperstore.co.uk
4,6
Excelente
28 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Excellent customer service, both before and after sales - we were very grateful for the knowledge and expertise available. Extremely competitively priced products with ease of purchase, accurately predicted lead times and prompt delivery. Can’t fault this company and would definitely recommend.
18 de janeiro de 2023
Avaliação não solicitada
Wanted an evonic Locanda 175
Wanted an evonic Locanda 175. Lucky to get a great deal and delivered within a week. Staff all very helpful and friendly. There was an issue after the sales and I am pleased to say that the team solved this for me to my saitsfaction - the fire was missing a remote control but this was sorted with Evonic on behalf of The Fireplace Superstore. Would recommend to other customers - thanks to all the team.
18 de maio de 2023
Avaliação não solicitada
Great communication
Great communication, beat competitors on price , delivered on time , perfect service
10 de janeiro de 2023
Avaliação não solicitada
Definitely 5 stars plus from contacting…
Definitely 5 stars plus from contacting Richard who was so helpful when I was purchasing the fire to Larry who was very patient with helping me pair the fire app to my phone.
Thank you so much both of you.
Best price too I found on the internet which was an added bonus.
12 de agosto de 2022
Avaliação não solicitada
Recommendation for Larry and Dom
Excellent pre-sale advice and help from Larry on a wide range of fires. He was very patient and helped us choose the right fire and surround and gave us a competitive price. He also gave great after sales help.
The fire and surround were fitted by Dom of DNM Heating Ltd- he was very knowledgeable about fitting issues and his installation was excellent; can’t praise him highly enough. He was friendly, reliable, very skilled and went more than the extra mile for us; would highly recommend him.
4 de junho de 2022
Avaliação não solicitada
Ordered electric fire to replace gas…
Ordered electric fire to replace gas fire and they did a very professional job and did not have to wait long. A problem occurred in the surround we wanted was not available so lent us an alternative till it arrived and did not have to pay the full amount till job was completed.
5 de junho de 2021
Avaliação não solicitada
Highly recommend this company Larry and…
Highly recommend this company Larry and Terry have been great really pleased with my evo1800gfs and they gave me the best price too ☺️
23 de abril de 2021
Avaliação não solicitada
This company I would recommend to…
This company I would recommend to anyone they are absolutely brilliant I bought the katell luminous fire suite from them and the service was second to none couldn't praise them enough emails come really quick got my fire suite way before time quoted excellent quality and service
8 de janeiro de 2021
Avaliação não solicitada
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