The Garden Office Avaliações 

363
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Time Wasters. I asked if they were interested in some maintenance work on my 6 year old 30 sq m garden room. They asked for photos, I sent them, no response, so I chased, and received an arrogant 'th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Clever designs, within permitted development rules and below the building regs threshold. We had to level the land beforehand, and GR put the foundations and building in place in 5 days, despite rubb... Ver mais

Avaliado com 2 de um total de 5 estrelas

I bought an office in 2020 and it is awesome - the sales & installation was great and the office is fabulous. The reason for my low stars review is after care - the handle on my doors broke and tod... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The whole process from our first (and second) visit, to the plan and installation was faultless. The build crews, without exception, were punctual, friendly, efficient and tidy - what you might want,... Ver mais

Detalhes da empresa

  1. Fornecedor de Materiais para Jardins

Escrito pela empresa

The Garden Office was founded in 2006 as part of the first wave of the home working revolution.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

363 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,5

Todas as avaliações

(363)

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Avaliado com 5 de um total de 5 estrelas

High quality well oiled machine!

The whole team at The Garden Office and Green Retreats are totally focused on providing a great experience - keeping you informed at each stage in the design, planning and construction process. Every member of the team ensures that you are involved and happy that what they are doing meets your expectations, explaining the options and choices you have and advising you along the way. It all works like a well oiled machine, and when you finally get to move in to the finished product- wow - a real quality job!

4 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Somewhere to escape to

All the staff and the installers where absolutely lovely - the few hiccups that happened along the way were sorted out quickly and and with no fuss.The resulting space is well executed and just what we needed .

14 de outubro de 2020
Avaliado com 5 de um total de 5 estrelas

Everything ran like clockwork!

The whole team from design to build were fantastic. Communication was spot on and everything ran like clockwork. Would highly recommend if you want a high quality garden building. Thank you!

13 de outubro de 2020
Avaliado com 5 de um total de 5 estrelas

Garden Retreats home office

The team from Garden Retreats were fantastic, from the initial customer service, to the team fitting the office to the final visit from the electrician. We are very happy with the finished product, and can't wait to use it.

29 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

British innovation. Expertly executed!

British innovation. Expertly executed! I chose The Garden Office/Green Retreats to build my Design Studio as their business ethos resonated with me, including their own solar power farm, to renewable materials, every box on my wish list was ticked. Whilst they might be one of the more expensive companies out there doing garden rooms, they are by far the best and the quality of the materials to the finished product is simply exceptional. The installation team were prompt and courteous, working meticulously over the course of 2 days to create a unique working environment for me. I can highly recommend The Garden Office/Green Retreats.

16 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From the moment we made contact to…

From the moment we made contact to being handed the keys it has been a great experience. Professional team throughout the company made every aspect of the project run seamlessly.

We are very happy with the garden office it looks amazing and would highly recommend the company.

13 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Garden Studio

We ordered our garden studio room in November for an April installation, but due to Covid this was delayed until July.
The entire experience has been positively supported by everyone we spoke to or worked with at Green Retreats in a most professional manner
From our initial viewing on the web and then in "real life " at the showroom at Westcott ( which we would thoroughly recommend ) to the installation in our garden - all was done in a helpful and supportive way.
Thanks to Emily,Laura and Amanda for their support and to Jamie and his team who installed the studio
\green Retreats have an excellent product and a dedicated team to help bring it to the customer. Thanks to all involved.

11 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Communication was good

Communication was good, every step was as expected with no hiccups. The garden room was built efficiently by polite workers. The quality is great just as seen in their show rooms. Even with Covid there was only a small delay which was completely ok. Very glad we chose Garden Retreats, thank you.

23 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kids loved it very much!

Covid-19 got the whole project postponed for 2 months, but we eventually get it up by early July, just in time for the summer holiday for the kids.

The professional building team are very friendly, careful in all building details, and had offered quite a few useful tips and advices for follow up decorations and maintenance, etc.

The only thing that slightly surprised me is that the insulation isn't as effective as I imagined (we chose the standard fitting without upgrading the plaster board). In mid July where the daily temperature range is between 14 and 25 degrees Celsius, the room temperature drops to 16 ish in early morning (door and window are kept shut during night), and may climb up to 29 in the afternoon (door and window are open during the day). For an all year round use, you definitely need a fan in summer and enough radiators for the cold days.

17 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

High quality product and great service

The service the team provide is great. Very clear and transparent ordering process. They use a few different teams to build the rooms and everyone who came was very friendly and professional. This was particularly impressive given our room was completed during the COVID pandemic.
There were a few small snags after installation which were sorted out with no fuss. Very happy with the end product!

16 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good overall experience…

From the moment I walked into the showroom I got a good feeling about the company. The layout in the showroom was good and the people really helpful. They helped me design what I wanted on their IPads and there was no hard sell.

Once we agreed what I wanted we were already to go then Lockdown happened. I was kept up to date with the situation from then on and in May it was agreed that work could start. Things were done in 3 stages, the base which took a day, then the construction which was 2.5 days finally the electricians which was another day. All 3 sets of workman were firstly very polite and easy to talk to and secondly did a great job.

To be honest in a world where we all moan a lot, I cant think of anything negative to say (typing this from my new garden office!).

2 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can't rate Green Retreats highly…

I can't rate Green Retreats highly enough. A smooth and efficient process from start to completion. Very personable team who were very helpful with any questions. The installation was slick from the base to the installation of the electrics.

29 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best service ever

This was one of the best services I have ever received. From the very beginning, everyone involved was extremely professional as well as personable and friendly. The whole installation process was unbelievably smooth and easy, with Martin and his team doing an azming job that was also very quick. Overall, the job was done to perfection and I am so thrilled with the end product and the design of everything. Could not recommend them more highly. Thank you Rebecca and the team for everything.

29 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent company to deal with

The service from the Garden Office team was excellent from our first visit to the showroom through to the build and completion. We are delighted with the excellent quality of our Garden Office and would highly recommend them.

4 de junho de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Garden gym in Caterham

My new gym is great, I feel the customer service from design through to completion (and snagging issues) couldn't have been better.

I have given 4 stars rather than 5, firstly I think it would make more sense if Green Retreat also did the ground leveling at the start of the project, there was slight confusion on my project as the platform had to be dug into a slope. Also, there was quite a few snagging issues to clear up, however, as soon as I notified the Company they acted straight away.

20 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect experience

This was an excellent company to work with, from first enquiry, right through to completion. Communication was clear and prompt, and friendly. We felt the service was very personal and well organised. They kept to all of the dates and times for scheduled work precisely. Sales and building teams were completely professional. I would recommend them in a heartbeat.

1 de abril de 2020
Avaliação não solicitada

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