I've been going to the Darlington branch for 5 months now, and the showers have been broken the whole time. It has apparently "been logged with management" but nothing has been fixed. On the plus... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoEast Mount Road, DL1 1LA Durham, GB
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Veja o que dizem as avaliações
I bought a day pass and was really glad i did. The price is what attracted me and I was genuinely impressed with the whole set up. Providing the prices remain competitive, I won't hesitate to choose t... Ver mais
A empresa respondeu
I went for a day pass, haven't been in 3 years no confidence. Had a go on all the machines for another gym user to stare the life out of me because I was running next to her. Horrible experience I com... Ver mais
A empresa respondeu
Smart, nice and clean place to train and 10 outta 10 for hospitality, Craig, Adam and the rest of the staff are very helpful and educated in every area of fitness. couldnt ask for more.
Detalhes da empresa
Escrito pela empresa
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Informações de contato
East Mount Road, DL1 1LA, Durham, Reino Unido
3,8
Muito Bom
108 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nightmare trying to cancel the…
Nightmare trying to cancel the membership AVOID!!
6 de fevereiro de 2025
Avaliação não solicitada
A fantastic gym with experienced…
A fantastic gym with experienced helpful trainers, brilliant classes which are diverse and numerous, very friendly, I would recommend this gym to my friends and family
6 de junho de 2024
Avaliação não solicitada
Great gym
Smart, nice and clean place to train and 10 outta 10 for hospitality, Craig, Adam and the rest of the staff are very helpful and educated in every area of fitness. couldnt ask for more.
7 de maio de 2024
Avaliação não solicitada
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Super gym in Darlington
Super gym in Darlington, but unfortunately the boxing bags are down again.
I hope the bags are going up again soon.
1 de fevereiro de 2024
Avaliação não solicitada
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback.
Day Pass Experience
I bought a day pass and was really glad i did. The price is what attracted me and I was genuinely impressed with the whole set up. Providing the prices remain competitive, I won't hesitate to choose this establishment whenever I return to Darlington.
4 de novembro de 2023
Avaliação não solicitada
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Maintenance lacking
I've been going to the Darlington branch for 5 months now, and the showers have been broken the whole time. It has apparently "been logged with management" but nothing has been fixed.
On the plus side there is a lot of equipment, but when anything breaks don't expect a quick fix as sometimes the machines are out of order for a few weeks.
1 de setembro de 2023
Avaliação não solicitada
Resposta da The Gym Group - Darlington
Thanks so much for your feedback, Chris. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Darlington is made aware of your thoughts.
I went for a day pass
I went for a day pass, haven't been in 3 years no confidence. Had a go on all the machines for another gym user to stare the life out of me because I was running next to her. Horrible experience I complained to Darlington gym and they wanted me to pay for another gym day pass for day time. Why!!!!! Should I PAY for another one 🤦♀️🤦♀️🤦♀️🤦♀️
15 de junho de 2023
Avaliação não solicitada
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to reviews@thegymgroup.com so that we can have this looked in to.
Great gym
Great gym! Well stocked and often not too busy. Shame it’s always a mess
10 de junho de 2023
Resposta da The Gym Group - Darlington
Thanks so much for your feedback, Hannah. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
just not clean enough and weight always…
just not clean enough and weight always a mess
18 de maio de 2023
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Darlington is made aware of your thoughts.
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback.
Can't fault the Darlington branch
Can't fault the Darlington branch. Great classes, friendly staff, good facilities.
1 de março de 2023
Avaliação não solicitada
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Staff very friendly and very helpful…
Staff very friendly and very helpful in classes . Always checking we are doing things correctly and offer alternatives if have an injury .
7 de fevereiro de 2023
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback.
Helpful trainers
Helpful trainers, staff are great, good environment. Good equipment.
1 de agosto de 2022
Avaliação não solicitada
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Helpful trainers
Helpful trainers, good environment to workout in, members and staff are friendly. Good equipment, convenient as 24/7 gym. Hygienic and clean environment.
27 de julho de 2022
Avaliação não solicitada
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
What a team 🙌🏼
22 de julho de 2022
Avaliação não solicitada
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Great gym to work for and all the…
Great gym to work for and all the members are great. All the staff Are great!
21 de julho de 2022
Avaliação não solicitada
Resposta da The Gym Group - Darlington
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
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