The Gym Group - Leeds Headrow Avaliações 49

O TrustScore é 4.5 de um total de 5

4,3

SU4 2 Level 3 The Core The Headrow, LS1 6JD Leeds, GB


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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

No happy with the email I got from you saying my behaviour was unacceptable, I thought it was a mistake as all I do in the gym is scape from life stress, do lot of exercise without looking anybod... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Leeds Headrow Gym Group Outlet I would like to give a shout out to Chloe Moore. I first met her on my first day at the gym and she made me feel welcome and orientated me around. It was also... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Location in town is good and they have a reasonable amount of equiptment (note: dumb bell weights are limited to 38kg). Lots of cardio machines. Covid rules and safety practices are erratic at best ho... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Laila is a fantastic trainer with great sense of humor so every session is filled with laugh and positive attitude which empower you to work out even harder. Very professional coaching and definitely... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Academia
  2. Academia de Ginástica
  3. Aula de Ginástica

Escrito pela empresa

The Gym Group Leeds Headrow will be permanently closing on Friday 22nd December at 12 noon. Members can continue to access the gym as normal until the closing date. We will be contacting members via email with further details on your payments and how you can continue your fitness journey with us. We’ve provided our list of gyms in Leeds for you below in the blue button, but if you want to find one closer to you just use our Find A Gym tool by selecting the white button where you can enter your postcode or location.


Informações de contato

  • SU4 2 Level 3 The Core The Headrow, LS1 6JD, Leeds, Reino Unido

4,3

Excelente

O TrustScore é 4.5 de um total de 5

49 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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Avaliado com 1 de um total de 5 estrelas

No happy with the email I got from you…

No happy with the email I got from you saying my behaviour was unacceptable, I thought it was a mistake as all I do in the gym is scape from life stress, do lot of exercise without looking anybody or bothering anybody and had this email, very agresive saying that on a Saturday I stay after close time.
This gym has been 24h open and all of the sudden changed so many people made the mistake the first week of the change as no member of the staff was around to remind custumers.
It was a very unrespectible way to tell someone off.
I am the one no happy with your poor behaviour

1 de abril de 2023
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to reviews@thegymgroup.com so that we can have this looked in to.

Avaliado com 5 de um total de 5 estrelas

Chloe Moore

Leeds Headrow Gym Group Outlet

I would like to give a shout out to Chloe Moore. I first met her on my first day at the gym and she made me feel welcome and orientated me around. It was also clear that there is no upselling in this gym which is what i was looking for.

Over the course of the many months, Chloe always greeted everyone with a smile. She somehow is always cheerful and lifts the mood of the gym. I have also noticed her going around cleaning the equipment.

I have joined many of her classes and she is accomodating to all levels of exercise ability. gives clear instruction, pumps the atmosphere up and pushes us to do our best.

definitly an asset to this gym.
Thank you Chloe

19 de dezembro de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Leeds Headrow - Laila Nelson

I’ve been using this gym for several months now and I haven’t really interacted with the PTs because I usually go late at night. However, today, I booked my first class with Laila, and I will most definitely be booking again!

Laila is a fantastic trainer who conducts her sessions in a friendly, inclusive, and energetic manner which really makes you feel like she does want the best for you. I felt like Laila creates the space you need to achieve your goals and provides the perfect level of encouragement to get there while ‘checking-in’ to see if the pace/activities are suited to your ability. Laila is also super friendly and ensures you feel comfortable (such as greeting everyone with a smile and her bubbly sense of humour) in the gym and the activities that she leads.

If Laila is reading this - you’re fab and keep doing what you’re doing to make everyone feel like the gym is a place for them. If anyone else is reading this - I would 1000% recommend Laila for any activity at this gym. On my way out of the gym I also saw Laila does gel extensions in the gym, so book that class and get your nails done too!

3 de setembro de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Fit boxing with Laila

I was doing my normal fit gym routine, when Laila made an invitation to try her boxing class. It was a first time but I really enjoyed and definitely will come back for more. Thank you coach Laila.

1 de julho de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Laila was incredibly supportive

Laila was incredibly supportive! I asked if she could show me and my friend how to do a deadlift correctly and she stayed with us until we were doing them properly with confidence and comfort. Really appreciate it

1 de julho de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Great gym and lovely PT

Great gym, really good value for money and enjoy the range of classes available and equipment! I PT with Laila and she’s an absolute angel, super supportive and has helped me see a difference already!

1 de julho de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Good experience, very kind PT! :)

The gym had free deadlifts workshops and I couldn’t make it to any of the workshops. But one of the PT, Laila, kindly did an extra workshop for me and my friend. She explained everything very well and was very encouraging!

30 de junho de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Excellent

Great facilities, Friendly staff and a wide range of options to workout with.

23 de maio de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Excellent

I really enjoy all my workouts in the gym. Very safe and enjoyable area! Staff are really nice and welcoming! Would definitely recommend this gym.

19 de maio de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Good value

Good value. Great staff and facilities.

11 de maio de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Amazing gym, highly recommend

Atmosphere was very friendly. Equipment is very easy to use and understand. Location is accessible to those with accessibility needs and staff are lovely; always there to help if you need it.

9 de maio de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 2 de um total de 5 estrelas

Old gym equipment

Lately a few gym equipment have become a little useless because they have become too old and need to be repaired.

8 de maio de 2022
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Thanks so much for your feedback, Ahmed Mahmod.

We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Our team works with our providers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard to have all the equipment fully working as soon as possible.
Our team is always on hand to assist with any queries, and you can also contact us for more information at reviews@thegymgroup.com.
 
Thanks again for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Laila - Body Pump

We had a great class today. Felt like we had a really good work out and will be looking forward the the next class. Laila is very friendly and patient..

5 de maio de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Laura - Body Pump

Had a great time this evening in Laila's body pump class. Will definitely be coming again!

5 de maio de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Been going to this gym around 4 weeks…

Been going to this gym around 4 weeks now and really impressed. All staff friendly and the gym is really nice with good standards of equipment. Started the boxer size class recently and the instructor Liala is very good, motivated.

5 de maio de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 4 de um total de 5 estrelas

Did a great circuits class with Laila…

Did a great circuits class with Laila this morning. Her classes are tough but she makes them enjoyable and creates modifications when needed 👍🏻

30 de abril de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Thanks so much for your feedback, Holly Preston. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Great gym with great coaches

Great gym with great coaches. Gaz Craven is a great coach, he's been helping me out loads. I'm learning so much from him and making really good progress.

13 de abril de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Always a great place to go with really…

Always a great place to go with really friendly staff. Gary has been a huge help with really informative and high quality pt sessions, as well as giving insight into nutrition and lifestyle.

13 de abril de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

Laila is a fantastic trainer with great…

Laila is a fantastic trainer with great sense of humor so every session is filled with laugh and positive attitude which empower you to work out even harder. Very professional coaching and definitely will help you to achieve your fitness goals! I really enjoy training with Laila and highly recommend her. Laila is one of the best trainer I have ever come across ♥️

1 de abril de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 5 de um total de 5 estrelas

They gym as some amazing machines and…

They gym as some amazing machines and is always clean. Staff are absolutely lovely, always helpful and willing to lend a hand with a big smile.
My PT Laila, is a next step, walking me to my goals with extreme professionalism and amazing routines, very friendly and flexible, allowing me to fit exercise in my busy life.

31 de março de 2022
Avaliação não solicitada
logotipo da The Gym Group - Leeds Headrow

Resposta da The Gym Group - Leeds Headrow

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

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