The Gym Group - Paignton Avaliações 14

O TrustScore é 4 de um total de 5

4,2

Long Road, Unit 2 Devonshire Retail Park, TQ4 7AZ Paignton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We would just like to say how professional Finley (Fin) was at our paignton gym today only two people turned up for his class today because of the warmer weather, but Fin treated the class as if i... Ver mais

Avaliado com 1 de um total de 5 estrelas

Yet another Cleaning station removed!! Has Covid and all other contagions now been eradicated? of course not!! so why have you removed yet another cleaning station from Paignton Gym?. I apprecia... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love all the classes, great Staff. Ayrton, Reece, Fin,Lisa and Courtney. Classes are always a challenge but enjoyable with great atmosphere. Highly recommend joining for all levels of fitness.

Avaliado com 2 de um total de 5 estrelas

The price for this gym is good BUT....... Unfortunately the changing rooms are always dirty whenever you visit. The equipment is dirty and this is due to cutting back on the cleaning sta... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Academia
  2. Academia de Ginástica
  3. Aula de Ginástica

Escrito pela empresa

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.


Informações de contato

  • Long Road, Unit 2 Devonshire Retail Park, TQ4 7AZ, Paignton, Reino Unido

4,2

Muito Bom

O TrustScore é 4 de um total de 5

14 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Avaliado com 5 de um total de 5 estrelas

…excellent trainer

We would just like to say how professional Finley (Fin) was at our paignton gym today only two people turned up for his class today because of the warmer weather, but Fin treated the class as if it was his normal with more people he kept very professional encouraging the class he did not skip anything he talk them through their routine very impressed with him.keeo up the good work Sheila and Tony Lord

28 de maio de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I am a regular user of the gym and…

I am a regular user of the gym and really enjoy my sessions however as I do need to use it during peak times, getting on certain machines can cause a problem espeically in January where everyone joins the gym. I have put in previous online survey's to look into add additional machines such as leg extension as this is always a popular machine but my gym in Paignton only has one.
Other than that, the staff are super friendly and always willing to help with any problems and the facilities are generally very clean.

30 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Classes are great fun

Love all the classes, great Staff. Ayrton, Reece, Fin,Lisa and Courtney. Classes are always a challenge but enjoyable with great atmosphere. Highly recommend joining for all levels of fitness.

10 de novembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The price for this gym is good…

The price for this gym is good BUT.......

Unfortunately the changing rooms are always dirty whenever you visit.
The equipment is dirty and this is due to cutting back on the cleaning stations . After speak to fellow gym goers COVID is rife in this gym!

The staff seem to have their favourites and ignore a lot of the regulars and often caught taking the p*** out of people who have incorrect form rather then going over and giving tips and advice.

There are not enough Bench's and the whole layout of the gym is just stupid.
If any equipment breaks down it takes a minimum than of 4 weeks to get fixed.

The app is never correct with regards to how busy is it. This day and age with how technology has come on and the amount of money this company makes, more should be invested to give true levels.

The amount of college kids who hog the equipment is a joke! Also who don't pay and jump in with Thier mates and yet again staff never do anything , they would rather lock themselves in the office and hide away.

14 de novembro de 2023
Avaliação não solicitada
logotipo da The Gym Group - Paignton

Resposta da The Gym Group - Paignton

Thanks so much for your feedback, Joe smith. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Paignton is made aware of your thoughts.

Avaliado com 1 de um total de 5 estrelas

Yet another Cleaning station removed!!

Yet another Cleaning station removed!!

Has Covid and all other contagions now been eradicated? of course not!! so why have you removed yet another cleaning station from Paignton Gym?. I appreciate savings have to be me made but you are now exposing more people to germs as fewer people are cleaning equipment down after use due to lack of cleaning products!! The nearest cleaning station on the ground floor is now at the far end of the Gym and many people will not realise this. I'm now guessing that the equipment will be cleaned down more frequently by staff ? or perhaps not!! This is not a very clever move on your part, I like to know the equipment I am using is cleaned by not only Gym users but staff to, if there are limited cleaning stations available then cleanliness is going to slip!!

Mr Foster

23 de maio de 2023
Avaliação não solicitada
logotipo da The Gym Group - Paignton

Resposta da The Gym Group - Paignton

Hi, hope you are well.

Robust cleaning and sanitising regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products.

We are now going to start reducing the number of cleaning stations through the gym whilst still providing cleaning materials for those members who desire them to clean down kit.

Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero.

We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.

Avaliado com 5 de um total de 5 estrelas

Excellent gym for the cost

Been a member since September. This gym has a friendly feel to it and all the PT's are really helpful. I've been to lots of the classes run by Ayrton Lewis & Erin and they all really make you work.
The gym is clean and spacious & I would highly recommend for the price.

25 de abril de 2023
Avaliação não solicitada
logotipo da The Gym Group - Paignton

Resposta da The Gym Group - Paignton

Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Avaliado com 5 de um total de 5 estrelas

Very clean and friendly gym

My family go to this gym regular, staff are very friendly and helpful
The gym is clean, and people using it clean before and after, it’s never over crowded
I love it

3 de março de 2022
logotipo da The Gym Group - Paignton

Resposta da The Gym Group - Paignton

Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 2 de um total de 5 estrelas

Meh it’s alright for a basic gym…

Meh it’s alright for a basic gym session the equipment feels so cheep and doesn’t have the atmosphere of a gym the weights feel so cheep but does the job at the end of the day just wish the gym equipment was better

11 de fevereiro de 2022
logotipo da The Gym Group - Paignton

Resposta da The Gym Group - Paignton

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Avaliado com 4 de um total de 5 estrelas

Paignton gym needs a clock

Hi, would have been 5* but for the lack of a clock in the gym. Asked the gym manager at Paignton when I joined a few months ago, he said normally do have clocks in ‘theGym’s and he’d sort it ...... still waiting. 🤔

6 de janeiro de 2022
logotipo da The Gym Group - Paignton

Resposta da The Gym Group - Paignton

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Paignton is made aware of your thoughts.

Avaliado com 3 de um total de 5 estrelas

All gyms are different

I started at the gym group in Paignton at first I was ok that the free weights go up to 40kg as I was told that all of the gyms do this then I saw a post up country of a friend training in the same gym but the free weights was up to 50kg so not happy at all they should all be the same

20 de novembro de 2021
logotipo da The Gym Group - Paignton

Resposta da The Gym Group - Paignton

Thanks so much for your feedback, Ashleu. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Paignton is made aware of your thoughts.

Avaliado com 5 de um total de 5 estrelas

The staff at the Paignton branch are…

The staff at the Paignton branch are all really lovely and helpful.
The gym has a really nice atmosphere.
Lovely and spacious

20 de novembro de 2021
Avaliação não solicitada
logotipo da The Gym Group - Paignton

Resposta da The Gym Group - Paignton

Carolyn - Thank you so much for your amazing feedback!

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