The Kit Area 

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Everything was delivered on schedule and in excellent condition. I will certainly purchase from this shop again. The jerseys were very well packaged and even included extra football-related stickers—a... Ver mais

Avaliado com 1 de um total de 5 estrelas

Προσπαθώ να επικοινωνήσω μαζί τους, για μια αλλαγή προιόντος και με αγνοούν!! Δεν απαντούν στα email. Θα περάσει η προθεσμία αλλαγής και δεν θα καταφέρω να εξυπηρετηθώ. Πολύ κρίμα!! Μακρυά από αυτό τ... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was fortunate enough to meet the Boutique Soccer/Kit Area team in person at one of the markets where they were present. Friendly, affable, hard-working to become an international benchmark. About... Ver mais

Avaliado com 5 de um total de 5 estrelas

The jersey arrived swiftly and was exactly as advertised, meeting all my expectations. The quality and fit were spot on, reflecting the product description accurately. I'm thoroughly satisfied with th... Ver mais

Detalhes da empresa

  1. Loja de futebol

Escrito pela empresa

Your dream shirt is there, since 2011.


Informações de contato

Todas as avaliações

(75)

0 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

i Would have liked the parcel to have…

i Would have liked the parcel to have arrived more quickly. that was the downside. otherwise, it was good. i would recommend the shop in the end may buy from them again in the future. nevertheless, i would like to say that the delivery time should be a little better in 2024.

30 de maio de 2024
Avaliado com 1 de um total de 5 estrelas

Unresponsive: bad customer service

I wish I didn’t have to leave a bad review. But before the “The Kit Area” they were “The Boutique Soccer” I ordered the wrong size jersey and within 24 hours emailed them to update the size. They responded that the size would be updated. Over two weeks later I still received the wrong size. I emailed boutique soccer, but received no reply. Then I received an email saying hey we’re “the kit area” now, so I emailed the new address. No reply. I tried contacting them through IG no reply. It’s no surprise their comments are turned off on IG. Terrible customer service.

23 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recieved

Edit!!!
I got my order after a month (after giving 1 star at first). It is not a problem for me. Products (2 jerseys) are really good and i’m satisfied. Changing 1 star to 5 stars. Communication could be better, but im fine.

My 1 star review:
I placed my order on may 21st. Requested the order, no answer. It’s ok if it takes time for package to arrive, but no any contacts from the seller makes me really suspicious.

27 de junho de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

No answer, long waiting time

I have waited for the package one month, I have not received any shipping number to follow the package, and they havent answered my emails, but it finally arrived and I am so happy!!

18 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My order does not arrive and they do not answer

My order should have been delivered on May 19 and a month has passed and I have not received it. Every time when I go to check the status it says “Awaiting collection”. I have written them about 15 emails and I have tried to contact them via Instagram but I am not getting any response.

I don't know when my order will arrive if it ends up arriving. I hope I'm not forced to demand my money back.

12 de junho de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

And as can be seen

And as can be seen - no reply ... again
18.06 We got the tshirts - beauriful.and perfecf quality - perhaps there should be some bluntly put info - that orders take around a month and no one would be disappointed.

5 de junho de 2024
Avaliação não solicitada
logotipo da The Kit Area

Resposta da The Kit Area

We have thoroughly reviewed the case that this customer has complained about. The order was placed on May 21st. However, due to the complaints, we initially thought the order had been placed on March 21st. The order is still within the legal delivery timeframe, and we do not understand the complaints. We are working on improving our customer service, but regarding the delivery of the items, everything is on track and being processed as expected. We vehemently reject all the statements made by this customer about us; they make no sense, and at no point was there any behavior on our part that would lead the customer to believe they were being scammed.

Avaliado com 5 de um total de 5 estrelas

I recommend this shop

I recommend this shop. I bought several shirts and everything went well, definitely a good surprise for a site I didn't know about.

26 de maio de 2024
logotipo da The Kit Area

Resposta da The Kit Area

great. thank you!

Avaliado com 5 de um total de 5 estrelas

Great job

Great job, credit to the guys. The items arrived quickly and with excellent quality. I will buy again.

21 de maio de 2024
logotipo da The Kit Area

Resposta da The Kit Area

you're welcome. hope to see you soon again.

Avaliado com 1 de um total de 5 estrelas

I never received my shirt

I never received my shirt. And they don’t respond

25 de maio de 2024
Avaliação não solicitada
logotipo da The Kit Area

Resposta da The Kit Area

Your order was shipped out on 1st May 2024.

Tracking number was sent to your email.
Please check.

Thank you.

Avaliado com 1 de um total de 5 estrelas

Προσπαθώ να επικοινωνήσω μαζί τους

Προσπαθώ να επικοινωνήσω μαζί τους, για μια αλλαγή προιόντος και με αγνοούν!! Δεν απαντούν στα email. Θα περάσει η προθεσμία αλλαγής και δεν θα καταφέρω να εξυπηρετηθώ. Πολύ κρίμα!! Μακρυά από αυτό το site!!!!
I am trying to contact them, about a product change and they ignore me!! They don't respond to emails. The change deadline will pass and I will not be able to be served. Too bad!! Stay away from this site!!!!

21 de maio de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

After 9 months, i finally received my jerseys

In September 2023 i had ordered a couple of jerseys. The end of May 2024, i finally received my package. It took almost 9 months to get those!!!
I had a lot of trouble as i was trying to get in contact with the company so many times but that seemed almost impossible.
Both my emails and Instagram DM's were left unanswered.

Now that i have finally received my order, i have to say that the quality of the shirts are very, very good.
Despite the good quality, i had an overall bad experience since i had to wait 9 months to receive my jerseys. The customer service needs to be improved because i was left ignored for months and months, wondering if i would ever get my shirts or my money. I am happy i got my jerseys, but i would not use this company again.

23 de maio de 2024
Avaliação não solicitada

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