I recently used the Luxe Lens Photography Service. The photos came out great with amazing color and detail. The editing tools worked well, especially for action shots. My only minor issue was that som... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I purchased multiple image preset from Luxe lens and such a great value of investment. It gives my images a superb look! So many preset to chose from, covering wide range of photography genre. I could... Ver mais
A empresa respondeu
The Sports presets are an absolute waste of money. Don't be fooled by the advertising showing magnificent looking before and after photos of almost studio type photo's. Horrible results for sports pho... Ver mais
A empresa respondeu
I have purchased a few of these while on sale this week. I work as a photographer and writer as a living, so didn't expect much but I want to batch process older pictures to sell for social me... Ver mais
Detalhes da empresa
Escrito pela empresa
Lightroom presets for PC, Mac, iPhone, Android, Instagram. Works with free & paid software versions. Photoshop actions & Photoshop Elements actions, overlays, LUTS, tutorials, Instagram presets, templates, & more! Transform your photos in seconds (on desktop or mobile) in Adobe Lightroom, Photoshop, & more.
Informações de contato
1484 Pollard Rd #3078, 95032, Los Gatos, Estados Unidos
- support@theluxelens.com
- www.theluxelens.com
4,1
Muito Bom
116 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to obtain the presets
Easy to obtain the presets. Not really had time to use them.
27 de fevereiro de 2026
Resposta de The Luxe Lens
Thanks for sharing your experience! We hope you love them!
Resposta de The Luxe Lens
So glad to hear it! This is our aim! Thank you for taking the time to share your experience!
Great customer support
I made an error in my purchase, completely my fault. I got in touch with customer support and thought I would not hear for weeks! How wrong I was. Customer support got back to me really quickly and were so super helpful in providing a solution for my mistake. And the icing on the cake... the presets are great too!! Will definitely be buying more. Thank you
8 de janeiro de 2026
Avaliação não solicitada
Resposta de The Luxe Lens
Thank you so much for your kind words! It was such a pleasure to work with you! We're so glad you love the presets!
great customer service
30 de dezembro de 2025
Resposta de The Luxe Lens
We're so glad we could be of assistance! Thank you for reaching out!
Just spent about an hour with them so…
Just spent about an hour with them so far. I am amazed at how they work and the time I can save on edits.
30 de dezembro de 2025
Resposta de The Luxe Lens
Phenomenal to hear! We're so glad the Luxe AI Retouch Toolkits have made a difference for you! Thank you for trusting us with a part of your workflow!
Resposta de The Luxe Lens
So glad to hear! Thank you for sharing!
Resposta de The Luxe Lens
So wonderful to hear!
I recently used the Luxe Lens…
I recently used the Luxe Lens Photography Service. The photos came out great with amazing color and detail. The editing tools worked well, especially for action shots. My only minor issue was that some presets needed slight adjustments, but overall, I’m really happy with the service and results.
1 de novembro de 2025
Avaliação não solicitada
Resposta de The Luxe Lens
Thank you for your honest review! We are so glad to hear that you were able to make Luxe a part of your workflow and achieve results that you were happy with!
Marketing vs actual usage
Your marketing was great, so I bought in. But once you actually download it to use it, it doesn't do what appears to be what the advertisement shows within the realm of AI automation and how it just does a whole lot for you by recognizing what your photo is and making it look awesome. That's what I signed up for. That's not what this feels like, unless I'm missing something?
30 de outubro de 2025
Resposta de The Luxe Lens
Hey Ben! Our team would love to work with you over at support@theluxelens.com! We value transparency and thus link a full collection guide for Quick Fix (demonstrating the product in all compatible software) directly from the product page - so you can view the product and assess exactly how it works prior to purchase! Did you have a chance to view this? We'd love to get to the bottom of this misunderstanding and provide support to get things working for you in a way that most benefits your personal workflow goals!
Resposta de The Luxe Lens
So wonderful to hear! Glad we could help! Thank you for choosing Luxe!
Expeditious Service
There was a slight issue with the download on my part and customer service was able to get things straight for me that evening. Very pleased!
26 de outubro de 2025
Resposta de The Luxe Lens
Thank you for taking the time to share your experience! We are here to help, and so glad you reached out so we could assist!
Resposta de The Luxe Lens
C'est très gentil à vous! Merci pour votre achat!
Love!
I have so many of Luxe presets & I love them. I use Luxe more than any other of my presets.
20 de outubro de 2025
Resposta de The Luxe Lens
We're so honored! Thank you so much for sharing and for allowing us to be a part of your workflow!
Customer service
Customer service, communication, timely response and and awesome with fixing incorrect orders!!
30 de outubro de 2025
Resposta de The Luxe Lens
Thank you! It was such a pleasure working with you! So glad we were able to get you sorted! We're always here to help!
Very nice preset!!!
6 de outubro de 2025
Resposta de The Luxe Lens
So awesome to hear! We're so glad you love your Luxe!
Their filters do not work 😞
27 de outubro de 2025
Resposta de The Luxe Lens
Our products should always work as designed and advertised! We list compatibility on each product page! It looks like you may have purchased something with compatibility that differs from your owned software, so we offered you an exchange for something that would work in your software!
Did not received download or product.
16 de outubro de 2025
Resposta de The Luxe Lens
Hello Joyce! There may be some confusion here! I am seeing evidence of the download link being delivered to your email at the time of purchase. I am also seeing evidence of a download registered for the preset files 13 days ago (on the day of purchase), and two additional downloads of our PDF guide made 2 hours ago! However, I have not seen any attempts made to reach out to our support address for support! We are happy to help with import and use if you are running into trouble from there!
Resposta de The Luxe Lens
Oh Katie! We love to hear this! I am so glad we could help!
Impressive results
25 de outubro de 2025
Resposta de The Luxe Lens
We love to hear this! Thank you so much for sharing!
Nothing went wrong
Nothing went wrong, just did not support my work as much as I would have liked.
25 de outubro de 2025
Resposta de The Luxe Lens
While we're glad to hear nothing went wrong, we'd love to work with you to get you matched to something best suited to your needs!
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