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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I found Andrew to be very friendly. Came on time. Completed the paint repair to my car within 2 hours. I can’t see the damage. I wouldn’t hesitate to recommend Quick Flick to anyone. Very happy with t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve used QuickFlick stamp eyeliner for YEARS. I’m in the U.K., and I’ve genuinely never batted an eyelid at another liner brand because I’m a hooded eye girly and The Quick Flick have nailed it. I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been a long time Quick Flick fan since 2019! From the eye liner stamp to now with Tan lotion, and an amazing lip care range I couldn't be happier for a small Aussie owned business! The produ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Honestly, this brand is full of pure genius. Rather than accepting that skincare and makeup has flaws and gaps, they have thoughtfully crafted products that tackles the challenges to help women use... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Cosméticos

Escrito pela empresa

Hi, we’re Quick Flick and we like to think of ourselves as more than just a beauty brand. We’re beauty innovators, focused on challenging traditional cosmetic applications through compact, time-saving and multi-functional products. We get that you’re busy and time is better spent on a sleep in than getting ready, which is why our products were created as a rebellion to anything that slows us down. You’ll find you won’t need a degree to use our products as they’re created with all levels of experience, skill & ages in mind. Here’s to makeup being fun, not difficult.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

172 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I’ve used the Quick Flick sunscreen and…

I’ve used the Quick Flick sunscreen and Quick Screen for years and honestly, I always come back to them.

The Quick Screen sits perfectly under foundation and doubles as a primer, which makes it a go-to for everyday wear. It feels light, absorbs fast, and never pills.

The Whipped Sunscreen is just as good, super easy to apply, sets quickly, and smells delicious.

I’ve tried so many other products, but nothing beats how these two feel on the skin. Effortless, effective, and actually enjoyable to wear. Total must have in my routine.

23 de junho de 2025
Avaliação não solicitada
logotipo da Quick Flick

Resposta da Quick Flick

Hi Christina,

Thanks for your review, This is everything we hope to hear!

We’re so glad to know our products are living up to expectation and have earned a forever spot in your routine; it means the world.

Thank you for sharing your experience.

Cheers,
The Quick Flick Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Sensitive skin girly!

I've only just come across your brand in the last month...I am utterly obsessed with your tanning mousse!! I have never been able to regularly tan because all other brands l've used either break out my back/chest acne, flare up my eczema & of course warrant a sheet change. I have been using it once - twice a week and have no issues whatsoever 🥹 👏

1 de junho de 2025
Avaliação não solicitada
logotipo da Quick Flick

Resposta da Quick Flick

Hi Mikayla, this made our day!

We’re so glad you’ve found your go-to with our tanning mousse especially as a sensitive skin girly! Knowing it’s not triggering your eczema or breakouts and still giving you that golden glow (without the dreaded sheet stains) is exactly why we created it.

Thank you so much for sharing your experience, it honestly means the world

Cheers!
The Quick Flick Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Worth the hype

I got the tanning mousse, and it was worth the hype! Although it took me some time, 1 month but it finally arrived and I was glad I waited. My go-to tanner for life. The company mentioned it'll no longer be on preorder from next eek

13 de junho de 2025
Avaliação não solicitada
logotipo da Quick Flick

Resposta da Quick Flick

Hi Chizoba,

Thank you so much for your patience during the pre-order of our tanning mousse, we're thrilled to hear it was worth the wait! For future orders, when we're not in pre-order mode, you can expect your delivery to arrive much quicker.

Warmly,
The Quick Flick Customer Care Team

Avaliado com 1 de um total de 5 estrelas

I ordered back in April and I haven't…

I ordered back in April and I haven't received the product. No shipping updates. I sent them an email and no response. I believe this is fraud. Its been over 2 months and I am now reporting it to my credit card company.

14 de abril de 2025
Avaliação não solicitada
logotipo da Quick Flick

Resposta da Quick Flick

Hi Mira,

We’re really sorry to hear about your experience, that’s definitely not the impression we want to leave.

Many of our April orders were placed on pre-order with the estimated dispatch date provided pre purchase and we apologize for any delays or confusion. Our customer care team is highly responsive in keeping customers informed and so it's possible our response may have landed in spam or not reached us at all.

Please reach out so via email hello@thequickflick.com.au so we can make this right. We appreciate your patience and look forward to resolving this for you.

Cheers,
The Quick Flick Customer Care Team

Avaliado com 1 de um total de 5 estrelas

I ordered in April

I ordered in April, I haven't gotten my order yet. I have reached out to the company regarding said order and was told I was to receive by now. We are currently looking at 2 months past order date and still nothing. I also keep getting the same answer from their team regarding back order and shipping the following week.

20 de junho de 2025
Avaliação não solicitada
logotipo da Quick Flick

Resposta da Quick Flick

Hi Corinne,

Thank you so much for your patience, and we're truly sorry for the. delays you've experienced

Your order was part of our April pre-order and we're working hard behind the scenes to get everything moving, we're continuously improving our communication and systems and we apologize for any inconvenience this has caused.

Our customer care team will reach out to you directly and we’ll make it right for you. Thanks again for your understanding, and we're here to help however I can.

Cheers,
The Quick Flick Customer Care Team

Avaliado com 2 de um total de 5 estrelas

Delayed product dispatch date

I can’t review the product yet, as I haven’t received it. I placed a pre-order on April 30th and was informed that it would be dispatched late May to early June. Time passed and no status updates were provided. On June 7th, I followed up with an email asking for an update, and was told that new stock is being received on June 10th and will be sent out soon. It is now June 20th (almost the end of June) and I have yet to receive any updates regarding dispatch, let alone any product. I definitely wouldn’t have ordered if I knew that the promised dispatch date range wouldn’t have been fulfilled. I was really looking forward to trying out this product, since I love the tone of the tan I saw in the reviews. I’m going on vacation next week and was hoping to bring this tan along with me, as it was supposed to be dispatched a month before this trip. Now, I’m trying to see if I can get a refund and just buy another self tanner since it wouldn’t be worth it to order this and buy another one while I wait. I really wish they had been more informative with the product status and provided updates.

20 de junho de 2025
Avaliação não solicitada
logotipo da Quick Flick

Resposta da Quick Flick

Hi Simonida,

Thanks so much for your feedback and we're genuinely sorry to hear about your experience.

We completely understand how frustrating delays can be, especially when you’ve been excited to try something new for an upcoming trip. While we’ve done our best to keep customers informed through order confirmations, product pages, and email replies, we acknowledge that communication could’ve been clearer in this case.

We encourage you to reach out directly to our team at hello@thequickflick.com.au for any order updates as we’re always responsive and happy to help resolve things quickly.

We’ve taken your feedback seriously and are already working on ways to improve our updates during preorder periods. We truly hope you get a chance to enjoy the tan soon as it really is worth the wait.

Thank you again.

Cheers,
The Quick Flick Customer Care Team

Avaliado com 1 de um total de 5 estrelas

Still waiting for my order......????

I placed my first and only order on April 10, 2025. My order was paid in full immediately after placing order. With the promise (stated on my receipt) that two items would be shipped late April and the actual tanning bundle would be shipped mid May. It is now 6/12/2026 mid June. I have not received a single item. Questioning the stability and honesty of this company.
I have sent one email the beginning of May asking about my order. I received one response that they were holding my April items to be shipped with my mid May items.
They are still advertising for more orders yet have not fulfilled their previous orders.

As of 6/26 I have not heard anything additional then their reply below. Still waiting yet also receiving emails advertising for me to order more product.

9 de abril de 2025
Avaliação não solicitada
logotipo da Quick Flick

Resposta da Quick Flick

Hi Sherri,

Thank you for your feedback, and we sincerely apologize for the delay you’ve experienced. We understand your frustration and are committed to making this right.

We did inform you that all preorder items will be shipped alongside the mid-May items, which we’re currently processing. We understand how disappointing it is to be waiting, and we're truly sorry for the extended timeline.

Please know that we’ve already reached out to you directly with more details about the status of your order and the steps we’re taking to get it to you as soon as possible. We're also working to improve our communication processes to avoid situations like this in the future.

We genuinely appreciate your patience and understanding, and if there’s anything else we can do to resolve this, we’re here to assist.

Best regards,
The Quick Flick Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Holy grail gradual tan

Holy grail gradual tan! Believe the hype, this mousse and spray is amazing. It dries super fast, feels weightless on the skin, and doesn’t stain sheets or clothes. I got the perfect natural bronze glow after just one use. Faded really nicely too, like a natural tan.

3 de maio de 2025
logotipo da Quick Flick

Resposta da Quick Flick

Hi Jordan,

Thanks so much for your feedback. We appreciate you taking the time to leave a review.

Cheers,
Quick Flick Customer Care Team

Avaliado com 1 de um total de 5 estrelas

no refund

Unfortunately, the colour didn't work for me.
I had been in a long correspondence with someone from the company. They agreed for me to return it at my own expense. However, they received the products nearly two weeks ago and are still not giving me back my money.I wish I had not returned it; I would have given it to a friend.Just be aware of this before you purchase.

6 de maio de 2025
Avaliação não solicitada
logotipo da Quick Flick

Resposta da Quick Flick

Hi Natalie,

Thanks for your review, I'm sorry to hear this has been your experience.

To clarify, your order was returned as a change-of-mind, which falls under our standard return policy where customers cover return shipping unless the product is faulty or incorrect. Once you let us know you were sending it back, we followed up with our warehouse to confirm receipt. At that time, we hadn’t received a tracking number from you, which made it difficult to locate the parcel. As soon as you provided it, we were able to identify the return.

However, we found that one of the items from your original order was missing from the return. We reached out for clarification and, while we haven’t received a response yet, we’ve already processed a refund for the product that was successfully returned.

We always aim to respond to all emails within 24 hours, and we do our best to follow up promptly at every step. Please feel free to reply to our latest email or contact us directly at hello@thequickflick.com.au, —we’re more than happy to help.

Kind regards,
The Quick Flick Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Will forever recommend this brand

Absolutely love this brand and it's innovative products. This brand has such an informative social media page. Their OG primer sunscreen is what made me build the habit of putting sunscreen on daily. I will forever recommend and hype this brand. I have had a few issues of the lids on some products breaking easily and I have sent through my feedback directly which they've kindly take my feedback so hopefully I get to see this improve as I'll still buy from this brand as it's formulas are top notch

1 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing!

I love everything about The Quick Flick - the products are high-quality, easy to use, and make me feel like a million bucks. Plus I get to support a small Australian business run by a fabulous young woman so I will keep coming back for more!

24 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible customer service.

Horrible customer service.
I made an order and immediately noticed a mistake in the address due to Google Pay making the payment and somehow sending it to my old address without confirming it with me.

I immediately contacted customer service, and the answer was that we couldn't do anything and yes we sent it already. Should I mention that they answered me 24 hours after the order was made?

24 de setembro de 2024
Avaliação não solicitada
logotipo da Quick Flick

Resposta da Quick Flick

Hi Mariia, thank you for your feedback, and we’re genuinely sorry to hear about your experience.
We understand how frustrating issues like these can be, especially when they’re beyond your control.

To ensure our customers receive their orders quickly, our shipping system begins processing immediately upon confirmation, which unfortunately prevents address changes once the order is in motion. This policy is outlined in our FAQ to provide full transparency. Also, bear in mind that as the receiver, you have the options to request a redirect or a pickup directly through the carrier once your order is dispatched.

Our customer service team works diligently to respond within our standard 24–48-hour window, as stated in our auto-response message. We always strive to improve our service and are grateful for feedback like yours.

Please don’t hesitate to reach out if there’s anything more, we can help with. Thank you again for sharing your experience and helping us grow.

Kind Regards,
The Quick Flick Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The Quick Flick has amazing products

The Quick Flick has amazing products, i have bought so many items from their collection and will definitely be repurchasing over and over. I love the whipped gradual tan especially, it’s so hydrating and comes out with the perfect colour everytime without transferring.

23 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Don't think; Just buy!

Ah, the whole process was flawless, from finding the right product for me, there's alot of descriptions that helped me decided what size to grab, as well as checking out, postage and ofcourse, the product itself! I will be buying again! Thank you! I bought the eyeliner stamp and the eye makeup remover. Both I'll be buying again!

18 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing experience

I had a wonderful experience with their customer service. I ran into an issue with my parcel, but thanks to Marie's exceptional friendliness and assistance, everything got sorted out smoothly. I'm thrilled to say that I've finally received my products, and I couldn't be happier! I just tried them, and they're absolutely fantastic. I totally recommend the products, it's a 100% must-try! 😊

7 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful customer service team

I had some issues trying to place my latest order. The customer service team was incredibly helpful and sorted it all out for me. Seeing that the Quick Flick products are also some of the best make-up and skincare products I've ever used, I definitely recommend them. You guys are the best!

7 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy Customer

Really enjoying all the products I've got from Quick Flick. My brows have never looked better and I'm loving the Quick Screen and the eyeliner stamps! So good!

17 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick Flick is amazing

I have been a fan of the eyeliner stamps for years now. From the time that the quick flick only had the eyeliner stamps. (Which really helped my morning routine.) I still use their stamps and a few months ago I wanted to try some of their other products.

So I placed an order but after a few days I had no tracking information. I reached out to the costumer service. Marie was awesome, she told me that because of a technical issue some items where still for sale on the website, but actually out off stock. Marie offered me a few choices over how to proceed. I choose to cancel my order and got a refund. A few days later a got a code for 10% off my next purchase.

Really, the Quick Flick is amazing. Good products and good costumer service.

14 de julho de 2023
Avaliação não solicitada

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