Dreadful organisation
Dreadful organisation. Web page is non responsive, almost impossible to contact customer service and, when I did, no response. As far as I am concerned they took money that they were not entitled to. The location they put on the site was wrong, tried to rectify immediately but field on the web page failed to respond to my request to change. Sent an email advising that location was inaccurate. Received loads of introductions, none of which were valid because the location stated that I was just outside of London. Then tried to cancel within the 14 day period but, because I couldn't contact the customer service immediately, and had already wasted time trying to alter my profile, the 14 day expired. Cancelled and asked for refund stating that I was willing to pay one month as a gesture of good will, but wanted the remainder of the money returned. Not even the courtesy of a response. I would advise anyone to avoid this dating site there are others much better, particularly those with a more responsive web page and a far better customer service.