Threadbare Avaliações 2.172

O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered new Jens from next was having problems finding jeans that would fit properly due to loosing weight after many tries i though I would give these a go and perfect excellent on legs not to tight... Ver mais

Avaliado com 4 de um total de 5 estrelas

Quick delivery after being ordered on ASOS. Beautiful summer dress or spring with a cute cardigan on top. Can’t wait to wear it. I thought it would’ve been a bit heavier, but similar “weight” to linen... Ver mais

Avaliado com 3 de um total de 5 estrelas

I always love the look of all the Threadbare women’s range but sadly this season nothing seemed to have room for women with a boob cup size more than C. I tried ordering bigger sizes but these just ga... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My first time ordering from Threadbare and I'm a very happy customer so far. Denim jacket fits perfectly, due to accurate sizing on the website, seems of a good quality and has a beautiful colour exac... Ver mais

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

We combine style with everyday needs to create purposeful product that’s made to last. With a focus on elevated everyday essentials, meet your new forever investment pieces. Effortless styling meets a fresh attitude for fashion favourites at affordable prices.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Arrived well packaged and fit well

Arrived well packaged and fit well. The problem came when trying to wipe off the smallest spots of sauce after dinner. A cold damp cloth gently wiped over the 2 areas appeared to clean them off. When they dried the dye had been rubbed away so now there are 2 light spots that are quite easy to see. I'm not sure why, the cloth was clean, cold water and no real pressure applied, but they're now marked. Annoying really, the first time I've wore them.

31 de março de 2026
logotipo da Threadbare

Resposta de Threadbare

Hi Mr Robinson,

We are very sorry to hear about the issue you are having with your item.
This is not something that we would expect to happen, please contact our customer service team via e-mail on customerservice@threadbare.com.

They will be happy to assist you with this.

Kind regards,
Threadbare customer services.

Avaliado com 1 de um total de 5 estrelas

Delivered my parcel to the wrong…

Delivered my parcel to the wrong address. Minimal help to recover it since.

31 de março de 2026
logotipo da Threadbare

Resposta de Threadbare

Hello Dan,

We’re really sorry to hear your parcel was delivered to the wrong address and that you haven’t received the support you needed to resolve this.

We understand how frustrating this must be, and this is not the level of service we aim to provide. Please reach out to us directly with your order details so we can investigate this as a priority and work towards a resolution.

Kind Regards,
Threadbare

Avaliado com 5 de um total de 5 estrelas

It was easy to make a purchase

It was easy to make a purchase.
And it arrived quickly.
I told my husband how nicely it was packaged really makes a difference.
Really please with the quality and product.

30 de março de 2026
Avaliado com 1 de um total de 5 estrelas

Had to send it back,

30 de março de 2026
logotipo da Threadbare

Resposta de Threadbare

Hello Kathleen,

Thanks for your feedback.

We’re sorry to hear you had to return your order. If there’s anything specific that didn’t meet your expectations, we’d really appreciate you letting us know so we can improve.

If you need any help with your return or refund, please don’t hesitate to get in touch with our customer service team as we’re here to help.

Kind Regards,
Threadbare

Avaliado com 5 de um total de 5 estrelas

Beautiful top

Beautiful top, excellent material, professionally packed. Pleasantly surprised to receive it. Very much on time too. Thank you so much

14 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I requested a refund on the 30 March…

I requested a refund on the 30 March 2026 and I never received the refund. Sent emails to their customer service and I did even receive an acknowledgement of the emails sent.

22 de março de 2026
logotipo da Threadbare

Resposta de Threadbare

Hello Teresa,

Thank you for your feedback. We’re really sorry to hear about your experience and the lack of communication you’ve received.

We understand how frustrating it must be to be waiting for a refund since 30 March 2026 without any acknowledgement to your emails. This is certainly not the level of service we aim to provide.

Please contact our customer service team who will help with this request.

Kind Regards,
Threadbare

Avaliado com 5 de um total de 5 estrelas

Lovely quality

The threadbare cardigan I bought was received very well from my daughter, she loves it and she also loves the colour.. like a pale pink lilac, it was lovely and very good quality!

30 de março de 2026
Avaliado com 2 de um total de 5 estrelas

The clothes are lovely

The clothes are lovely, however, the sizing is very large, the size 8 shorts I ordered were too big and I would say more like a size 10. So disappointing as the don’t do a size 6.

Also the refund timescales are dreadful, sent back nearly 3 weeks ago and still haven’t had my refund. Will seriously make me question about ordering from them again.

23 de março de 2026
logotipo da Threadbare

Resposta de Threadbare

Hello Lou,

Thank you for your feedback, we’re really glad to hear you love the clothes, but we’re sorry to hear about the issues you’ve experienced with sizing and your refund.

We understand how disappointing it is when items don’t fit as expected, especially when there isn’t a smaller size available. Your comments on sizing have been noted and will be shared with our product team as we’re always looking to improve consistency across our ranges.

We’re also very sorry for the delay with your refund as that’s certainly not the experience we aim to provide. Refunds can sometimes take a little longer depending on processing times, but three weeks is longer than expected. Please get in touch with our customer care team with your order details so we can look into this for you as a priority.

We really appreciate you bringing this to our attention and hope we can restore your confidence in ordering with us again.

Kind Regards,
Threadbare

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