Lovely Ross helped myself with ordering new iPhone pro max in Burgundy very helpful and explained well also very friendly has been here at 3 for years always try to have him help
A empresa respondeu
Localização
Trocar localizaçãoUnit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ Bournemouth, South, GB
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Veja o que dizem as avaliações
Drew was amazing he has been trying very hard to help me over my fraud case. Sadly the Three organisation has let us both down. I have been promised a resolution by Three over and over but thus far... Ver mais
A empresa respondeu
Really polite, helpful member of staff. Listened carefully to what I needed and was considerate as well as so helpful. Thank you x
A empresa respondeu
Drew was amazing, helped us save money on our devices and we walked out with a tablet for less than what we were originally paying! Excellent service!
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Bou'm'th (Castlepoint)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
Unit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ, Bournemouth, South, Reino Unido
- 01202527387
4,9
Excelente
142 avaliações
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Great customer service
Great customer service online and in store. They were super helpful explaining and setting up my new home broadband hub. Abu and David!
7 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Assistant Abdu helped solve the closing…
Assistant Abdu helped solve the closing of my fathers broadband account. He was very helpful and great customer service
7 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for your feedback, Mark, and it's lovely to hear that you enjoyed great customer service from Abdu with your father's account closure. We're sad that he has cancelled, but appreciate you taking the time to share this with us. -Michael
Ross at the Castlepoint branch sorted…
Ross at the Castlepoint branch sorted out my wife’s phone and also set me up on a cheaper package than what I was already on. Very happy with the service
6 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hi Nick, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
David was very patient and gave me all…
David was very patient and gave me all the information I needed.
6 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Shanta. We really do appreciate you taking the time to send this over! Well done David 🎉 -Jade
Was helped again today by Ross who is…
Was helped again today by Ross who is the kindest and most patient person I have ever met in a 3 store. Nothing is ever too much trouble. I also observe this as he helps others. It makes such a difference when technology is overwhelming for people like me!! Thank you
6 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Sian. We really do appreciate you taking the time to send this over! Well done Ross 🎉 -Jade
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
That's great that you had a satisfying conversation with Abu, Mohammed :) Thank you for writing a 5 star review -Scott
Drew
Drew, fantastic guy and great help. Explained, answered all my questions and solved my phone problems.
Also discussed new contracts available
5 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Gail. We really do appreciate you taking the time to send this over! Well done Drew 🎉 -Jade
Ross was very helpful and got me sorted…
Ross was very helpful and got me sorted for what I need for now. Lovely guy!
4 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Stanley. We really do appreciate you taking the time to send this over! Well done Ross 🎉 -Jade
Great advice and very helpful
Great advice and very helpful.
4 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Aross is a kind and tall to me friendly.
4 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for your feedback, Razia, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Abu and david were both amazing
Abu and david were both amazing
4 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Chloe. We really do appreciate you taking the time to send this over! Well done Abu and David 🎉 -Jade
Fantastic
Highly recommend the staff are amazing and was super helpful totally recommend
4 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Danielle. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Ros was great as usual
Ros was great as usual ! Superb customer service . Patient , thorough.
3 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hello Peter, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Abu was amazing Very knowledgeable
Abu was amazing Very knowledgeable, and extremely helpful
3 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Sharona. We really do appreciate you taking the time to send this over! Well done Abu 🎉 -Jade
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Daniel. We really do appreciate you taking the time to send this over! Well done Abu 🎉 -Jade
Plan help
Ross was very nice and explainable.Thank you Ross
2 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Ross and David were very helpful and…
Ross and David were very helpful and attentive. Great experience, thank you.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Abu was very helpful today sorting out…
Abu was very helpful today sorting out my sim contract.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Drew was Brilliant when I upgraded an…
Drew was Brilliant when I upgraded an A10 to an A17 yesterday - 1st November.
VERY patient with the process for transferring my data to new phone and kept me in the loop on what he was doing.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
A brilliant service
A brilliant service. Thank you Ross.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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