Aya was amazing in store gave us the best accsessory deal and was kimd enough to put them on we also got a 80gb sim deal on buisness for my daughter
A empresa respondeu
Localização
Trocar localizaçãoUnit 18, Carlton Lanes Shopping Centre, WF10 1AD Castleford, Midlands, GB
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Veja o que dizem as avaliações
Aya Great at her job sorted us out in short time. Quick & understanding 100% recommended. Thank you Aya. -Amelia & Denise
A empresa respondeu
Aya was great in store gave me a 20 pound deal for a phone calls text and case and helped me set it up with helen as im not great with technolagy will bs coming back hede to upgrade for sure
A empresa respondeu
The service we received was quick and efficient and everything we needed to know was simple and explained.
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Castleford
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
Unit 18, Carlton Lanes Shopping Centre, WF10 1AD, Castleford, Midlands, Reino Unido
- 01977517753
4,9
Excelente
292 avaliações
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Shannon is fantastic
Shannon is fantastic. Fantastic service. Very professional and friendly. Pleasure to do business
23 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Glenn, we really appreciate your feedback. It is wonderful to hear Shannon provided such a positive experience and guided you with care. Thank you for sharing this.
VodafoneThree Social Media Team
Shannon Helped Me Immensely With My…
Shannon Helped Me Immensely With My Vontract & Saved Me Loads Of Money.
22 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hi there,
Shannon sounds amazing and it’s great to hear she helped you with your contract and saved you money. Lovely feedback like this really shows how much her support meant to you. 😇 -Kashish
Aya was amazing in store sorted my…
Aya was amazing in store sorted my phone and my daughters phone and helen found me an amazing deal to help
21 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Thank you for your review. We’re glad Aya could take care of both phones, and it’s wonderful that Helen was able to secure a deal that suited you. -Suhaas
Karen at the Castleford 3 store
Karen at the Castleford 3 store , was extremely helpful in helping me choose my next device and contract.
Customer service was impeccable and attention to detail was fabulous.
Thanks karen
18 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hey Ruth! We’re delighted to hear that Karen and the team at our Castleford store provided such excellent support while helping you choose your new device and plan. 😇 -Prabhjeet
Aya was amazing fixed the problems I…
Aya was amazing fixed the problems I had with trinity amazing service will definitely be coming back to this store she listened to my query reduced my monthly bill rather than sell me more products amazing customer service honestly 11/10
17 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hi Carol, we’re delighted that Aya gave you such supportive service. It’s great to know she resolved the problems and helped bring your bill down. Thanks so much for your kind words.
Three Social Media Team
So amazing customer service skills and…
So amazing customer service skills and amazing staff Karen and assistant manager. And so friendly and down to earth
15 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hi Stuart, thank you so much for highlighting your wonderful visit. We are thrilled to hear that Karen and our assistant manager provided such a warm, friendly, and exceptional experience for you. -Shivam
Needed help with data
I needed help with a data issue Aya sorted things out quite quickly and was very helpful with my upgrade . Great service.
9 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Thanks so much, Steven! 🎉
Brilliant to hear Aya fixed the problem and made the upgrade process easy for you. Really appreciate you taking the time to let us know! -Ayesha
Went in today for a couple of new…
Went in today for a couple of new phones ,
Lovely Karen helped us and had excellent customer service. Helped us choose and buy our phones on the right contract for us credit to your store
13 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
That’s impressive 🎯 Amanda. Karen delivered such attentive and assured support, guiding you through your options with care and helping you choose a plan that fits just right ✨ -Arvind
Was saved by Karen today
Was saved by Karen today. She was able to help us with our issue and told us about the offers.
12 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hi Naomi. Thank you for sharing your experience. We are glad to hear that Karen was able to resolve your issue and keep you updated on our latest deals today. -Shivam
Upgraded my sim in the castleford store…
Upgraded my sim in the castleford store to a phone contract. Karen served me and helped me get a great deal and she set everything up on my new phone. Brilliant customer service.
12 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Thank you for sharing this feedback, John! We’re glad Karen made the upgrade process smooth and easy for you at our Castleford branch. 🌟 -Veronica
Very good customer service helped me…
Very good customer service helped me get a new phone very helpful and friendly
Aya
12 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hi Margaret. Thank you for leaving your review. We are happy to hear that Aya was friendly and provided great support while setting up your new device. -Shivam
Karen has helped me a lot getting…
Karen has helped me a lot getting broadband set up and a new sim for phone. She has a lot of patience and the customer service was excellent.
8 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hi Victor, thanks so much for sharing this! 😊 Great to hear Karen helped you get your broadband and new SIM sorted with such patience and excellent service. -Ayesha
Yanal is a splendid and really…
Yanal is a splendid and really knowledeable guy who welcomed me and helped me finding the right phone with plan for me thanks again for the amazing service you have provided me
6 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Thank you, Jillian. We’re delighted to hear how well Yanal supported you during your visit. It’s great to know he took the time to guide you through your options and help you choose a phone and plan that genuinely suited what you were looking for. 😇 -Prabhjeet
Resposta da Three UK - 3Store Castleford
Thanks a ton for your review, Jessica! 🎉 Shannon really nailed it, and we look forward to serving you again. ☺️ -Kashish
Shannon has the patience of a saint
Shannon has the patience of a saint. We have no clue about phones and we've been in 3 times now for help and she's solved our problems every time. Incredible. I don't know what we would do without her
4 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hi Alan, wonderful to know Shannon continues to make such a difference, showing remarkable dedication and consistently finding solutions that keep everything on track for you. -Kishan
Shannon always gives excellent service
Shannon always gives excellent service. She is so reliable and knows what shes talking about. We wont go to anyone else for help
4 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hi Cynthia, it’s great to know Shannon continues to deliver such a consistent experience and has built a strong level of trust that keeps you coming back with confidence. -Kishan
Absolutely love the Castleford 3 store
Absolutely love the Castleford 3 store, I’ve been to other shops but none are as good as Cas, the customer service far outreaches any other store.
31 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hi SL,
That’s fantastic to hear 🌟 It’s wonderful that the Castleford team consistently goes above and beyond for you. -Ayesha
So grateful that Karen upgraded my…
So grateful that Karen upgraded my phone to one like my old phone, and she also transferred everything from the old to new phone. I would never have done this myself. Thank you so much
30 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
That’s wonderful, Pam 😊 We’re pleased Karen could handle your phone replacement and move all your data across seamlessly, ensuring you didn't have to face any of it alone. Enjoy every moment with your new device 🎉 -Arvind
Shannon is brilliant and really…
Shannon is brilliant and really helpful. I’ll definitely come back again. She saved me £40 a month on my broadband.
29 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hi there, your shout‑out is WOW ✨ We're thrilled that Shannon shared her prompt expertise to shave a massive chunk off your monthly broadband bill. Knowing her stellar care won your loyalty is fantastic, and we look forward to greeting you next time 💙 -Arvind
Aya was amazing very helpful young lady
Aya was amazing very helpful young lady
29 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Castleford
Hi Aya, thanks for sharing this — really lovely to hear you were so well supported and had such a positive interaction. Sounds like she made a great impression. -Shivam
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