Adnan was really helpful today, immediately got me better deals and was really friendly. Great service and I always use Cheltenham Three to renew my contracts. 18 Aug 26.
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Craig was bloody amazing so helpful and kind to an old lady. Would recommend Cheltenham branch any day
A empresa respondeu
The lady who served me today in the Three Store was hugely helpful, knowledgeable and helped solve the problem I’d created using your really poor and confusing Three app and terrible phone customer... Ver mais
A empresa respondeu
I got a new iPhone 17 pro. The customer service was really great. I was served by Adnan, such a lovely service. Everything was explained into details.
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Cheltenham
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
171 High Street, GL50 1DF, Cheltenham, South, Reino Unido
- 01242256020
4,7
Excelente
57 avaliações
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Mueed was really helpful and sorted our…
Mueed was really helpful and sorted our sim easily.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
Hey Ella, that’s wonderful! We’re so happy Mueed was able to provide such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
I am very grateful
I am very grateful. The service is really good
18 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
Hey Sadia, that’s awesome! That’s what we like to hear. Thank you for the amazing 5⭐ review! -Neha
Adnan and Mueed have been outstanding…
Adnan and Mueed have been outstanding in their customer care very knowledgeable, trustworthy and helpful
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
Hi Elizabeth, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Nik is am EXCELLENT worker
Nik is am EXCELLENT worker. I have a TBI and she was SO helpful and patient. Definate management material.
25 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
Hey Sean, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Three store saves the day.
The lady who served me today in the Three Store was hugely helpful, knowledgeable and helped solve the problem I’d created using your really poor and confusing Three app and terrible phone customer service who were less than no help… and obviously couldn’t care less.
Frankly if it wasn’t for the lady in the Three shop in Cheltenham today I would have left Three for good. She is much too good to be let down by your dreadful app and abysmal telephone support.
21 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
We're disappointed to hear that you struggled to get the help you needed but are relieved that the Cheltenham store could give you confidence and help in the end. Thank you for your review, Andy -Scott
Super helpful
Super helpful. I had a nightmare with the app and call centre which meant I had 2 contracts running at the same time. The call centre could not help but the shop were able to. I am very grateful for their help in resolving the issue. Three really need to sort out the app!!
21 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
We're really glad that the store team could save the day and get that issue resolved. Thank you for the review, Amy :) -Scott
Upgrading phone
Adman and Mueed were very helpful and explained everything very well to non tech savvy person.
11 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
Thanks for this amazing 5⭐ review, Sarah. We really do appreciate you taking the time to send this over! Great work Adman & Mueed 🎉 -Jade
Great explaining things and very smooth…
Great explaining things and very smooth process!
11 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
Thanks for this fantastic 5⭐ review, Laura. We really do appreciate it! Have a great day 😊 -Jade
Excellent and friendly customer service…
Excellent and friendly customer service from Adnan.
9 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
Brilliant, Supun. We're glad Adnan could help. Thank you for leaving a review :) -Scott
Resposta da Three UK - 3Store Cheltenham
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Personal and expert knowledge
Personal and expert knowledge. Friendly. Even the adnan was excellent and Ash was so patient
6 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
Thanks for this amazing 5⭐ review, Karen. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Resposta da Three UK - 3Store Cheltenham
We're ecstatic that Adnan gave you the great experience you deserve, Oyewole. Thank you for sharing :) -Scott
Best customer service
Best customer service. I rate it very highly
4 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
Thanks for your feedback, Inzi, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Resposta da Three UK - 3Store Cheltenham
Thanks for this amazing 5⭐ review, Ashlee. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Really helpful and Solved my issues
Really helpful and Solved my issues
2 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Resposta da Three UK - 3Store Cheltenham
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Great service and advice
Great service and advice , despite not wanting to spend more money I have but I super happy with service and product
1 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Cheltenham
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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