Both members of staff in store on the day were extremely pleasant and helpful. Kallum was thorough in his approach to help me explore all relevant options to make sure I was getting the right package.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Went intot the Chesterfield store today to upgrade father's phone. She took the time to explain the available deals that would be suitable for him and fitted him the screen protector. She was br... Ver mais
A empresa respondeu
We recently went to the 3 Store in Chesterfield to upgrade my phone. We were served by a gentleman named Paul. He was absolutely brilliant and answered all of our questions. Nothing was too much troub... Ver mais
A empresa respondeu
I came into the Chesterfield store today to renew my contract and cancelling my daughter's contract. This would normally reduce me to tears! However, Paul could not have been more helpful, fri... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Chesterfield
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
SU18 Vicar Lane, S40 1PY, Chesterfield, Midlands, Reino Unido
- 01246208451
4,9
Excelente
85 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service was excellent
Customer service was excellent. I'd previously tried to get a broadband deal online but couldn't get through to the final stage of securing a date for the service to begin. I spoke to a staff member in store and he went through the details and secured a contract for me at only a fraction above the online price. He was polite and friendly and talked me through the setting up process and gave me useful information. Would recommend.
21 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Thank you so much for this fantastic 5⭐ review, Catherine. It’s wonderful to hear that our colleague on site guided you through everything smoothly and secured the right plan for you. Your recommendation means a lot to us. -Maryalex
Excellent service from start to finish
Excellent service from start to finish. Fulfilled my needs and answered all my questions. And I got a great deal
20 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Thank you so much for sharing this lovely feedback, John! We're delighted to hear that you had such a positive experience with our team. -Afaq
Thank you so much
Thank you so much Tegan for helping us find my husband a new phone! So helpful and kind.
18 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Hi Kimberley, thanks for your lovely feedback. It’s great to know Tegan made choosing the right phone for your husband easy and a positive experience. -Suhaas
Emma sorted out several issues on my…
Emma sorted out several issues on my iPad with skill and speed all up and running now.
18 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Thanks for this fantastic review! We’re thrilled to hear Emma provided excellent support and guided you throughout. 😊 -Veronica
Emma
Emma, was amazingly helpful, whilst also managing the store!
Very knowledgeable, easy to understand and professional 👏 👌 👍
18 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
We’re thrilled to hear this! 🌼 Emma will be delighted to know she made your experience shine. Thanks for letting us know, it truly means a lot to us, Sheila! 🥰 -Kashish
Very good customer service
Very good customer service. Tegan was very helpful. Would definitely recommend.
18 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Thanks a ton. Joan! We're glad to know Tegan made your visit so smooth, and see you next time. 🤗 -Kashish
Every one was very helpful and polite
Every one was very helpful and polite. Emma Regan especially. Things that I could not understand about them helped me and I came out of the shop a very happy person. X
13 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Double the care, double the wow! We’re thrilled Emma and Regan looked after everything so brilliantly. Notes like yours, Anne, always make us smile. -Ashifa
Resposta da Three UK - 3Store Chesterfield
Hey, Tony! 🎊 That’s amazing to hear! Big kudos to Tom for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet
Three store in Chesterfield
We visited the Chesterfield store to discuss broadband and we was served by Emma, who is very helpful. We had problems with the broadband and visited the Three store 3 times, and Emma assisted us everytime, she is very professional and knows her job and does it very well.
28 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
That's brilliant, Lyndsey! We're super happy to hear that Emma gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Resposta da Three UK - 3Store Chesterfield
Hi Jeanette, thanks for taking the time to leave a review. We’re pleased to hear you felt well supported during your visit and that the team made a positive impression. -Shivam
Really pleasant staff
Really pleasant staff, Paul was great as we are a complicated arrangement.
20 de abril de 2026
Avaliação não solicitada
Paul was excellent and helpful …
Paul was excellent and helpful explaining everything well
20 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Hey David, you’ve just made our day! 🎉 We’re glad to hear your experience with Paul was excellent, and your feedback truly means a lot to us. -Neha
Easy getting my phone when i bought it…
Easy getting my phone when i bought it on 7 april. And easy to transfer the data when i brought it in on saturday 18th. Tom was great, really helpful. Brill customer service.
18 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Hi, Seonaid! We’re so pleased to hear that getting your phone and transferring your data was smooth and straightforward, and that Tom was able to provide such helpful support. 🥰 -Prabhjeet
Great customer service and easy process
Great customer service and easy process
14 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Thanks for this fantastic 5⭐ review, Tracy! We absolutely love hearing this. Have a wonderful day! ☺️ -Ayesha
Happy customer
Friendly and helpful service from Emma and Paul. Thank you
14 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Hey Anthony, thank you for sharing this amazing 5⭐ review! We’re thrilled that Emma and Paul gave you such a fantastic experience. -Veronica
The staff were very helpful
The staff were very helpful getting me the app sorted.
Tom and Paul were excellent
13 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Thanks so much, Richard! 🎉 We’re delighted that Tom and Paul were able to assist you in exactly the way you needed. Wishing you a wonderful day! ☺️ -Kashish
Review
Friendly customer service with no pressure from staff
4 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Hi Alex, thanks for the lovely review. It’s great to hear the team were friendly and made everything feel relaxed for you. -Ayesha
Emma and Paul were extremely patient…
Emma and Paul were extremely patient and helpful. Explained things clearly today.Kallam was helpful when I came in originally.
3 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
Hi Miriam, we appreciate you taking the time to share this. Great to hear Emma and Paul took time with you and made everything easy to understand, and that Kallam supported you on your first visit too. -Kishan
Emma was very friendly
Emma was very friendly, helpful & went above & beyond with managing our new phones & contracts. Been with three for a number of years and always been reliable ☺️
29 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
We really appreciate your kind words, Gary! 🎉 It’s fantastic to hear how well Emma supported you and made the whole process seamless. Knowing you’ve trusted us for so long means a great deal. 😇 -Prabhjeet
Great service
Paul has helped us out massively today. Thank you very much!!!
27 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Chesterfield
That’s fabulous, Aleesha! We’re thrilled that Paul gave you such a fantastic experience 🌟. -Veronica
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.