The customer service was amazig by both nayeem and oumar Not only sortrd me out with the best trade in offer ona upgrade but also helped me transfer ans set uo new device and watch.
A empresa respondeu
Unit 2A Kingsland Shopping Centre, E8 2JP Dalston, London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The customer service was amazig by both nayeem and oumar Not only sortrd me out with the best trade in offer ona upgrade but also helped me transfer ans set uo new device and watch.
A empresa respondeu
I am very happy with Three customer service Dalston store. Specially Nayeem who is customer advisor help me and very polite and helpfull staff. Thanks
A empresa respondeu
Hello, I am one happy customer and wanted to say I always have an amazing service and happy welcoming from 3 shop based in Dalston E8 I personally never had disappointed service and always kind. Cust... Ver mais
A empresa respondeu
It was good customer service from Nayeem who served me and help me getting better price on my sim contract and also helped me setting up my three app. I highly recommend Dalston three branch, staff i... Ver mais
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

Unit 2A Kingsland Shopping Centre, E8 2JP, Dalston, London, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Got new phone, Rana helped me set it up also, Superb store and Customer Service.

Resposta da Three UK - 3Store Dalston
Amz and Oumar provided stellar service helping me upgrade my phone and accessing an affordable plan — 10/10 experience in store. Thank you so much!

Resposta da Three UK - 3Store Dalston
I came in to Dalston jus to query a few things on my account, Nayeem and Oumar were so helpful and so informative i ended up upgrading to a new phone. They took over an hour to help me transfer my data from old phone to the new one and im very grateful.
The whole team is amazing, bubbly and a good experience.
10/10

Resposta da Three UK - 3Store Dalston
Great service from Oumar he helped me move from pay as you go to contract so smoothly and efficiently.

Resposta da Three UK - 3Store Dalston
I usually go to the store in Angel but the energy i received from Oumar and his team made me happy
So eager to help
Amazing service

Resposta da Three UK - 3Store Dalston
Been a long time customer with Lyca, went and found Rana, he gave me a fantastic £25 deal for unlimited sim and Home Internet for that price. THANK YOU

Resposta da Three UK - 3Store Dalston
I came into the Dalston store for a transfer and Rana helped me, I am an elderly man so it's nice we get looked after by Three and the Dalston staff.

Resposta da Three UK - 3Store Dalston
I am a 79 year old customer who has been with Three for 19 years, i had a small issue with my phone and went to Vodafone in Narrow Way Hackney, I asked a young man to help me as i am with three and he refused to help me and said you have to go to a three shop and didnt even look to see or ask what the problem was, i came to three and Rana helped me figure out in less than 2 minutes the issue was network change to 5G that i need to switch no. Thank you Rana

Resposta da Three UK - 3Store Dalston
Oumar was very efficient and polite. Transfered my data from old.phone to my new phone within 30 mins.
Top man

Resposta da Three UK - 3Store Dalston
My experience was very smooth, my queries were sorted out very quickly & any information I requested was provided efficiently by Jonathan at the Dalston branch.

Resposta da Three UK - 3Store Dalston
I recently went to the shop as I came back from travel and my phone was not working, spoke with Jonathan and he found out the reason and fixed it very quickly, he was very helpful

Resposta da Three UK - 3Store Dalston
I came in to the store to transfer my number to three and Gloria gave me the best customer service, she was very helpful and patient and she explained to me everything and also told me the benefits I would be receiving now that I have an account with three and I’m very happy with everything

Resposta da Three UK - 3Store Dalston
I came into store to find support on how to use my phone. Jonathan was very friendly and approachable and helped me clear viruses on my phone and set some of the phones settings to make it easier to use. It was a very helpful interaction. I will definitely be coming again for help.

Resposta da Three UK - 3Store Dalston
I am a Autism customer, Oumar Dalston branch, was patient in service to a vulnerable customer. His skills and manners enabled me to be less frustrated and relaxed. Thank you very much.

Resposta da Three UK - 3Store Dalston
I recently.got my Phone upgraded wuth Gloria not only i got a good deal my Phone was set up by the team in minutes, left the shop all set up with ny new phone

Resposta da Three UK - 3Store Dalston
I am an elderly man with accessibility needs, both my hands are restricted, I always stress about visiting stores, as you never know how things will go, I have 5 contracts that was expired since 2021 to 2023 and didn't have anyone to assist me to cancel them, I went into the Dalston store and met Rana who helped me one year ago to get a phone, upon explaining to him i have some contracts he insisted helping me call customer services, we spent over an hour to cancel all old contracts and even helping me get a new phone, I'm grateful people like him exist and a company like Three hires people like him, thank you Rana. ( Hi this is Rana here from the Dalston Three store, Mr Adams has verbally asked me to write this for him as he is unable to do so, can I also add if anyone is in need of any assistance please be sure to come into store and let us know if you have any accessibility needs as we will he more than happy to assist anyone 😊 #V3ftw)

Resposta da Three UK - 3Store Dalston
I was saved by oumar he was good costumer representative.
Good service from him, 7stars

Resposta da Three UK - 3Store Dalston
I have lots of contracts with three and went into the Dalston store to talk about them, Gloria helped me and i even took the £20 two tablets deal. Dalston was wonderful and helped me

Resposta da Three UK - 3Store Dalston
Nayeem gave excellent customer service. And he gave me very good deal. I am very happy.

Resposta da Three UK - 3Store Dalston
I went to the store as my tablet Internet was not working Jonathan was very helpful and showed me how to use hotspot

Resposta da Three UK - 3Store Dalston
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.