Customer service was terrific and totally professional service Been quite a few years with three and can't fault it Staff is very productive and knowledgeable
A empresa respondeu
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Veja o que dizem as avaliações
I couldn't fault the girl in Dunfermline branch (sorry i forgot your name) she was really helpful. There was a lot of sorting out ending one contract and starting another. The only negatives where why... Ver mais
A empresa respondeu
Ellie at the Dunfermline store was amazing today and so helpful and patient- especially with me having my husband who changed his mind countless times and also had to sit and listen to my son moan h... Ver mais
A empresa respondeu
Always a pleasure when visiting the store very friendly fixed my screen and helped me get a nee sim for me tablet .Always great customer care 1st class . KERRIE WAS THE ASSISTANT WHO ALWAY GOES ABOVE... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Dunfermline
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
Unit 15b Kingsgate Centre, KY12 7QA, Dunfermline, North, Reino Unido
- 01383725014
4,9
Excelente
86 avaliações
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friendly stuff and catered to all our…
friendly stuff and catered to all our needs
5 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Thank you, Ronald! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Attended store to check plans and…
Attended store to check plans and change plan. Ellie helped me and was exceptional. All sorted and out store in no time.
5 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Hey Ian, it’s great to hear your visit went so smoothly. Ellie’s clear guidance and quick support clearly made the whole process effortless, and it’s brilliant to know you had everything sorted in no time. 😇 -Prabhjeet
Phone Back-up
I phoned up needing advice about Insurance, David was great in guiding me to the right direction. When I expressed how I am not good with technology, he asked if I was local and if so, to pop in and he would assist me with everything. When I got to the store, all 3 team members were just fantastic is supporting me with what I needed, also signed up and walked away with an Honor Tablet which I had been looking into buying a tablet for a couple months now and at a great price!!
1 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Welcome, Suzanne! It’s so exciting to see the trust you’ve placed in us. David did an amazing job helping you out with his best efforts, and we hope to see you again soon! 😇 -Kashish
Resposta da Three UK - 3Store Dunfermline
Hello Alan, thank you for your 5⭐ review! It’s wonderful to hear such kind feedback. -Neha
Great service from Kerrie helped me…
Great service from Kerrie helped me switch my new phone over happy with the service.
1 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Hi Graeme,
Kerrie smashed it 🙌 Glad she got your new phone switched over with zero stress. Appreciate you sharing the love ⭐ -Ayesha
Easy chat
Easy chat, good deals clearly explained. Thank you
8 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Hi Graham. It is good to hear that our recent conversation was seamless and that the available options were presented with clarity. We are glad we could assist with your requirements. -Kishan
My experience at the Dunfermline store…
My experience at the Dunfermline store was great today, staff were very welcoming and helpful. Scott was great at explaining the contract and making sure we understood everything.
1 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Thank you, Shannon. We are delighted your time in the Dunfermline store felt so welcoming, and it is great to hear Scott guided you clearly through everything. Your feedback means a lot. -Suhaas
Fantastic staff
We were welcomed into the store with 2 very friendly staff members.
Megan who dealt with our transaction was very helpful amd knowlegable.
21 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Thank you for the lovely review, Sandy! It’s wonderful to know you were greeted by friendly team members and that Megan supported you with her expertise. 🙌 -Veronica
David was brilliant helped us and made…
David was brilliant helped us and made an experience that is usually boring, much more exciting. We will be back.
18 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
We appreciate your kind words. It’s wonderful David’s support made the process engaging. Thank you so much for the 5 ⭐ review! -Suhaas
Friendly and helpful staff
The staff in the Dunfermline store are always helpful and friendly. I've used the store for many years and have always been happy with the service received.
13 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Hi there, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad our team at the Dunfermline store could make your experience smooth and enjoyable. -Neha
Very good customer service
I was in the weekend for my visit where I purchased 2 phone contracts. I interacted with Megan on both visits and I was made to feel welcome, the first weekend when I was at the shop I wasn't 100% sure if I wanted to move from my current supplier so advised I would go back. After speaking with my current supplier I decided to go back to speak with Megan. I was made to feel welcome again and I interacted with David on this visit. Both Megan and David spent enough time with me to make sure I understood everything they had explained to me and knew exactly what was happening regarding my phones and their delivery.
I ran out of time so couldn't get my phone contents move over to my new phone but I'm ok to go back next weekend to get that all moved over.
11 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
What a joy to read your feedback, Linda. It’s fantastic to hear that both visits left you feeling supported and confident in your choice. Megan and David clearly made sure everything was clear and comfortable for you, and it’s great that their time and care made such a difference. Whenever you’re ready to pop back in to transfer your content, the team will be more than happy to help you finish setting things up. Enjoy your new phones and thanks again for sharing your experience. -Manavata
David was absolutely fantastic
David was absolutely fantastic, I went in for my daughters first iPhone and he was amazing , so helpful, so knowledgeable and not pushy with any add ons. I will be going back later in the year for another one. Absolutely excellent guy and a credit to Three.
6 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Hey Nikki, what an incredible experience! With David’s thoughtful guidance, a simple switch turned into something truly special. We’re thrilled you left feeling confident with your new device, and we know you’ll love every moment with it. Can’t wait to welcome you back again soon! -Ashifa
Excellent service
6 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Hi there, thank you for the 5 ⭐ rating. Great to hear you had an excellent experience with us. -Kishan
Great service
Ellie served us in store new phone all sort and ready to go! Great experience Ellie was really knowledgeable and patient! Definitely prefer the in store experience!
29 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Nicol, we’re so pleased Ellie made everything straightforward and gave you confidence with your new phone. Great to hear you enjoyed the in‑store service. -Shivam
Came in to see about swapping 2 phone…
Came in to see about swapping 2 phone contracts from EE to Three today in the Dunfermline shop. David and Kerrie were phenomenal. So friendly and knowledgeable and my wife and I were laughing throughout. Thank you both so much. We will be back when we are ready to upgrade.
18 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Thank you for sharing this, Kiera! We’re thrilled to hear that your visit to our Dunfermline store was such an enjoyable one. David and Kerrie clearly made a great impression, and it’s wonderful to know you both felt so well looked after. -Afaq
Kerrie was fantastic
Kerrie was fantastic. Very helpful and took the time to explain and serving other customers at the same time. Very capable and experienced.
16 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
That’s what great service looks like! Huge shout‑out to Kerrie for making your visit special, and we’re even happier knowing it meant so much to you. -Ashifa
New phone
David and his team were amazing today helping my mum get a new phone and transferring all the data and apps etc over to her new phone
Thanks again.
14 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Hey.
Thanks! Your review is really appreciated. -Pete
Very attentive and helpful friendly…
Very attentive and helpful friendly service from Kerrie and David
7 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Thanks a ton, Lynne! 🎉 We’re so glad everything went perfectly with Kerrie and David’s help, and we can’t wait to welcome you back again! 🥰 -Kashish
Great service from Andy and Kerrie at…
Great service from Andy and Kerrie at Dunfermline. Helped me out big time. Five ⭐⭐⭐⭐⭐
5 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Dunfermline
Thanks for your feedback, Irene, and it's lovely to hear that you enjoyed great customer service from Andy and Kerrie during your Dunfermline store visit. We appreciate you taking the time to share this with us. -Michael
Resposta da Three UK - 3Store Dunfermline
Hey Philippe, that’s awesome! That’s exactly what we like to hear. Thank you for your feedback. -Neha
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