Jemimah delivered excellent service today, she made sure all my needs were met, we had a nice conversation and gave she me the best deal too. I now have home broadband and a SIM card for €36 which is... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS Edinburgh, North, GB
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Jemima and Jamie were so helpful and patient. They had the expert knowledge to fix a problem we had setting up my son’s phone. It was complicated and they took all the time needed with no stress and k... Ver mais
A empresa respondeu
Was first class! Jay was awesome! Really honest and clear. Also helped my mum with phone advice. Really positive experience
A empresa respondeu
The guys at 3 are always so helpful, going above and beyond. They always make sure I get the best deal. Even when renewing a phone plan isn’t straightforward, they make it easy and remove the stress f... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Edinburgh St. James
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
Unit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS, Edinburgh, North, Reino Unido
- 01315572308
4,9
Excelente
189 avaliações
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Sam and Gurveer ftw
Sam and Gurveer are great. Thank you for the great deals! Couldn't be happier with my brand new Palm Pré!
11 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hey there, it is a pleasure to hear that Sam and Gurveer provided a positive experience while getting you set up. We are glad you are pleased with the value and your latest device. -Kishan
Roaming package
Arif was excellent helpings sorting out our roaming package explaining everything clearly.
10 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hi Marta, we're pleased Arif made everything clear and helped you choose the right roaming option. Great to hear everything was sorted smoothly for you. -Suhaas
Arif and harry were very helpful for my…
Arif and harry were very helpful for my purchase of my new phone. They took their time explaining what options I had available and made the experience smooth. Will n bringing my family over. Great experience!
10 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hi Tangim, thank you so much for your wonderful review! We’re delighted to hear that Arif and Harry made your phone purchase smooth and stress-free. They take great pride in explaining all the options clearly, and it’s fantastic to know their support made such a positive impact. -Shivam
Excellent service.
Excellent service.
Jamie was very helpful and patient when it came to ordering a new phone.
Highly recommended.
5 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hi Davey. It is brilliant that Jamie was so supportive and took the time to ensure your new device order went through smoothly. We appreciate the recommendation. -Kishan
Arif nice service glad to convert into…
Arif nice service glad to convert into three
3 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hi Vijay, great to hear Arif provided a positive experience and made your move to Three a happy one. -Shivam
Great service and communication and…
Great service and communication and great and full instructions to start to finish thanks to. Arif great member of staff and credit to your team.
2 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Thank you for the great shout‑out, Graham! Arif’s dedication truly make a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! -Ashifa
Gurveer is a great manager
Gurveer is a great manager. Very clear and understanding and his boss Harry is super helpful to getting me a great deal
1 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hey, Agnes! It’s brilliant to hear such positive feedback about both Gurveer and Harry. We’re lucky to have such a clear and supportive team. 😇 -Prabhjeet
Emilia was really great
Emilia was really great, she explained in detail all I needed.
21 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
That’s brilliant 🌟 Alexa, lovely to hear Emilia walked you through everything with such clear and attentive care 😊 Here’s to plenty of bright moments ahead ❤️ -Arvind
Manager and team are fantastic
Cruz, Jamie and the manager Harry especially were fantastic today with my Mum. We had an issue on her account (not their fault another branch) and Harry was excellent in helping and went above and beyond. My mum has a disability and had son with me whos in remission and he was just amazing with both of them.
18 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hi Carrie, it’s lovely to hear about the support you received. We’re so glad our team could step in to resolve those account issues and look after your family during your visit.
We'll be sure to pass your praise on to the staff members involved and their leadership team. Thank you for taking the time to highlight their hard work! -Shivam
Canny Experience - Got more than expected!
Jamie and Emilia (I think I got the names right!) were super helpful, friendly and patient. They helped setup some mobile broadband and get us a decent deal for the family on a new data plan.
Also great chat which got me is just as important as the purchase 😆
17 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hey Tony 🎉 Thanks for sharing the love! It is fantastic that Jamie and Emilia showed such patience and expertise to help you secure a deal that worked so well for your family. Enjoy every moment with your new setup 🌟 -Arvind
Jay was a super help getting my new…
Jay was a super help getting my new phone set up, and transferring from my old one. Recommend this shop!
16 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Boom 💥 Suz, it’s stellar that Jay was such a star with your phone setup and ensured all your data was moved over smoothly. Nothing beats a recommendation for our shop ❤️ -Arvind
Jamie was very helpful and answered all…
Jamie was very helpful and answered all my questions in a very understandable manner. Would recommend him for help choosing a plan for any first timers.
11 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Kaelyn, it’s brilliant to hear how confidently you were guided through everything. Jamie’s clear explanations and supportive approach clearly made choosing the right plan feel simple and stress free. We truly appreciate you sharing your experience. -Manavata
Sam was absolutely fantastic
Sam was absolutely fantastic, helped me with my order and was great banter :)
Everyone in the team chipped to help out with the bank which was great and we got to solve everything smoothly and quickly!
11 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Thank you for sharing this lovely comment, Irene! We’re thrilled to hear that Sam and our team gave you such great support and made sure everything was handled smoothly. -Afaq
Excellent service
Very pleased with the service I got in store, Jay was really helpful sorting my phone which had broken and also saved me money on my broadband.
8 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hi there, great to hear Jay got your phone sorted and helped make your broadband a better fit too. -Kishan
Resposta da Three UK - 3Store Edinburgh St. James
Thank you, Simon. We’re delighted to know you’re extremely happy with the service you received. 😊 -Ayesha
thanks to Jay for a great deal and…
thanks to Jay for a great deal and great service today
1 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Jay turned great value into an outstanding experience, showing exactly what customer care should feel like, Prince. -Ashifa
Jamie (assistant manager) was super…
Jamie (assistant manager) was super helpful and answered all our questions!!
1 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Eva, we’re delighted Jamie’s attentive support and clear answers made your visit so smooth and reassuring. Your feedback means a lot to us. -Suhaas
Jamue assitant manager was outstanding…
Jamue assitant manager was outstanding and explained everything perfectly
1 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Thanks so much, Luis! We’re absolutely buzzing to hear how brilliantly Jamue supported you. His confidence, clarity, and ability to break everything down so effortlessly truly set him apart. We’re thrilled he made such a standout impression! -Manavata
Easy going
Assistant manager explained the process well, good customer service, 10/10
1 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Thank you for the perfect rating, Kacper. We are pleased our Assistant Manager provided clear explanations and supportive guidance during your visit. -Suhaas
Thanks Jay
Thanks Jay, happy Customer Service, thanks for the Tea such a warm reception,
1 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Thank you for your feedback, Vjther. We’re pleased to hear that Jay made you happy with the support and that you appreciated the warm welcome. 😊 -Veronica
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