Jemimah delivered excellent service today, she made sure all my needs were met, we had a nice conversation and gave she me the best deal too. I now have home broadband and a SIM card for €36 which is... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS Edinburgh, North, GB
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Veja o que dizem as avaliações
Jemima and Jamie were so helpful and patient. They had the expert knowledge to fix a problem we had setting up my son’s phone. It was complicated and they took all the time needed with no stress and k... Ver mais
A empresa respondeu
Visited the 3 store in St James Edinburgh after a subpar visit at my home store. Met Guvvy the assistant manager who after two minutes of conversation told me the phone I would probably buy, talked th... Ver mais
A empresa respondeu
The guys at 3 are always so helpful, going above and beyond. They always make sure I get the best deal. Even when renewing a phone plan isn’t straightforward, they make it easy and remove the stress f... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Edinburgh St. James
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
Unit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS, Edinburgh, North, Reino Unido
- 01315572308
4,9
Excelente
190 avaliações
Pede aos clientes que avaliem
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Great customer service from Jemimah she…
Great customer service from Jemimah she helped renew my sim plan and set up my wife’s plan with ease.
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hi Ataur, Thank you so much for sharing this! Jemimah will be super glad to hear your kind words. We look forward to serving you again soon! 😊 -Kashish
Resposta da Three UK - 3Store Edinburgh St. James
Hey there, that’s awesome! We’re glad you had such a positive experience. Thank you for this amazing 5⭐ review! -Veronica
St James
Harry the manager was brillant totally helped me out with my Upgrade and got me a brillant deal on a tablet and broadband! Highly recommend everyone to visit!
20 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
The team was Amzing sorted it all out …
The team was Amzing looked after all my worries about changing networks and getting the new phone Gunbeer the manager was outstanding he went above and beyond to make sure it all worked for us
18 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
That’s wonderful to hear, Rajinder. We’re delighted that Gunbeer supported you with your network switch and ensured everything was sorted. Your feedback means a lot to us. -Manavata
Sorting my wifi with Jemima
Jemima was very friendly, got us a great deal with a discount. Very happy with the service.
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hi Tom, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Jemima. -Suhaas
Great and quick
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Thanks for your 5 ⭐ review, and it's lovely to hear that you enjoyed an efficient service. We appreciate you taking the time to share this with us 🎊. -Michael
Sam was very helpful
Sam was very helpful! He got me straight on a new plan as I was out of contact and was very knowledgeable. Fantastic service
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great service
Got served straight away and lady was very kind and nice. Had great chats :)
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Such a lovely 5⭐ review, Tomás. Thanks for taking the time to send this over 😊 -Jade
Jemimah was absolutely excellent today…
Jemimah was absolutely excellent today and delivered amazing service. Told me the best options and helped me with the purchase and set up of my new phone.
13 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
That's awesome, Upa :) We're happy that Jemimah got it all sorted for you, and helped get you connected -Scott
Amazing help from Sam who offered me my…
Amazing help from Sam who offered me my new contract.
13 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
We hope you love your new phone, Hannah. We're glad you chose to take it out with us :) -Scott
Great service
Great and efficient service from Emilia at 3
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hey Carol! It’s really lovely to hear that Emilia was so helpful. Thank you for the wonderful 5 ⭐ review! -Ayesha
Had a great experience in store
Had a great experience in store, Gurveer was so helpful. I had slightly complicated request that he managed to not only solve, but suggested a contract that worked even better for me, thank you Gurveer!
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
My experience was amazing
My experience was amazing, very nice and very helpful. Guvy and Sam were amazing!
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Had an amazing experience today!
Had an amazing experience today getting the new iPhone. Luke and Harry talked me through every option and they were £20 per month cheaper than EE, who I moved from. So happy and leaving one very happy customer :)
6 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hey.
Thanks! Your review is really appreciated. -Pete
Very happy with jem and Guvy
Very happy with jem and Guvy, got good deal.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
sam was amazing
sam was amazing, he got me a great deal on an honour phone that was very suited to me. he made the whole process so quick and easy and answered any questions i had.
5 star man
29 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Seamless transaction very happy
Seamless transaction very happy
29 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Emilia and Gurveer excellent people and…
Emilia and Gurveer excellent people and solved all my issues, beyond expectations!!! Absolutely the best at the store, had some problems with other people before and they were so nice so happy walking out of the store, thank you guys!!
28 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Thanks for your feedback, Angel, and it's lovely to hear that you enjoyed great customer service from Emilia and Gurveer during your store visit. We appreciate you taking the time to share this with us. -Michael
Jamimah has been the best today
Jamimah has been the best today! Very accommodating, helpful and social.
22 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
It was a straightforward transaction
It was a straightforward transaction. Jamie is extremely knowledgeable, made everything go smoothly, no sugar coating and just putting it as clearly as can be.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Edinburgh St. James
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
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