I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 53, Braehead Shopping Centre, G51 4BN Glasgow, North, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... Ver mais
A empresa respondeu
Customer service is 20/10 Andrea was very professional and really helped us with a new phone & sim. Andrea is a asset to the company three Very friendly helpful & nothing was any bother to her. Fan... Ver mais
A empresa respondeu
Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Glasgow (Braehead)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, Reino Unido
- 01418861919
4,9
Excelente
179 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing service from Rachel.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
The Three assistant,Nicole
The Three assistant,Nicole, was extremely helpful and patient with me. I had a specific need today and she listened to me and accommodated that, graciously and kindly. She was very supportive.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
Thank you for sharing your experience, Mairi! 🌟 We’re delighted to hear Nicole provided such thoughtful support and made sure your needs were met with care. Your kind words mean a lot to us. -Suhaas
Helpful and knowledgeable ataff
We were having technical issues with another provider, and having previously been with '3', decided to return to ask for some help. Pardeep and Andrea (Braehead) were amazing in trying to sort the issue for us. Their help and expertise was exceptional so we have now returned once again as customers of '3'. Thank you
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
Thank you for sharing this with us, 💙 Eileen! Pardeep and Andrea at Braehead truly went above and beyond to help. We’re grateful to have you back with us as a customer of Three. Wishing you an incredible day! 🥰 -Kashish
Visit
Corey was helpful and knowledgable. Pleasant experience . Thanks .
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
Hi Carol, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Resposta da Three UK - 3Store Glasgow (Braehead)
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Resposta da Three UK - 3Store Glasgow (Braehead)
That’s impressive, Reckless. We’re glad to hear that you’re happy with our service. Thank you for the great review. -Manavata
Nicole was super helpful and helped me…
Nicole was super helpful and helped me with all my problem. Great shop!
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
This is fantastic to hear, Ellie! ✨ We’re delighted that Nicole was able to support you so well. Thanks for the great review! -Veronica
Came in to talk about renewing my sim
Came in to talk about renewing my sim. Corey talked me through various options listened to what my needs were and came up with a better plan at a small extra cost.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
Thank you for taking the time to share this with us, Anne. Five ⭐ has never felt so rewarding. We’re delighted to hear that Corey created such a remarkable experience for you and made your visit truly fabulous. -Prabhjeet
So grateful for getting all my stuff…
So grateful for getting all my stuff transferred over , while I went shopping.
Thanks Emily for all your help & being so nice.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with Emily. I'm sure they'll be thrilled to see this -Maxine
Emily was very helpful today
Emily was very helpful today. Thanks
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
That's fabulous, Joyce! We're glad Emily gave you the support you needed. Thanks for the great review. :) -Neha
Pardeep was most helpful with my issues
Pardeep was most helpful with my issues
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
Hey Kenny, that’s marvelous! A big shoutout to Pardeep for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Veronica
The usual fabulous service
The usual fabulous service, great staff . 70 yr pensioner who has no IT skills at all. Wouldnt go anywhere else. Can,t thank them enough...Eva 1 and Laura.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
It’s a pleasure to read this, Linda! We’re pleased that Eva and Laura provided the extra care needed to ensure you felt confident and looked after while we got everything sorted for you. Knowing we are your first choice for support really means a lot. -Kishan
Resposta da Three UK - 3Store Glasgow (Braehead)
Hi there, we truly appreciate your 5 ⭐ review. It’s fantastic to hear that you had a wonderful experience. -Arvind
Excellent service with Pardeep
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
That’s fabulous, Mary! We’re glad Pardeep gave you the support you needed. Thank you for a great review! -Neha
First Class service from a first class company!
My Daughter had a billing issue and Megan, Braehead Shop, solved it in no time at all.
11 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
This is such an amazing 5⭐ review, Mr Gallagher. We're glad to hear that Megan was able to sort your daughters billing issue 😊 Have a great day! -Jade
Meghan was a great help very friendly…
Meghan was a great help very friendly quick and precise would return to the shop and recommend it definitely.
11 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Laura
Laura, the assistant manager was very helpful and resolved our issue quickly.
10 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
I had a complex issue with a new…
I had a complex issue with a new contract. Online or telephone services were unable to help but Pardeep at the Braehead store was extremely helpful, sorting out my issue with ease. He was very friendly and helped me out in minutes. Excellent service.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
James, thank you for sharing your experience 🎉 We’re delighted Pardeep delivered exceptional care and made your visit truly seamless. -Shivam
Great in-store help
Graham in the braehead branch was great to deal with and kept everything simple for me 😁 I've been with 3 for a long time now and can't rate them high enough
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
Thanks a ton for your review, Craig! 🎉 Graham is truly exceptional. This is exactly what we strive for, making you feel valued and happy. Here’s to many more amazing moments together! 😃 -Kashish
Emily @ braehead store was really…
Emily @ braehead store was really helpful sorting my plan and identifying a charge I had unknowingly subscribed to via apple.
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Glasgow (Braehead)
Thanks for your 5 ⭐ review, Caroline, and it's lovely to hear that you enjoyed great customer service from Emily during your store visit. We appreciate you taking the time to share this with us, and wish you a Happy New Year 🎊. -Michael
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.