The staff in particular Kelly were very helpful indeed. She tried to work out why the 5G hub was not connecting to my phone. After changing the sim she brought a new hub which did connect to my phone... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 36 Issac Newton Centre, NG31 6EE Grantham, Midlands, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I always go into the Grantham store to renew my contract and if Chris is there even better. He is so helpful and patient with us oldies who don’t get technology!
A empresa respondeu
We we served by Craig and he was very knowledgeable and informative.He put together a good mobile and broadband package for me at a very good price per month.Very polite and a pleasure to do business... Ver mais
A empresa respondeu
Interactive with my son and saved a good amount of money
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Grantham
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
Unit 36 Issac Newton Centre, NG31 6EE, Grantham, Midlands, Reino Unido
- 01476575666
4,9
Excelente
161 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Chris was very helpful and sorted…
Chris was very helpful and sorted everything for my Mum on her return to the country.
5 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
We appreciate you letting us know. It’s great to hear that Chris handled everything smoothly for your mum on her return. Wishing you a wonderful day! -Afaq
Very patient and thorough
Very patient and thorough, very knowledgeable and explained everything very well Ryan was very helpful.
5 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Thanks for this lovely 5⭐ review, Chris! We absolutely love hearing this. A huge shoutout to Ryan for being so helpful. Hope you have a wonderful day 😊 -Ayesha
Brilliant service by 2 staff members
Brilliant service by 2 staff members. Ryan and Craig sorted my problems out with three and service was brilliant!
4 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
That’s fantastic, Clifford! It feels amazing to know Ryan and Craig were able to sort everything and make the experience smooth. Thank you for taking the time to leave such an incredible review! -Neha
Chris was very helpful
Chris was very helpful and dealt with all my queries satisfactorily with speed and efficiency.
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hi Phil, we appreciate the feedback regarding your interaction with Chris, as providing prompt and effective solutions is exactly what we strive for. -Kishan
Ryan was very helpful and was really…
Ryan was very helpful and was really polite very happy with my purchase and really happy with three great service.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hey Lynn, you’ve just made our day! 🎉 We’re glad to hear your experience with Ryan was excellent, and your feedback truly means a lot to us. -Neha
Ryan was so helpful and pleasant as…
Ryan was so helpful and pleasant as always . Will not deal with anyone else in store
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
That’s impressive, Sheryl 😊 It’s great to hear that Ryan continues to provide such a positive experience during your visits. ✨ Wishing you an incredible day. -Arvind
Chris was really helpful
Chris was really helpful, resolved the issue really quickly and efficiently and we've always had good experiences when we come into store
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hugh & Joanna, thank you for sharing this. It’s wonderful to hear that Chris made everything seamless and provided such attentive support. We look forward to welcoming you back again soon! -Afaq
Ryan was helpful servicd was great…
Ryan was helpful servicd was great reqlly happy with everything and explained everything really well.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Amazing, Iqra! We’re so glad to hear that Ryan was super helpful. Thank you for trusting us, we truly appreciate your feedback! ☺️ -Kashish
Ryan was very efficient and helpful…
Ryan was very efficient and helpful service.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hello Elisabeth, thank you so much for your wonderful review! 🎉 We’re happy you enjoyed our services from Ryan, and we’re always here to help. ☺️ -Kashish
Chris at Grantham
Chris was very helpful and thorough. He has saved me some money for the interim whilst I continue to pay off my current device. Very happy.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hi Stephanie, we’re thrilled Chris delivered exceptional service! Thank you for taking the time to leave us a review. -Neha
Excellent service from Chris
Excellent service from Chris. He was able to answer questions about my concerns and worries. Chris Listened, supported with great knowledge and was able to advise me in the best deal that suited me.
Thank you.
I will be back.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very happy with service!
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hey Marius, that’s superb! We’re glad you had a positive experience. Thank you for sharing this wonderful 5⭐ review! 🌟 -Veronica
Fantastic service from Jack at Three
Jack , what an absolute hero today . Went above and beyond to sort out a new phone for me , set it up and transferred all data off old phone . Seriously i don’t know what I would have done without him . Always great service at Three . Efficient, polite and knowledgeable. Thank you very much .
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
What a fantastic review, Tina! 🌟 Jack will be over the moon to hear this. We’re so glad he could sort everything for you and make the experience a great one. 😊 -Veronica
Amqzing.Chris solve evrithing very…
Amqzing.Chris solve evrithing very fast and very profesional.👌
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hey Jan, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
⭐⭐⭐⭐⭐ Excellent service from Chris
⭐⭐⭐⭐⭐ Excellent service from Chris – highly recommend!
We had a fantastic experience at the Three store thanks to Chris. He helped us get a great contract deal on the new iPhone 17 pro Max and made the whole process smooth and stress-free.
Chris was friendly, patient, and very knowledgeable. He took the time to explain all the options clearly, answered all our questions, and made sure we chose the best plan for our needs and budget. There was no pressure at all just honest advice and professional support.
It’s rare to find someone so helpful and genuinely caring about customer satisfaction. We left the store feeling happy and confident with our new phone and contract.
Thank you, Chris, for the excellent service you’re a real credit to the team!
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Wow! 🎉 Amazing, Stefania! It’s wonderful to hear how well Chris supported you. His calm approach and clear explanations made a real difference in your experience. Knowing you left feeling confident with your new phone and plan means a lot to us. We’re always here to help and truly appreciate you sharing such thoughtful feedback. Hope to see you again soon! -Afaq
Amazing 👏 Chris do an amazing job
Amazing 👏 Chris do an amazing job
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hey Darius, that’s wonderful! We’re so glad Chris made everything seamless for you. Thank you for the amazing 5⭐ review! -Veronica
Ryan ticks all the boxes
Ryan ticks all the boxes, answers all the questions very honest, helpful, friendly very happy. Went the extra mile for us.
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hey Mrs Dawson, it’s wonderful to hear that Ryan went the extra mile to make sure all your questions were answered and left you feeling very happy. Thank you! ☺️ -Kashish
Chris was very knowledgeable and…
Chris was very knowledgeable and curtious and professional,helped me with my issue and i would've been lost without him.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Thank you so much for sharing this, Peter. It’s wonderful to hear that Chris made everything easy to understand and supported you throughout the process. Feedback like this brightens our day. -Manavata
Top service
Chris as always, very helpful, polite, welcoming. Great service and products. Great store.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great, friendly customer service!
Today I went to the 3 Store in Grantham as I was out of contract. Chris was our Customer Advisor and he was really helpful. He helped me to find a new device, get a SIM deals that meets my needs and transfer everything from my old phone to my new phone!
24 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Grantham
Hi Laura! Thank you for sharing your experience. We’re so glad Chris was able to help you find the right device, set up a SIM deal that fits your needs, and smoothly transfer everything over. It sounds like he made upgrading feel as easy as pressing the magic button ✨ -Kashish
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.