James the salesperson at 3 was truly excellent. He explained everything very clearly and comprehensively (which is especially useful to an 'old person' like me.) He organised the best deal possible fo... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Friendly staff and very knowledgable, patient - Nick listened as I bumbled through trying to explain what I was after, since not even glancing at a new phone since 2018, which I very much appreciated.... Ver mais
A empresa respondeu
Unreal performance from James. First experience with 3 since moving from Vodafone and over the moon. I feel at home at last
A empresa respondeu
Ben was extremely helpful and knowledgeable and explained things clearly, enabling us to get the right package
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Guildford
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
112-116 High Street, GU1 3HQ, Guildford, South, Reino Unido
- 01483511719
4,9
Excelente
86 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
James was excellent!
James the salesperson at 3 was truly excellent. He explained everything very clearly and comprehensively (which is especially useful to an 'old person' like me.) He organised the best deal possible for what I needed and couldn't have been more helpful to my wife and I.
4 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hi Michael, thank you for sharing your experience. We’re thrilled to hear James provided exceptional guidance and made the process smooth for both you and your wife.-VodafoneThree Social Media Team.
Ben was extremely helpful and…
Ben was extremely helpful and knowledgeable and explained things clearly, enabling us to get the right package
2 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hi Caroline, it’s great to know Ben brought such clear guidance and understanding, helping you feel confident in choosing an option that suited you well. — VodafoneThree Social Media Team
Enjoyed the visit to the store.
31 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hi Sarah,
So glad to hear you enjoyed your visit ⭐ Thanks for popping in! -Ayesha
Good and quick service
30 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Sergey, we’re pleased the service was fast and helpful for you. We appreciate you taking the time to leave a review. -Ayesha
Friendly staff and very knowledgable
Friendly staff and very knowledgable, patient - Nick listened as I bumbled through trying to explain what I was after, since not even glancing at a new phone since 2018, which I very much appreciated. Very personable and helpful.
30 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hi there. Thank you so much for taking the time to share this, as it is fantastic to hear that Koray at Tunbridge Wells provided such brilliant and helpful support during your visit. -Shivam
Unreal performance from James
Unreal performance from James. First experience with 3 since moving from Vodafone and over the moon. I feel at home at last
30 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hi there 👋 Thank you so much for sharing your experience. We're delighted James provided such prompt expertise to handle your operator move flawlessly. Enjoy every moment with it 😊 -Arvind
Im so happy with Ben
28 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hi Tofan, thanks for sharing this — really glad to hear Ben made such a positive impression and left you feeling so pleased with the experience. -Shivam
Really helpful and explained everything…
Really helpful and explained everything really well.
28 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hi Colin, thanks for sharing this — great to hear you had such a clear and straightforward experience, and that everything was explained in a way that made things easy to follow. Really glad it all went smoothly for you. -Shivam
James and Naz helped me get and new sim…
James and Naz helped me get and new sim deal
21 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hi Mohammed, thank you for your kind words. We're glad James and Naz helped you choose a new SIM deal. -Suhaas
Naz was very efficient and very helpful…
Naz was very efficient and very helpful and extremely friendly and I highly recommend
18 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hi Marianne, and thank you for sharing this. We’re delighted to hear that Naz gave you such great support. Feedback like yours always brightens our day. -Ayesha
Ben has been great
Ben has been great!
One Happy Customer!!
12 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hey there! We're thrilled to hear you had a great experience with Ben. Thank you for the review! -Afaq
Great experience saved my stress with…
Great experience saved my stress with a new sim thank you!
Thanks Nick!
12 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Britt, your feedback is truly appreciated. It’s great to know the team were able to get you set up with a new SIM without any hassle. -Manavata
Ben was fab so patient and very helpful…
Ben was fab so patient and very helpful thanks Ben
12 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Thank you for your feedback, Yvette! We’re pleased that Ben was able to sort things out for you so efficiently. ✨ -Veronica
Ben had been grate incredibly helpful…
Ben had been grate incredibly helpful and really good service
8 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hi James, great to know Ben provided such supportive help and made a strong positive impression throughout. -Kishan
The whole experience from start to…
The whole experience from start to finish was brilliant, very talkative and pleasant. Everything was explained thoroughly and I’m leaving very happy . Ben was great , thanks Ben
7 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hey Gemma, thank you for sharing this feedback! 😊 We’re thrilled that Ben gave you such a fantastic experience. ⭐. -Veronica
James is reliable professional and…
James is reliable professional and clear customer advisor.
2 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hey Lois, that's amazing! 🎉 We're so glad you had an exceptional service experience with James. Thanks for taking the time to leave this 5⭐ review. -Ayesha
Naz was patient
Naz was patient, clear and helpful with getting my new phone working
1 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Hi Antonia, thanks for sharing this with us.
We’re pleased to hear Naz took the time to guide you through getting everything set up smoothly on your new phone. -Shivam
Second time I have dealt with Nas at…
Second time I have dealt with Nas at the Guildford store. Absolute delight, super friendly and helpful. An absolute asset to the Company.
Thank you for all your help Nas!
24 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Maria, your message really stands out. Knowing Nas consistently delivers such friendly and helpful service is something we’re incredibly proud of. -Manavata
I went to the shop to renew my…
I went to the shop to renew my contract. Finlay was so helpful and even solved a problem what I had it for years. Thank you Finlay.
18 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
It’s wonderful Finlay’s support helped with your renewal. Thank you for the dazzling 5 ⭐ review. -Suhaas
Naz was super knowledgable and patient
Naz was super knowledgable and patient. Highly recommend.
18 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Guildford
Thanks a ton! 🎉 We’re so glad everything went perfectly with Naz, and we can’t wait to welcome you back again! 🥰 -Kashish
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.