Three UK - 3Store Harrogate Avaliações 145

Went to the Harrogate store to sort my sim out as I’ve had issues with swapping to a new phone. Brodey helped me with this and was great, amazing customer service. Really relatable with conversation, explained everything in simple terms for me to understand. He also helped me with a new contract where I can get better data offering when I’m away, which I am for half of the year. Great salesman as well 😉👍🏼

Really wonderful service
Clear information
Helpful and informative with options to provide the best choice

Hi I would like to say Darius was fantastic today and found me a great deal to suit my needs .

I would recommend 3 and to see Darius as he was brilliant

We have come to store today tamas has been really helpful broken down everything so we understand. As well as Justin helping too. Another amazing visit. Thank you again for all your knowledge and experience in what you sell. Would recommend to all people

The experience here in store today both Justin and macdonald were really helpful today here in store. Amazing experience they knew everything they was talking about and how to help us best. Showed us to work everything and nothing was too big for them to deal with. They are a credit to your team thank you both for the experience and help

Darius was very helpful and pleasant definitely use again

Justin, Darius, Mac very helpful
Great communication and really happy with the service from all the lads thanks 🙏

Darius, great rep, got me sorted out when I was referred to store by online chat. Nothing too much of a problem and sorted out really quickly. Excellent service.

Knowledgeable, helpful good listener!

Various provided great advice and service. For our replacement Broadband. Would return to Three without hesitation.

Macdonald - the customer advisor was superb!

More than met our expectations. Fully appreciated our needs, knowledgable and attentive. Always a pleasure at the Harrogate store.

THANK YOU THREE - Your Team Made My Day - HARROGATE SUNDAY 03/0526

Last night I misplaced my SIM. After hours of searching—last night and again this morning—and getting nowhere with the chatbot, I headed into town. I’m completely reliant on my phone: no landline, no contingency plan.

Brodey acknowledged me immediately, even while patiently helping an elderly couple ahead of me.

His calm, professional approach gave immediate confidence that this would be sorted.

While arranging the replacement SIM, they noticed my surname had been spelt incorrectly.
I explained I’d raised this with the call centre multiple times over the past three years, but it had never been corrected.

His colleague fixed it quickly and efficiently, allowing everything else to move forward without delay.

In less than 30 minutes, I walked out with a fully working phone, my original number restored, and a contingency SIM set up for my old iPhone.

On a rainy bank holiday weekend, what could have been a drawn-out issue was resolved quickly and smoothly. This is the difference of having real people available—calm, capable, and efficient.

It’s also why I’ve stayed with Three UK for years, wherever I’ve been in the world.

Thank you, Brodey. You saved my day.

Friendly and approachable. Justin and Macdonald are excellent

Great in store service, knew what he was talking about and very friendly and approachable.

Brilliant customer service

Darius was a great help, Great service, fast very helpful. Will definitely use again

Excellent customer service

Brodey from Harrogate was fast and efficient

Five out of five, excellent and Quick service