Three UK - 3Store Ilford Avaliações 

233
O TrustScore é 5 de um total de 5

4,9

Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS Ilford, London, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staf is very good and friendly specialy shaz is very friendly she help me out through all the process i will give her 10/10 for good customer service

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mohammed Ali gave us the proper information and give proper details and help us to take sim with all the plans explained clearly

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I met Mohammed Ali today who helped me with an account issue that I was having. It was an emergency and he helped me out diligently and managed to get me through my issue successfully. Seriously I can... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Eletrônicos e Tecnologia

Sobre Three UK - 3Store Ilford

Escrito pela empresa

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Escrito pela empresa

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Informações de contato

  • Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS, Ilford, London, Reino Unido

  • 02085539081

4,9

Excelente

O TrustScore é 5 de um total de 5

233 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(233)

31.920 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Daihan has offered a great service

Daihan has offered a great service, I an a 90 years and customer and she has make sure I have all the information, she has downloaded the three app shown me how to used them and how to log in, I an very happy with three customer service

20 de maio de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

That’s brilliant, Saleem! We’re glad to hear you had such a wonderful experience with Daihan. It’s lovely to know she guided you through everything clearly. She’ll be delighted to know her efforts were appreciated. Thank you for taking the time to leave us a 5⭐ review. -Neha

Avaliado com 5 de um total de 5 estrelas

very kind and polite

The staff at Three Store were very friendly and helpful. They explained everything clearly and helped me choose the best option. Great customer service and a positive experience. thank you so much from this lovely staff Harmz, Anil and Soukayna that helped me

14 de maio de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Welcome, Gani! It’s so exciting to see the trust you’ve placed in us. Our team did an amazing job helping you out with their best efforts, and we hope to see you again soon! 😉 -Kashish

Avaliado com 5 de um total de 5 estrelas

I came in to buy a new phone and was…

I came in to buy a new phone and was assisted by Ish who was extremely friendly polite and professional.

14 de maio de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Thank you, Zaid! We're so glad Ish made getting your new phone such a great experience. We hope you enjoy the rest of your day! ☺️ -Prabhjeet

Avaliado com 5 de um total de 5 estrelas

Wesley was very informative and…

Wesley was very informative and provided a top customer experience. Thank you

7 de maio de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Hey Sachin, it’s fantastic to hear how Wesley made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Avaliado com 5 de um total de 5 estrelas

Wesley great Guy.Explained everything…

Wesley great Guy.Explained everything with patience..!!

4 de maio de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Hey Surya, it’s fantastic to hear how Wesley your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Avaliado com 5 de um total de 5 estrelas

Thank you for the service today

Thank you for the service today! Great Experience

1 de maio de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Hey Muhammad, that’s great to hear! We’re delighted things worked out well and that you had a positive experience with us ⭐ -Samad

Avaliado com 5 de um total de 5 estrelas

Mohammedi ali.The service is good.

Mohammedi ali.The service is good.
The way he handling was so nice

22 de abril de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

We appreciate the feedback, Sainikhil! It’s great to hear Mohammedi provided such a pleasant experience. We’re glad his professional approach made everything feel effortless. -Suhaas

Avaliado com 1 de um total de 5 estrelas

I had an extremely disappointing…

I had an extremely disappointing experience with Three, and I feel compelled to warn others.
I was given a deal by a representative named Uzair, who clearly told me that my monthly bill would be around £44. However, within just two months, I was charged significantly more — first £47 and then nearly £50. This is not what was agreed, and it feels very misleading. If you promise a certain price, you should stick to it or at least clearly explain any changes in advance When I contacted customer service in store to raise this issue, the experience got even worse. Instead of addressing my concern properly, the staff were rude and unprofessional. One of them even laughed and said, “it’s just £6,” which is completely unacceptable. It’s not about £6 — it’s about honesty and respect towards customers.I also asked to speak with Uzair, the person who gave me the deal, but they was told he wasn’t available and that no one else could help me. I was asked to come back another day. When I asked what would happen if he had left the job, they simply said there was nothing they could do. This shows a serious lack of accountability and customer support.
Overall, this has been a frustrating and disappointing experience. The billing is inconsistent, the communication is poor, and the staff attitude is unacceptable. I would not recommend Three to anyone. Customers should not be misled or treated like this.

21 de abril de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Hi Ginni,
We’re sorry to hear your monthly charge didn’t match what you were expecting and we understand how frustrating that must feel. From what you’ve shared, it seems like the increase may be linked to our annual price update, which is applied each year in line with the API rate shown in your terms. We know these changes can feel unclear when the bill doesn’t explain them in a straightforward way and we want to make sure you get clarity on this.
As we’re unable to review plan or billing details on social media, please reach out to our Customer Support team here: https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm and on weekends from 9am to 8pm and they’ll be able to review the charge, explain what has changed and guide you through the steps to get this resolved. -Shivam

Avaliado com 5 de um total de 5 estrelas

Wesley from ilford has been extremely…

Wesley from ilford has been extremely helpful and kind enough to explain about the plans available very patiently.

Great customer service.

21 de abril de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Hey Chandu, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that Wesley made your visit exceptional. What a joy it was to serve you at Ilford! -Ashifa

Avaliado com 5 de um total de 5 estrelas

Three Ilford offers the best experience.

As someone with virtually no technical knowledge I visited the Three store in Ilford to ask for help with mobile roaming. I had spent days worrying about whether I would receive help and whether the staff would be patient with me. I need not have worried at all. I spoke to Zain and he took total charge of what needed to be done. He was so professional, kind, understanding and very willing to help me. Zain is a credit to the company and I do hope he is valued as I couldnt have had a better experience. I will recommend this store to my family and friends if they need help with a problem. All the staff had a very professional but friendly manner and because Zain was so kind and put me at ease I would not hesitate to return to the store in Ilford for assistance in the future.

20 de abril de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

That’s so amazing to hear, Doreen! This is such a thoughtful review, and it truly means a lot. We’re so glad Zain and the Ilford team were able to support you with patience, put you at ease, and guide you with such good care. 💛 -Ayesha

Avaliado com 5 de um total de 5 estrelas

Mohammed ali he is good customer…

Mohammed ali he is good customer serivece

20 de abril de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Hello Jini! We're thrilled to hear you had such a positive experience with Mohammed Ali. Thank you for sharing your review! -Afaq

Avaliado com 5 de um total de 5 estrelas

Muhammad Ali served me

Muhammad Ali served me, it was good experience. With 15 minutes i get my sim transferred. Quick and good service.

14 de abril de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Thank you for sharing this! We’re really pleased to hear that Muhammad Ali assisted you so efficiently and got your SIM transferred in no time. -Afaq

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service

9 de abril de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Thank you, Palle! We’re so glad your time with us left such a wonderful impression. Your feedback means a lot. -Neha

Avaliado com 5 de um total de 5 estrelas

I was having trouble with an app that…

I was having trouble with an app that hijacked my phone and Lucius took the time to help me and resolve my problems. I am really happy with him and I am grateful for my issues being resolved quickly and happily. Thank you.

9 de abril de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Lloyd, your words truly brighten our day! 🎊 Lucius’s patience and care reflect the kind of service we strive for, and it’s wonderful to see that recognized. Wishing you a fantastic day 😊 -Neha

Avaliado com 5 de um total de 5 estrelas

DEAR MOHAMMED Ali

DEAR MOHAMMED Ali, you provide a very good customer service. I really appreciate for your kindness and respect.
Thank you so much.

6 de abril de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Hey Mekedlawit, that’s marvelous! A big shoutout to Mohammed Ali for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Neha

Avaliado com 5 de um total de 5 estrelas

Very good communication with us thanks…

Very good communication with us thanks bro

2 de abril de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Hi Nitin, we're glad you had a great experience with our team. Providing clear and helpful support is what we aim for. Thanks for choosing us! -Kishan

Avaliado com 5 de um total de 5 estrelas

Zain great customer service

2 de abril de 2026
Avaliação não solicitada
logotipo da Three UK - 3Store Ilford

Resposta da Three UK - 3Store Ilford

Hey Saif, your experience is truly a gift. Thank you for taking the time to share your amazing feedback about Zain! -Ashifa

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais