Aki was absolutely amazing from start to finish. He moved me from EE and onto Three without any effort from myself.He also set me up with a beautiful new tablet! What an amazing experience!
A empresa respondeu
Localização
Trocar localização45 Bedford Way, Unit 13, The Beacon Shopping Centre, NE29 6QA North Shields, North, GB
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Veja o que dizem as avaliações
Brett was really helpful. Spent time cleaning the charging port of my phone when it had completely stopped working. Relieved! Great customer service
A empresa respondeu
Fantastic service! A nice friendly man called Brett helped me out. I urgently needed some help regarding a dementia friendly phone for my Dad and had issues talking to another provider on the phone! B... Ver mais
A empresa respondeu
An incredible customer service experience from Paul, Brett and Aki. From having to get a new handset after my phone was stolen to getting my business line number back up and running due to complicatio... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store North Shields
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
45 Bedford Way, Unit 13, The Beacon Shopping Centre, NE29 6QA, North Shields, North, Reino Unido
- 01912574774
4,9
Excelente
127 avaliações
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💯 Great job Paul assistant manager
💯 Great job Paul assistant manager. Very helpful and explained everything to me. Without rushing. He showed me how to fully set up my broadband too. Thank you
14 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store North Shields
Thanks for this fantastic 5⭐ review, Linda. We appreciate you taking the time to send this over! Well done Paul 🎉 -Jade
Don't fall for the order not completed lie
I went to to collect an item I had ordered online, Paul the assistant manager lied and said the order had not completed so he immediately without asking me started showing me how much he could do the item for, guess what it was more than I had signed up for online. When I told him I would not be signing up with him he walked to his manager who told him to "sign me up"
He did not pull my order up or even check in the back to see if my order was there. I walked out an unhappy customer.
I rang 3 as soon as I left and told them what had happened they assured me Paul had lied to me so he could have the sale in his shop. They are currently investigating this.
So a heads up if you go to 3 in north shields, a guy with a horrendous comb over is waiting to scam you.
7 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store North Shields
We're incredibly sorry to hear of the poor experience you've had in one of our stores, Jack.
We're glad to hear that our team are looking into this for you and we're assured the correct steps will now be taken.
If we can help you further with this, please do reach back out: https://bit.ly/3q3xZ0c -Jade
Give them a try, you'll be impressed.
The staff were very keen to help and very knowledgeable about the products. They gave me clear and precise instructions on what to do after. They even helped put my screen guard on, advised me about an issue I had with my Wallet software, and helped register me for Samsung products.
Honestly, they couldn't have been more helpful and I'm glad I went there!
30 de setembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store North Shields
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Resposta da Three UK - 3Store North Shields
Hi.
Thanks! Your review is really appreciated. -Pete
Thanks to Rob and Harun
Thanks to Rob and Harun, really helpful and ensured old phone was copied and new phone set up. Many thanks 😊
1 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store North Shields
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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