Jake was beyond helpful nothing was too much trouble. He made the whole experience simple and easy Jake took the time to find me the right plan to suit my needs . Explaining all the technical lingo... Ver mais
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Veja o que dizem as avaliações
Josh has been amazing with his technical knowledge and his professionalism throughout our experience. I would recommend him to anyone who is looking for a new phone or sim. He’s a top lad
A empresa respondeu
Sam at the mall store made our visit easy and straightforward. Very friendly and knowledgeable and answered all our questions happily. Purchased two new phones. Great customer service 🌟
A empresa respondeu
Sam was incredible ! We saved money, got new plans, closed down an account we couldn’t access . Brilliant 5 star service with Sam who went through everything with total respect for our “elderly” appro... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Plymouth
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
Unit 29, Drakes Circus, PL1 1EA, Plymouth, South, Reino Unido
- 01752664058
4,8
Excelente
94 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Can’t complain
Can’t complain, they are always happy to help out, and there’s good deal.
6 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Hey Amelie, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
What an absolute pleasure ask for…
What an absolute pleasure ask for Jordan.
Above and beyond, every thing explained in detail if necessary made moving to 3 easy with the right products for me at a great price.
Big thanks Jordan.
6 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Maddi is lovely and super helpful for…
Maddi is lovely and super helpful for my visit in Plymouth
5 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Thanks for this fantastic 5⭐ review, Octavia. We really do appreciate you taking the time to send this over! Great work Maddi 🎉 -Jade
In the Plymouth store Jennifer was…
In the Plymouth store Jennifer was extremely helpful helping my elderly grandma fix her phone that had issues with apps/virus. Thank you so much for the great service
4 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Thanks for this amazing 5⭐ review, Jennifer. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Outstanding,quick and easy
Josh did an outstanding job at organising my new phone, gave me a great deal and service with a smile! Thank you for making it easy and quick. Will recommend to all!
3 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Thanks for this amazing 5⭐ review, Mr Thomas. We really do appreciate you taking the time to send this over! Well done Josh 🎉 -Jade
Resposta da Three UK - 3Store Plymouth
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Resposta da Three UK - 3Store Plymouth
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very helpful staff member who did…
Very helpful staff member who did everything for us
1 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Went in to get a new plan
Went in to get a new plan, was offered a great price that fit my needs
1 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great experience
Had a great experience with kieram in store, helping me get roaming on my plan
1 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Visited three store today to talk about…
Visited three store today to talk about upgrade options Jordan was honest and talked me through options and I walked out with a new phone and watch very happy with service thank you
1 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Kind service
Thank you to Ollie who helped me well. I had a few issues getting my apps and phone working. Sorted it no problem!
1 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Top service in Plymouth store
Jake was very patient and an excellent communicator. He was very patient without being patronising.
I am looking forward to getting started with my new phone
Teresa Barrett
1 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
5 pound sim scam
Signed a contract 3.5 years ago was scamed into taking a additional 5 pound sim card that would lower the overall contract by 2 pounds a month for 2 years. Sounds great still paying for this 5 pound a month sim 3.5 years later although the actual contract they registered my email, on the 5 pound they "forgot" so can not cancel it without going into a Three store and getting them to do their job properly. Never even activated this sim but will have to keep paying for another couple of months. Recommend anyone else
13 de outubro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Plymouth
Hello there.
We're sad to hear about the issue and frustration you've faced regarding the additional SIM card. We can certainly understand your annoyance at being charged for a service you didn't use and the difficulties you've encountered when trying to cancel it.
We hope the store around able to help identify the account details so that you can arrange to get it cancelled.
Thank you for taking the time to share your experience. We appreciate the feedback as it helps us to review our sales and support processes. -Pete
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